Faults And Customer Service - Bosch BSS1POWER Instruction Manual

Faults and customer service

Troubleshooting
In the following cases, you should stop using the appliance imme-
diately and contact customer service:
If you have accidentally vacuumed up some liquid or liquid has
„
entered the inside of the appliance.
If the appliance has been dropped.
„
In these cases, the electrical safety of the appliance can no lon-
ger be guaranteed, even if no damage is visible on the outside.
Possible fault
The appliance is not working
and there is no signal on the
battery status indicator
The appliance is not working
and/or the battery status in-
dicator lights up red for 10
seconds.
The electric brush is not
working or is making unusu-
al noises
The brush switches off when
the appliance is in operation
34 34
Remedial action
Make sure that the battery is cor-
rectly inserted and/or that the
battery is charged.
The battery may be too hot or
too cold. Wait until battery has
reached a suitable temperature.
Clean the brush and remove any
foreign objects where necessary
Check whether the brush was in-
serted correctly and is locked in
place
If the problem continues, contact
customer service
Switch off the appliance and
check the nozzle for blockages.
Remove any blockages and clean
the nozzle.
On carpets, select a lower power
setting and start the cleaning pro-
cess again.
If you cannot switch the nozzle
back on again, contact customer
service.
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