High efficiency variable speed air source heat pumps (70 pages)
Summary of Contents for WarmFlow G Series
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High Efficiency Variable Speed Ground Source Heat Pumps Models covered by this manual: G-Series Ground Source GS08 GS16 Incorporating: User Instructions Installation Instructions Service Instructions Guarantee Terms & Conditions...
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TECHNICAL, SPARES & GUARANTEE CLAIMS For technical advice about the installation, commissioning, servicing or use of this appliance, please contact the Warmflow Customer Care Centre by post, phone, fax or email at the addresses below. Please also refer to our website.
1 USER INSTRUCTIONS 1.1 Intended Use The Warmflow Ground source heat-pump units are intended for the production of hot water for space heating and sanitary water. The units can be used to provide heating and domestic hot water (DHW) via underfloor heating circuits, radiators and approved hot water cylinders. The units are designed to extract heat from the ground using a horizontal ground collector or a vertical borehole collector.
Heat is extracted from the ground by pumping brine around a horizontal surface collector or vertical borehole collector. Brine is a mixture of water and anti-freeze (mono ethylene glycol), to allow operation in sub-zero temperatures. This collected heat is then transferred into the heat pump’s refrigerant via a heat exchanger known as the evaporator.
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Table 2 Product information Model GS08 GS16 Air-to-water heat pump Water-to-water heat pump Brine-to-water heat pump Low-temperature heat pump Equipped with a supplementary heater Heat pump combination heater Symbol Value Unit Rated heat output Prated Declared Capacity for heating for part load at indoor temperature 20°C and outdoor temperature T = -7°C = 2°C...
1.5 Construction The Warmflow ground source heat pumps are housed in a pre-coated metal casing complete with plastic dresser upon which the user interface is mounted. Both models are supplied in the same size of outer casing although internal components differ significantly.
Upon delivery, it is important that the unit is unpacked carefully and checked for any sign of damage. If something is missing or damaged please report it to Warmflow immediately. The units are secured to the shipping pallet using screws which must be removed.
2 USER INTERFACE The appliance’s user control interface (see Figure 3) has been designed to maximise the ease of use and efficiency of the heating system. Display active alarms Select UP Select main menu Enter / select Previous menu Select DOWN Figure 3 User Interface Display and Function Keys 2.1 Home Screen Icons All interactions with the heat pump are via the control panel located on the front of the heat...
Heating Status Icon Status Meaning The unit is in heating mode. Heating mode has been enabled by a signal from the internal Heating ON timeclock, from a remote digital input or by the frost protection function. Heating The unit is not in heating mode. A signal has not been received to enable heating mode. Hot Water Status Icon Status...
2.3 Selecting the Home Menu Home: Selecting the home menu returns the display to the home screen. This display is as shown in Figure 7 and detailed in section 2.1. Figure 7 Home Screen 2.4 Selecting the Alarms Menu Alarms: Selecting the alarms menu enters the alarms display.
‘Enter key’ to select the master ON / OFF control use the ‘Down Arrow’ or the Press the ‘Up Arrow’ key to change its status to ON and confirm with the ‘Enter key’. The control for both the heating and hot water can be manually controlled here. There are four options to choose from in each field including OFF, ON, TIMER and ECO.
Figure 12 Settings Menu Page 2 2.6.1 Date / Time: Selecting the date/time sub-menu enters the appliance clock and date management system. It is very important that the date and time are set correctly as shown in Figure 13. Figure 13 Date / Time Screen ‘Enter key’...
‘Enter key’ to select the parameter you wish to modify and then use the ‘Down Press the Arrow’ or the ‘Up Arrow’ key to change its status. Confirm with the ‘Enter key’. Figure 15 Hot Water Scheduler Screen The third screen is for setting the thermal disinfection timeclock. The commissioning engineer will decide if thermal disinfection is required based on the heat up performance of the hot water cylinder.
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temperatures when electricity is available from a renewable source such as photovoltaic solar panels or a wind turbine and also when electricity is cheaper from the grid such as using an Economy 7 tariff. The first page contains the heating flow temperature setpoints. Figure 18 Heating Flow Temperature Setpoints Screen The heating flow temperature is the temperature at which the heating system water leaves the appliance and enters the central heating circuit.
2.6.4 Information: Selecting the information sub-menu allows 5 information screens to be viewed. The first information screen displays an overview of the refrigeration system including parameters such as expansion valve opening value, superheat, evaporating temperature, compressor speed and heat capacity. Figure 20 Information Screen 1 This screen also displays the current mode of the unit.
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Text Description Expected Value(s) Heating Flow This is the temperature at which the heating Ambient temperature if the appliance is off. water travelling to either the heating circuit or No greater than 65.0 degrees Celsius in to the hot water storage cylinder is leaving normal operation.
Text Description Expected Value(s) Discharge This is the pressure of the disharge line (the This should read between 7.0 and 20.0 bar if Pres. gas leaving the compressor travelling to the the appliance is off and between 2.0 and 12.0 condenser), displayed in bar.
For further information on running units in tandem mode please consult Warmflow. Figure 28 Parameters Screen 1 The second settings screen displays the flow temperature regulation settings. The screen allows the engineer to select if the heating flow temperature is to be controlled by a fixed set point or if it is to be assisted by the built-in weather compensation function.
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The third settings screen displays the settings for the auxiliary pump digital output. The digital output can be set to enable with a number of modes including: heating on, DHW on, heating or DHW on and compressor on. The screen also allows the engineer to set the delay off time of the digital output.
Figure 33 Parameters Screen 6 The seventh and eighth settings screen displays the probe adjustment for the range of sensors used on the unit. The probe adjustment settings are calibrated in the factory and should not be changed unless a new sensor is fitted. The setting should be recorded in the commissioning sheet as any future software upgrades will reset the values and they must then be re-entered.
After commissioning, it is essential that manual management is disabled to restore the unit to normal operation. Figure 37 Manual Management Screen 1 The second screen allows the engineer to enable the brine and heating pump as well as control their speed.
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Selecting the information sub-menu allows 3 information screens relating to the software on the appliance to be viewed. The three information screens are for reference only but may be requested when in communication with Warmflow regarding the appliance. Figure 42 Service Information Screen 1...
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Figure 46 Service Information Screen 1 The second screen displays the weather compensation curve parameters. These parameters should only be adjusted using guidance from Warmflow. Figure 47 Service Information Screen 2 The third screen displays the weather compensation curve minimum and maximum setpoint limits.
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The minimum time that the compressor is running also has a timer built-in. These timers are intended to protect the inner workings of the compressor and prolong its lifespan. As such these setting should only be adjusted under guidance from Warmflow. Figure 49 Service Information Screen 4 The fifth screen displays the heating pump parameters including the speed at start-up, the duration of the speed at start-up, the standby speed and the delay off (overrun) time.
This can be very useful for both the engineer and Warmflow when trying to diagnose a fault. The data logger records the alarm record number, the time and the date of the alarm trigger together with the following sensor reading: heating flow temperature (HF), heating return temperature (HR), hot water storage temperature (DHW), external temperature (Ext.), brine in temperature (BI), brine out...
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The second screen displays the brine flow rate, heating flow rate and the external temperature. Figure 55 In/Out Screen 2 The third screen displays the status of the heating and brine pumps in terms of how fast they are running. Figure 56 In/Out Screen 3 The fourth screen displays the status of the heating and hot water (DHW) digital inputs.
2.8 Selecting the Help Menu Help: Selecting the help menu, as shown in Figure 60 below, displays the contact details for Warmflow who should be contacted if you require further assistance or if you encounter a problem with your appliance. Figure 60 Help Screen This appliance must be serviced annually or as indicated by the user interface controller.
3 GROUND SOURCE HEAT PUMP INSTALLATION The Warmflow ground source heat pumps require installation by a Warmflow or MCS approved installer. The unit can be installed as part of a new system or retrofitted into an existing system, however it is important that the system design is capable of facilitating the required flow rates and can dissipate heat efficiently.
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Figure 62 Heating & brine connections In order to provide access for maintenance, a minimum space of depth 1m must be provided to the front and above the unit as shown in Figure 63. Figure 63 Access requirements Page 29...
A set of wheels together with a lifting strap which attach to the unit are available from Warmflow to ease moving the unit around once it is off the pallet. Please contact Warmflow for further details.
Warmflow. Required Heat Pump Collector Area No. of Collector Collector Coil Heat Pump to Flow Rate Model Required (m Coils Pipe Manifold Pipe (l/min) 100m of 32mm...
*The above table is based on an operating time of 1800 hours per year. Should the unit have a longer intended operating time, please consult Warmflow. Boreholes should be constructed according to MIS 3005: Requirements for contractors undertaking the supply, design, installation, set to work commissioning and handover of Microgeneration heat pump systems and to MCS 022: Ground heat exchanger look-up tables.
Ground Collector Isolating Valve Flexi Hose Manifold Drain Valve Filter Filling Group Expansion Vessel c/w Pressure Gauge Figure 64 Brine circuit line components 3.3.7 Brine Circuit Expansion Vessel Expansion vessels should be sized according to the pipework layout and expected temperature differences.
3.4.2 Heating Connections to the Heat Pump The unit comes with female union fittings on the recessed back panel. The pipework can be connected straight off the back or taken out the sides via knock-outs provided in the casing. Two flexible hoses with connections to attach to the female unions are included with the unit. These should be used to reduce any vibration or noise which may be transferred to rigid pipe and to the building structure.
3.4.8 3-port Motorised Valve Installation The 3-port motorised valves supplied with the units have a number of operating positions and come in two parts, the valve body and the actuator. It is essential that the valve body position and actuator are positioned correctly to ensure appropriate functionality. The valve body position is adjusted by a ‘T’...
3.4.9 Heating Expansion Vessel (Integral) Expansion vessels for the heating circuit are supplied integral to the heat pump casing. Both units are fitted with a 12 litre expansion vessel with a maximum working pressure of 3 bar. This expansion vessel should accommodate the majority of heating systems. However, due to the variation in each system, checking that the supplied expansion vessel volume is adequate is required.
3.6 Electrical Installation Together with the connection to the mains, there are a number of sensors and input/output connections which must be made with the heat pump. These connections are to be made in the installers wiring enclosure. The installers wiring enclosure can be found under the removable top panel of the heat pump casing.
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The installer’s wiring enclosure contains the entire necessary connection terminals for installation. Cable should be routed through holes to the recessed panel and protected using suitably sized grommets. The larger hole is for connection of the incoming power cable to include live, neutral and earth.
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pLAN GND SECONDARY REMOTE USER pLAN CONNECTIONS pLAN Tx- INTERFACE (OPTIONAL) pLAN Tx+ NOT CURRENTLY USED DIGITAL INPUTS REMOTE CALL FOR DOMESTIC ID3 DHW HOT WATER FROM TIMECLOCK, TYPE: VOLT FREE CYLINDER THERMOSTAT, ETC ID3 DHW CONTACTS (OPTIONAL) REMOTE CALL FOR HEATING ID2 HEAT FROM TIMECLOCK, THERMOSTAT, UNDERFLOOR CONTROLS, ETC...
3.6.1 Incoming Supply Both the GS08 and GS16 units require a single phase 230V 50Hz electricity supply. The GS08 is rated at 30Amps whilst the GS16 is rated at 40Amps. As these units are variable speed, during starting the compressor speed is ramped up slowly meaning there is not a high starting current commonly associated with fixed speed units and as such there is no need for a very large power supply or the use of starting capacitors.
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Figure 73 NO5 Auxiliary Pump Output Setting Screen NO6 Backup Boiler/Slave Heat Pump – This output is for controlling an external boiler or secondary heat pump. The backup boiler may be called to switch on to provide thermal disinfection of the DHW cylinder. This may be the case if a DHW storage temperature of 60°C cannot be achieved by the heat pump alone and an immersion heater is not being used.
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NO8 Immersion – This output is for controlling an immersion heater in the DHW storage cylinder. The immersion may be called to switch on to provide thermal disinfection of the DHW cylinder. This may be the case if a DHW storage temperature of 60°C cannot be achieved by the heat pump alone.
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NO11 N NO11 L blue NO10 N white NO10 L DIGITAL OUTPUTS NO9 N TYPE: 230V 50Hz NO9 L MAX TOTAL LOAD: 3 Amps (EARTH POSTS ARE NO8 N LOCATED UNDERNEATH NO8 L TERMINAL BLOCKS) NO6 N NO6 L NO5 N NO5 L COM.
3.6.5 Temperature Sensors There are a number of temperature sensors which need to be connected to the unit in order to achieve full functionality. These sensors include a DHW storage temperature sensor, an external air temperature sensor and a boiler flow temperature sensor. The three sensors are supplied with the unit but the wiring to them may need to be extended.
Figure 80 below. Please contact Warmflow for further details on purchasing a remote user interface terminal.
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white/blue pLAN GND orange pLAN CONNECTIONS blue pLAN Tx- TYPE: 24V white/green pLAN Tx+ DIGITAL INPUTS ID3 DHW TYPE: VOLT FREE ID3 DHW CONTACTS ID2 HEAT ID2 HEAT B10 B.F.T. B10 B.F.T. TEMPERATURE B8 EXT. T. SENSORS B8 EXT. T. B3 DHW.T.
3.7 Commissioning The following tasks must be completed in order to commission the ground source heat pump: 3.7.1 Recorded Details The following details must be recorded in the commissioning certificate. Householder’s Name and Address Installation Date Installing Engineer ...
The heating pump should then be turned to ‘ON’ and the speed set to 25%. The flow rate for the heating circuit can then be found in the in/out sub-menu of the engineer menu as shown in Figure 82 above. This value should be recorded in the commissioning certificate. The heating pump should then be set to 100% and the flow rate value again recorded in the commissioning certificate.
As the outdoor temperature drops, the heating flow temperature is increased and vice versa. The outdoor temperature is monitored by an external temperature sensor (supplied by Warmflow), which should be located on a north facing wall of the property.
Warmflow engineer or other trained and competent engineer and the combined installation/commissioning certificate (See Section 6 of this manual) returned to Warmflow within 30 days from the date of installation and 90 days from the date code stamped on the appliance.
The appliance must be serviced at least annually or as indicated by the user interface controller (whichever occurs sooner) by a Warmflow Engineer or other competent Engineer. This is necessary in order to optimise performance of the appliance and to ensure its efficiency and safety for the user.
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Brine Circuit Filter – The brine filter/strainer should be inspected and cleaned to remove any debris and ensure optimal flow rates. The filter should first be isolated on both sides using the isolating valves. The strainer element can then be removed for cleaning. Glycol Concentration of Brine Solution –...
Note: All product warranties will be invalidated if the appliance is not serviced at least annually or as indicated by the user interface controller (whichever occurs sooner) by a Warmflow engineer or other trained and competent engineer and details recorded in the service record section of this manual.
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Suggested actions for each alarm condition are also included. The suggested actions are attributed to the user (typically the homeowner) or a Warmflow engineer or other trained and competent engineer, and should be conducted in the order suggested. The possible causes and suggested actions are not exhaustive.
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The appliance requires a service within the Service the appliance. Servicing must be time displayed. conducted by a Warmflow engineer or other competent engineer who has received appropriate training. The brine temperature has dropped too Check for blockages in the ground collector low.
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Alarm Screen Possible Cause(s) Suggested Action(s) Action By User Engineer The brine out temperature sensor is faulty Test the operation of the brine out temperature or disconnected. sensor and re-connect/replace if necessary. The brine in temperature sensor is faulty or Test the operation of the brine in temperature disconnected.
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Alarm Screen Possible Cause(s) Suggested Action(s) Action By User Engineer The heating flow temperature sensor is Test the operation of the heating flow faulty or disconnected. temperature sensor and re-connect/replace if necessary. The brine flow meter is faulty or Test the operation of the brine flow meter and disconnected.
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Check the system pressure hasn’t dropped. Ensure heating pump is functioning correctly. The hardware of the refrigeration circuit Please consult Warmflow. controller has developed a problem. The software of the refrigeration circuit Please consult Warmflow. controller has developed a problem.
3.12 Troubleshooting Other faults or problems with the appliance that may not trigger an alarm are listed below Symptom Possible Cause(s) Suggested Action(s) Action By User Engineer Ensure timer mode is enabled in ‘Functions’ No heat supplied to the property or hot water Timer mode not enabled.
In the event that components are not capable of repair, Warmflow will provide replacement parts for any such components. Warmflow reserves the right to repair or replace components within the period of guarantee at a time and location that is most convenient to the company.
Warmflow. Invoices for call out and/or repair by any third party or parts supplied by a third party will not be accepted unless previously authorised by Warmflow in writing.
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(l) Defects caused by the improper use or storage of the appliance and in particular (but without limitation) Warmflow shall not be liable in the case of defects arising from normal deterioration or improper or faulty handling or processing of the appliance by the customer;...
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5 END-OF-LIFE INFORMATION Warmflow High Efficiency Ground Source Heat Pumps must be disposed of according to local regulations by using a public or private waste collection service. 5.1 Safety Risks Prior to disassembly, the appliance should be electrically isolated and disconnected.
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5.3 Casing and key components The components of a typical appliance are shown below (not all components may be fitted, depending on appliance specification) Figure 89: Key Component Diagram Item Description Main Materials Special Notes Casing Coated Galvanised Steel User Interface Plastic, Electronic Components Circulating Pumps Steel, Stainless Steel, Plastic...
Carbon copies of the certificate are produced automatically. Register the Appliance. Remove the white copy of the Installation/Commissioning Certificate. Send the certificate to Warmflow By post to: Warmflow Engineering Co. Ltd. Lissue Industrial Estate Moira Road Lisburn Co.
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Installation & Commissioning Certificate 5. Commissioning Engineer Details. Da te of Ins ta l l a ti on: 1. Installing Engineer Details. Tick here if commissioned by Installer and proceed directly to 6. Date of Commissioning: MCS/SEAI Regi s tra ti on No. MCS/SEAI Registration No.
All product warranties will be invalidated if the appliance is not serviced at least annually or as indicated by the user interface controller (whichever occurs sooner) by a Warmflow engineer or other trained and competent Engineer and details recorded in the service record section of this manual.
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 1. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 2. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 3. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 4. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 5. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 6. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 7. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 8. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 9. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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PLEASE COMPLETE USING BLOCK CAPITALS. Service Record 10. Date of Servicing: 1. Service Engineer Details. MCS/SEAI Registration No. Service Company Name: Service Company Address: (LandLine) (Mobile) Contact Telephone No.: Service Engineer’s Name: Service Engineer's's E-Mail: 2. Appliance Servicing Checklist. Cl ea n Bri ne Ci rcui t Fi l ter Cl ea n Hea ti ng Ci rcui t Fi l ter Check Gl ycol Concentra ti on of Bri ne Check Inhi bi tor Concentra ti on i n Hea ti ng Wa ter...
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This manual is accurate at the date of printing (E&OE) but will be superseded CODE 4392 and should be disregarded if specifications and/or appearances are changed ISSUE 5 in the interests of continued product improvement. SEPT 2017 Page 82...
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