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WARRANTY
WARRANTY RESPONSIBILITIES & LIMITATIONS
WE WARRANT THIS CART (THE "PRODUCT") ONLY TO YOU,
THE ORIGINAL PURCHASER:
• If this product was a gift or a promotional item, only to the person for
whom it was purchased, or received it as promotional item and is not
transferable to subsequent owners.
• We warrant the product to be free from defects in material and
workmanship for the durations indicated below when operating in
accordance with the accompanying owner's manual.
• We agree to repair or replace the part that is defective in material or
workmanship subject to the limitations and exclusions.
OWNER'S RESPONSIBILITIES & LIMITATIONS:
• You must provide us with the original sales receipt and/or invoice for the product when making any claim under this warranty.
• Warranty only applies if you take reasonable care of the product by following all assembly instructions.
• If you live in a coastal area, or you have your product located near a pool, maintenance includes regular washing and rinsing of the exterior
surfaces as outlined in the owner's manual.
• To submit a warranty claim or receive support for your product, please call the Vermont Castings™ customer care hotline (1-844-586-4660).
EXCLUSIONS:
The warranty lapses if there are damages, deteriorations, discolouration, and/or rust for which we are not responsible, caused by:
• Normal Wear & Tear: Wear & Tear includes cosmetic and other immaterial deterioration that may come with ownership of your cart over time,
such as dents/scratches, chipping, discolouration caused by environment or heat, surface corrosion, rust or rust perforation, chemical
exposure in the atmosphere and other damages which result with normal use and are otherwise uncontrollable by us.
• This warranty applies only when the product is used in Canada.
• Accidental damage (not caused by a material defect), abuse, tampering or misuse, alteration, modification, misapplication, vandalism, neglect,
careless handling, damages caused by improper assembly or installation, alterations, and clearance to combustible materials.
• Failure to properly perform regular maintenance.
• Use of improper cleaning products, such as indoor stainless-steel cleaners, abrasive and chemical cleaners, porcelain oven cleaner and other
chemical cleaners which can cause damage to surfaces.
• Exposure to salt air and/or chlorine sources such as swimming pools and hot tubs/spas.
• Severe weather conditions such as hail, hurricanes, earthquakes, tsunamis or surges, tornadoes or severe storms.
• Acid rain and other environmental factors.
• Use of non-genuine manufacturer parts voids this warranty, and any damages that result hereby are not covered by this warranty.
• Any damages related to improper assembly and conversion of the Product will void this warranty.
• We will not be responsible for the installation, labour or any other costs or expenses related to the re-installation of a warranted part, and such
expenses are not covered by this warranty.
• Shipping and handling charges, export duties and any labour costs are your responsibility, including all part orders that are in/out of warranty.
VERMONT CASTINGS™ LIMITED WARRANTY*
ALL PARTS – 2 YEARS
Excluding chipping, scratches, rust, discolouration
*Subject to limitations
CONTACT US: 1-844-586-4660
www.vermontcastingsbbq.com
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