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Summary of Contents for Avtec Scout NENA
- Page 1 Scout™ Configuration Guide NENA/Deskset for Hardware Media Workstation Revision 8 Part Number 9904-330-2303 This document is confidential. Phone: 1-803.358.3600 • Fax: 1-803.358.3636 100 Innovation Place • Lexington SC 29072 USA avtecinc.com...
- Page 2 The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Avtec, LLC assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein.
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Page 3: Table Of Contents
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 Contents Introduction NENA Radio/Telephone Headset Interface Installing the Jack Box Software Configuration Configuring an 1101 Jack Box Configuring a 12xx/50xx Jack Box Configuring the External Audio Interface Configuring the Endpoint for the E911 Deskset Creating a Line Pad for an E911 Deskset Endpoint Using an E911 Deskset Appendix A: What Does it Mean to be NENA-Compliant? -
Page 4: Nena Radio/Telephone Headset Interface
NENA Radio/Telephone Headset Interface NOTE This guide is for the Hardware Media Workstation. See Avtec's USB NENA Jack Box Configuration Guide for information on configuring the USB NENA Jack Box for the Software Media Workstation. The Scout Radio/Telephone Headset Interface provides connectivity and control signaling between the Scout console and a NENA compliant external E911 phone for Hardware Media Workstation configurations. -
Page 5: Installing The Jack Box
After installing the hardware components, you must perform a series of software configuration steps to enable the jack box and external audio interface. This configuration occurs in Scout Manager, as well as on the Avtec Hardware Media Workstation Jack Box and Hardware media Workstation External Audio Interface webpages. - Page 6 NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 4. In the Jack Box Name field, enter a name for the jack box. The name is used to identify this jack box from other audio devices configured on this console. 5.
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Page 7: Configuring A 12Xx/50Xx Jack Box
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 17. Under the Audio Routing section, in fields SELECT through UNSELECT10, select the channels where the jack box receives audio. For more information, see "Configuring Audio Routing" in the Scout Manager Online Help. 18. - Page 8 NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 with the Microphone Sensitivity setting to configure transmit audio. Adjust the Microphone Sensitivity to achieve audio quality and then Input Gain to add volume. Too much Input Gain, however, can cause audio to be distorted.
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Page 9: Configuring The External Audio Interface
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 13. In the Maximum Ear Level field, enter the loudest level of audio that the jack box produces by adjusting the volume knob on the jack box. Range: 0 to 15. Default: 12. 14. -
Page 10: Configuring The Endpoint For The E911 Deskset
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 The External Audio Interface page displays. 4. In the Device Name field, enter a name for the external audio interface. The name is used to identify this external audio interface from other audio devices configured on this console. 5. -
Page 11: Creating A Line Pad For An E911 Deskset Endpoint
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 new endpoint). The Endpoint Editor dialog box displays. 3. Configure the endpoint's settings as appropriate. Verify that the Endpoint Profile that you assign to this endpoint is consistent with the way you want the endpoint to operate. IMPORTANT This endpoint is considered a "media workstation endpoint"... - Page 12 NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 By default, the Properties pane displays to the right of the Scout Manager screen editor. If the pane does not display, select View > Properties to display it. IMPORTANT Pay special attention to assign the line pad to the deskset endpoint in the Behavior section of the Properties pane.
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Page 13: Using An E911 Deskset
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 Using an E911 Deskset An E911 Deskset allows you to receive the audio from an E911 Radio/Telephone deskset through your Scout console headset. When you answer a call on the E911 deskset, the Line pad on your screen automatically changes from the Disconnect state to the Select state. -
Page 14: Appendix A: What Does It Mean To Be Nena-Compliant
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 Appendix A: What Does it Mean to be NENA-Compliant? Possesses a dedicated radio/telephone interface Has a receive pair that receives audio from the telephone set to radio console Balanced, 600 ohm impedance 0 VDC Electrically isolated The telephone set shall inject a 10 dB gain to the signal received from the telephone line... -
Page 15: Appendix B: Understanding The Physical Connections
NENA/Deskset for Hardware Media Workstation | November 2020 | Revision 8 Appendix B: Understanding the Physical Connections The console headset is physically connected to the Avtec Jack Box. The NENA desk phone is physically connected to the Hardware Media Workstation using one of the available AP Type II ports.
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