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setup
instructions
Setup options
My Fios app
Use the My Fios app for
easy setup instructions.
Paper instructions
Don't have internet access?
Use these setup instructions.

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Do you have a question about the VMS4100 and is the answer not in the manual?

Questions and answers

Jeffrey Wise
April 26, 2025

I've just had my VMS4100 installed by Verizon a tech. IIt is working with my TV via HDMI, but the phono plug video output is not working. Its phono plug right and left outputs are working. Is my VMS4100 defective?

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Summary of Contents for fios VMS4100

  • Page 1 Fios TV One setup instructions Setup options My Fios app Use the My Fios app for easy setup instructions. Paper instructions Don’t have internet access? Use these setup instructions.
  • Page 2 Wait. Disconnecting your current equipment is important. Are you setting up your Verizon router and Fios TV equipment for the first time? • If you’re setting up your Verizon router for the first time then you must disconnect any current internet equipment you may have.
  • Page 3 Step 1: Fios Router Optional: use the provided splitter to connect a Fios TV One and router to the same coax outlet. Step 1A: Make the connections A. Connect the coax cable from the coax port on your router to a coax outlet.
  • Page 4 Wi-Fi connection. Step 1C: Complete activation Activate your service by opening a web browser on your computer and following the prompts. Note: If you ordered a Fios Extender, set it up now using the instructions in the box.
  • Page 5 Model 4100 Step 2B: Complete activation and remote setup Turn on your television and Fios TV One. Using the Fios TV Voice Remote, follow the on-screen instructions to complete activation and remote setup. Note: If you have any issues with the Fios TV Voice Remote functioning properly after setup is complete, you may need to pair it manually by going to Menu >...
  • Page 6 Step 3A: Make the connections Back of TV A. Connect to Fios TV via a Wired or a Wi-Fi connection Wired: Connect the coax cable from your Fios TV One Mini to a coax outlet. Optional: Do not connect a coax cable Wi-Fi: Do NOT connect the coax cable;...
  • Page 7 C. Connect the power cord from the Digital Adapter to an electrical outlet. Complete activation D. Turn the Digital Adapter on using the Fios TV remote; then turn on your TV using the remote control that came with your TV and tune to channel 3.
  • Page 8 Fios TV Voice Remote Give voice control a try. After activation, use the voice feature on your Fios TV Voice Remote to quickly and easily control your TV. Hold the remote about 12” from your face and press the mic button. Speak normally as you say commands such as “Tune to CNN”...

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