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Do you have a question about the OPTIMA X Series and is the answer not in the manual?

Questions and answers

محمد
March 17, 2025

عندي مشكله صغيره في شاشه لاتعمل بعد الان تعطيني كود

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1 comments:
Mr. Anderson
March 17, 2025

The error codes on the SJE OPTIMA X Series screen indicate specific malfunctions:

1. EP21 / EP22 (WATER PUMP OVERRUN) – The water pump runs overtime:
- Causes: Water filter blockage, malfunction of the water pump, or malfunction of the water probe sensors.
- Remedies: Check or replace the water filter, check or replace the water pump, clean or replace all water probe sensors.

2. DP22 (WATER PUMP OVERRUN) – The water pump runs overtime during normal operation (60 secs):
- Causes & Remedies: Same as EP21/EP22.

3. DT31 / ET31 (THERMISTOR ERROR) – The thermistor error icon flashes in red with a buzzer sound.
- No specific causes or remedies provided in the given context.

This answer is automatically generated

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Summary of Contents for SJE OPTIMA X Series

  • Page 2 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of SJE Corporation, Ltd. Printed in Republic of Korea...
  • Page 3 Manufactured by SJE Corporation, Ltd. User's Manual Model: OPTIMA X-SERIES Ver. G2.3 / G2.7 Distributor’s Contact Information...
  • Page 4: Table Of Contents

    Table of Contents Introduction ------------------------------------------------------------------------------------------------------------------- 2 Applications ------------------------------------------------------------------------------------------------------------------- 2 Product Specifications ----------------------------------------------------------------------------------------------------- 2 Exterior Descriptions ------------------------------------------------------------------------------------------------------- 4 Safety Precautions ---------------------------------------------------------------------------------------------------------- 6 Included Items and Accessories ---------------------------------------------------------------------------------------- 9 Pre-Start Procedure ------------------------------------------------------------------------------------------------------ 10 Standard Operating Procedure ---------------------------------------------------------------------------------------- 12 Adjust air flow (For OPTIMA XD) ------------------------------------------------------------------------------------- 15 Moisture Control ----------------------------------------------------------------------------------------------------------- 15 Emergency stop ----------------------------------------------------------------------------------------------------------- 16 Pause operation ----------------------------------------------------------------------------------------------------------- 16...
  • Page 5: Introduction

    Introduction The Optima Steamer continues to pursue environmentally friendly and effective cleaning solutions. Optima Steamer which is safe, durable and easy to use will support your cleaning operations for many years to come. Applications The Optima Steamer is capable of generating continuous, super-heated vapor steam. The Optima Steamer is specifically used for various cleaning applications including cleaning machinery...
  • Page 6 (2) OPTIMA XE Optima XE (05K/12K/18K/27K) Model 7~8.5 kgf/㎠ / Max 9.5 kgf/㎠ (99~120.8 psi / Max 135.1 psi) Working Pressure Steam Vessel 174 ℃ Max. 180 ℃ (345.2 ℉ Max 356 ℉) Temp. 20~21 min. 8~9 min. 6~7 min. 6~7 min.
  • Page 7: Exterior Descriptions

    Exterior Descriptions OPTIMA XD Top cover 11. Moisture control valve Tank cap 12. Steam outlet valves Water tank 13. Electrical cable holder Water level indicator 14. Specification sticker Front wheel 15. Handles Lateral/Side panel 16. Control panel box Rotary caster 17.
  • Page 8 Exterior Descriptions OPTIMA XE Top cover 10. Drain valve Tank cap 11. Moisture control valve Water tank 12. Steam outlet valves Water level indicator 13. Electrical cable holder Front wheel 14. Specification sticker Lateral/Side panel 15. Handles Rotary caster 16. Control panel box Grounding chain 17.
  • Page 9: Safety Precautions

    Safety Precautions Visual Symbols To ensure correct and safe usage with a full understanding of this product's performance, please be sure to read through this User's Manual completely and store it in a safe location. The contents of this User's Manual and the specifications of this product are subject to change without prior notice.
  • Page 10 Use only "Clean" and "Soft” water in the product. • Use of a water softener is recommended to prevent scale build-up • Using any kind of boiler water treatment (solution) can help decrease scale build-up. • DO NOT add detergent, wax or any chemical liquid in the water tank or steam vessel. •...
  • Page 11 SAFETY RULES for OPTIMA XD Use clean diesel only. • Make sure that all the switches on the product are off before refilling diesel. • Burn hazard. DO NOT touch exhaust flue in operation. • DO NOT use the product within a confined space. •...
  • Page 12: Included Items And Accessories

    Included Items and Accessories OPTIMA XD OPTIMA XE (05K/12K/18K/27K) [A70030] Steam hose 10m – 1EA [A70274] Steam Gun K26 with [A70015] Steam Gun K26 with (OPTIMA XE 05K & 12K) Quick Coupler nozzle 3.5 [A70030] Steam hose 10m – 2EA (OPTIMA XD, XE 18K&27K only) (OPTIMA XD, XE 18K &...
  • Page 13: Pre-Start Procedure

    Pre-Start Procedure Wear appropriate protective gear before using the product. Surface of exhaust flue and valves may be hot. Take precautions when users resume operations. Steps: 1. Connect steam hoses and guns to the steam outlet valves. Ensure a tight connection using appropriate tools.
  • Page 14 5. Fill the water tank with clean water. When tap water or hard water is used, use of a water softener is recommended to prevent scale build-up. (See page 31, “Optional Accessories”) Continuous Water Supply In the event of using continuous water supply, connect water hose attached with Quick Coupler to the Plug of the product.
  • Page 15: Standard Operating Procedure

    Standard Operating Procedure Make sure to advance the steps of Pre-Start Procedure before users follow Standard Operating Procedure. (See page 10, "Pre-Start Procedure”) Wear appropriate protective gear before using the product. Never leave the product unattended while operating. Surface of an exhaust flue or valves may be hot. Take precautions while operating. DO NOT apply any physical impact to the control panel box or leave any objects on it.
  • Page 16 OPERATING PROCEDURE Model Switch on the POWER and Initial boot-up screen is displayed. Switch on STEAM and alarm signal goes off once initiating LCD Display and beginning to run the product according to programming. Note! “OPERATING PROCEDURE” is repeated if users resume the operation after draining all the water out of the steam vessel completely.
  • Page 17 Model Main Screen Description ● When water level reaches the low ● When water level reaches the low water probe sensor in the steam water probe sensor in the steam vessel, blower fan runs and then vessel, electric heaters are activated. combustion occurs.
  • Page 18: Adjust Air Flow (For Optima Xd)

    Adjust air flow (For OPTIMA XD) Amount of air intake consumed can be subject to differ depending on ambient environment. (※ Combustion gas should be visually transparent) 1. Open the plastic cover on the right side. 2. Slightly untighten air adjustment damper using a screw driver(+) and adjust an amount of air intake manually.
  • Page 19: Emergency Stop

    Emergency stop 1. In case of a failure in the product or an emergent situation occurred, push the emergency stop button in. 2. Overhaul the failure, take necessary measures and resume the emergency stop button. How to use emergency stop button Emergency Stop Resume Operation Release emergency stop button by twisting...
  • Page 20: Maintenance

    Maintenance Before to check product Must cool down the product. Must get rid of pressure in the product. Wear appropriate protective gear. Unplug to shut down the power. Caution of burn Keep the below maintenance schedule. Maintenance Schedule Every Every Maintenance items Daily Monthly...
  • Page 21 A. Drain boiler 1. Reduce pressure below 2 kg/㎠(28.4 psi) 2. Open the drain valve until water drained out. 3. Leave drain valve open until the next use. Wear appropriate protective gear for eyes and hands because steam is very hot. Leave drain valve open until the next use.
  • Page 22 C. Replace filters Check water filter regularly and replace if necessary. How to replace water filter 1. Drain out all water from water tank. (Refer P. 18 ) 2. Push the fitting(red part) and pull the hose(blue part). 3. Replace New filter. Check the direction of filter when you replace it.
  • Page 23 C-a. Replace filters VERSION) 1) Check the water filter frequently, and replace it with a new filter if it's dirty. OPTIMA XD/E 1. Close the Water filter shut off valve. 2. Press the release ring of one touch fitting and pull out the water tube. (See below image) 3.
  • Page 24 2) Check the fuel filter frequently, and replace it with a new filter if it's dirty. OPTIMA XD 1. Close the Fuel filter shut off valve.. 2. Pull the fuel hoses away from the fuel filter. 3. Install a new fuel filter in reverse order of disassembly. 4.
  • Page 25 D. How to check and clean water probes There are 3 water probes (high/common/low). Minerals in the water or various foreign materials would be hardened and this may make water probe’s malfunction. Requires : 14mm long box wrench or Spanner, Sand paper, Teflon tape. Procedure: 1.
  • Page 26: Freeze Prevention

    Freeze Prevention In cold climates, it is necessary to store the product in an area where a temperature is above freezing. Follow the below steps to protect your product against freezing and bursting. Steps: 1. Drain the steam vessel Reduce pressure under 2 kg/㎠(28.4 psi) and then drain out water from the steam vessel by opening a drain valve.
  • Page 27 3. Drain the water feeding lines and the water pump. Open the drain valve, then disassemble/detach water feeding line like the below picture and drain all remaining water using compressed air. Keep drain valve open until next use. 4. Storage Keep Product in a warm place to prevent for being frozen.
  • Page 28: Fuse Change

    Fuse change 1. TYPE A 1. Push and turn anticlockwise the fuse cap with a screw driver to take out. 2. Replace into a new fuse. 3. Push and turn clockwise the fuse cap with a screw driver to lock. 2 TYPE B 1.
  • Page 29: Troubleshooting Guide

    Troubleshooting Guide When a malfunction occurs, refer to the troubleshooting guide below. If the problem persists, please contact your local distributor and report the problem by referring to the ERROR CODE. Symbol Description Alarm beeps Continuous pressure increases over Alarm beeps once continuously 9 bar (130 psi) Error display and Solution...
  • Page 30 OPTIMA XD OPTIMA XE ATTENTION REQUIRED DOES NOT APPLY REFILL FUEL TANK icon is flashing in red color and Description buzzer is beeping. ◆ Not enough fuel in the fuel tank. 1) Fuel shortage. → Refill fuel to the fuel tank. Cause →...
  • Page 31 OPTIMA XD OPTIMA XE ERROR CODE : DW02 ERROR CODE : EW02 BOILER LEVEL ERROR icon is flashing in red color Description and buzzer is beeping. ◆ Malfunction of the water probe sensors. Cause 1) Malfunction of the water → Clean or Replace the all water probe &...
  • Page 32 OPTIMA XD OPTIMA XE ERROR CODE : DS11 ERROR CODE : ES11 PRESSURE SWITCH ERROR icon is flashing in red color Description and buzzer is beeping. ◆ Malfunction of the pressure switch. 1) Malfunction of the → Defrost the machine and try again. pressure switch.
  • Page 33 OPTIMA XD OPTIMA XE ERROR CODE : DP22 ERROR CODE : EP22 WATER PUMP OVERRUN icon is flashing in red color and buzzer is beeping. Description ◆ The water pump runs overtime during normal operation. (60 secs) 1) Water filter blockage. →...
  • Page 34 OPTIMA XD OPTIMA XE ERROR CODE : DT32 ERROR CODE : ET32 Display ERROR CODE(“DT32” or “ET32”). Description ◆ Thermistor has been shorted. Cause 1) Malfunction of the & → Replace the thermistor. thermistor. Remedy ERROR CODE : DT33 ERROR CODE : ET33 THERMISTOR ERROR icon is flashing in red color and buzzer is beeping.
  • Page 35 OPTIMA XD OPTIMA XE ERROR CODE : DF41 DOES NOT APPLY FLAME DETECTING ERROR icon is flashing in red color Description and buzzer is beeping. ◆ Flame detection fault. → Check and Clean components of 1) Incomplete combustion combustion chamber and check blower fan.
  • Page 36 OPTIMA XD OPTIMA XE ERROR CODE : DF43 DOES NOT APPLY FLAME DETECTING ERROR icon is flashing in red color and buzzer is beeping. Description ◆ PCB Relay malfunction. Cause 1) Malfunction of the & → Replace the Control card. Control card Remedy REBOOT SYSTEM...
  • Page 37 Description Boiler pressure keeps increasing above 9 bar (130 psi). 1) Malfunction of the pressure → Replace the pressure switches. Cause switch. & 2) Malfunction of the water → Clean or Replace the all water probe probe sensors. sensors of the boiler. Remedy 3) Using distilled water →...
  • Page 38: Service Request

    OPTIMA STEAMER Limited Warranty SJE Corporation Ltd. hereby warrants that new Optima Steamers purchased directly from SJE Corporation Ltd., headquartered in Busan, South Korea will be free from defects in material and workmanship for the period of time stated below, subject to certain limitations.
  • Page 39 Under this warranty, the customer’s responsibility shall be to: a. Operate and maintain the machine as specified in the instructions manual. b. Give notice to authorized Optima Steamer dealer or SJE Corporation Ltd. of apparent defects within seven (7) days after discovery.

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