Maintenance; Warranty - Optical Systems Design OSD350B Operation Manual

4 MAINTENANCE

EXTERNAL INSPECTION
4.1
Visually check the following:
▲ Check that the correct power source is connected to the power socket
ROUTINE MAINTENANCE
4.2
▲
There is no routine maintenance required with the OSD350B.

5 WARRANTY

OSD warrants that at the time of shipment, its products are free from defects in material and
workmanship and conforms to specifications. Our Warranty conditions are outlined below:
5.1 WARRANTY PERIOD
For warranty period and repair service please call your local OSD distributor.
5.2 REPAIRS
Optical Systems Design reserves the right to repair or replace faulty modules/units. Please obtain a
"Return Material Authorisation" (RMA) form and number before returning goods.
Goods must be returned in adequate packing material to Optical Systems Design, Warriewood,
Australia or its nominated authorised representative, for all repairs.
5.2.1 WARRANTY REPAIRS
Return shipments to OSD shall be at customer's expense and freight back to the customer will be at
OSD expense.
5.2.2 OUT-OF-WARRANTY REPAIRS
OSD reserves the right to repair or replace any faulty goods. Freight costs and insurance for both
journeys are met by the user. All equipment repaired by OSD will have a 3-month warranty from the
date of dispatch.
5.2.3 SITE REPAIRS
By agreement site repairs may be undertaken for which out of pocket, hotel and travel expenses will
be charged.
5.2.4 EXCLUSIONS
This warranty does not apply to defects caused by unauthorized modifications, misuse, abuse or
transport damage to the equipment. All modifications to OSD's standard product will need written
authorization and will be charged at normal repair rates. All modifications are to be carried out by
OSD Technicians. Warranty is void if unauthorized removal and/or tampering with serial number
and/or repair labels is evident.
PAGE 5
OPTICAL SYSTEMS DESIGN
OSD350B OPERATOR MANUAL
DOC ID: 10112902