Halio GW100 User Manual

System Gateway User Guide

INTRODUCTION

Halio System Gateway is a device that serves as the secure
connection between the local Halio smart-tinting system and
the Halio Cloud Services. Once installed in the Halio
Component Cabinet along with Halio Tint Drivers, it receives
and distributes system communication. The System Gateway:
•
Monitors and reports on status of the Halio system
components
•
Serves as the exclusive connection to the Halio Cloud
Services using secure TLS/SSL connectivity
•
Facilitates software updates of Halio devices to ensure
optimum performance

USING GATEWAY STATUS INDICATORS

POWER (LED 1) – Green/Red
•
Green Flashing – Gateway is starting up and loading
onboard software applications.
•
Green Solid - After boot up, indicates system has read
the next stage bootloader from memory and is loading.
•
Red – indicates
HALIO CLOUD CONNECTION (LED 2) – Green/Red
•
Green Solid – Gateway is connected to the Halio Cloud.
•
Red – Gateway is unable to communicate with Halio
Cloud services.
WIRELESS NETWORK STATUS (LED 3) – Green/Orange/Red
•
Orange flashing - indicates the Gateway is starting the
wireless thread network.
•
Green Solid – indicates the Gateway wireless network is
active.
•
Red – indicates a problem with the wireless Thread
network.
HUG-SG 181010 v0.5

USING SYSTEM GATEWAY BUTTONS

ID Button - Side of driver near power input
•
Pressing this button will be used to start a Thread
network join process. Press it when instructed to do so
by the Halio Installation app.
RESTART Button – Pinhole button on front of driver
•
Click– restarts the EC Driver but does not clear any device
settings or network connections.

TROUBLESHOOTING

General Troubleshooting Tips
When you do not know where to start, think small.
•
Read LEDs or error codes on one device at a time.
•
Manually see if you can tint or bleach the windows using
the buttons on the left side of the driver.
•
Confirm wireless communication between the Gateway
and drivers by moving drivers closer or using the external
antenna option of the Gateway.
For additional troubleshooting guidance, visit
www.kinestral.com/support