Toro 88620 Service Manual page 23

General Troubleshooting
Problem
The tool will not operate
60v Battery Service Manual
3439-480 Rev A
Possible Cause
The charger is not charging the battery.
The battery is not taking a charge.
The tool is not functioning.
Page 3–3
Corrective Action
1. Is the charger physically damaged?
If yes, replace the charger.
2. Check if LEDs light up on the
battery. If the LEDs do not light up
when the battery State-of-Charge
(SOC) button is pressed, replace
the battery.
3. When the battery is docked, the
battery State-of-Charge (SOC)
LEDs should cycle (if the SOC
button is pushed immediately before
docking the battery), the LEDs
will not cycle when the battery is
docked.
4. Wait approximately 30 seconds
between pressing the SOC button
on the battery and docking the
battery to test.
5. If the battery LEDs do not cycle
when placed on the charger, but
do cycle when the SOC button is
pressed, the charger will need to be
replaced.
6. If none of the above steps resolved
the issue or no lights are visible on
the charger, replace the charger.
1. Is the battery physically damaged?
If yes, replace the battery.
2. Install the battery on the charger. If
the charger light blinks green, the
battery is charging. If no lights blink
on the charger, replace the charger.
3. If the LEDs on the battery do not
turn on when the State-of-Charge
(SOC) button is pressed on the
battery, replace the battery.
1. Depending on the tool, repair or
replace as parts availability or
service manual advises.
2. Verify safety switch functionality.
3. Check to make sure the battery
is charged. If it's not charged,
follow the battery and charger
testing procedure. If the battery is
charged and tool is not functioning,
replace/repair the tool.
Troubleshooting: General Troubleshooting