Deco X20-4G User Manual
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Deco X20-4G User Manual

Ax1800 whole home mesh wi-fi 6 router
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User Guide
AX1800 Whole Home Mesh
Wi-Fi 6 Router
1910013018 REV1.0.0 © 2021 TP-Link
Deco X20-4G
Superior Mesh Wi-Fi, Everywhere

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Summary of Contents for Deco X20-4G

  • Page 1 Deco X20-4G Superior Mesh Wi-Fi, Everywhere User Guide AX1800 Whole Home Mesh Wi-Fi 6 Router 1910013018 REV1.0.0 © 2021 TP-Link...

  • Page 2: Table Of Contents

    Guest Network ···························································· 28 Before You Start ··························································· 3 SMS Service (for 3G/4G Router Mode) ·········· 29 Set Up Your Deco for 3G/4G Router Mode ···· 4 Blacklist ··········································································· 30 Set Up Your Deco for Wireless Router Mode 8 Upgrade Your Deco ·················································· 31 Add More Decos ························································...

  • Page 3: About This Guide

    About This Guide This guide provides a brief introduction to Deco 4G+ AX1800 Whole Home Mesh Wi-Fi 6 Router and the Deco app, as well as regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

  • Page 4: Appearance

    Appearance Each Deco has an LED that changes color according to its status, three RJ-45 Ethernet ports, two external antennas port, a SIM card slot, a power slot, and a Reset button. Tip: The product label can be found at the bottom of the product.

  • Page 5: Before You Start

    Wireless Router Mode When working in Wireless Router mode, Deco connects to the internet via an Ethernet cable. If you already have a modem or your internet comes via an Ethernet cable from the wall, you can set the Deco as a regular wireless router to share the internet.

  • Page 6: Set Up Your Deco For 3G/4G Router Mode

    Set Up Your Deco for 3G/4G Router Mode When working in 3G/4G Router mode, Deco connects to the internet via a SIM card inserted. The intuitive Deco app guides you through an easy setup process that gets each unit up and all your devices connected and online.
  • Page 7 4. Choose an operation mode 5. Insert the SIM card and power on Deco 6. Connect to the Deco's Wi-Fi Select 3G/4G Router. Insert the SIM card into the slot at the bottom Wait until the Wi-Fi Signal LED pulses blue, of Deco.
  • Page 8 7. Select a location 8. Set up the SIM card 9. Create your Wi-Fi network Select a location for Deco. If its location is not Confirm or customize the SIM card Set a network name and a password. These listed, you can create a new one by choosing information.
  • Page 9 10. Connect to your Wi-Fi network 11. Setup complete Connect your smartphone/tablet to the Your Deco network is now up. Connect all Deco's Wi-Fi. devices to the network. You can also More Decos to expand the Wi-Fi coverage.

  • Page 10: Set Up Your Deco For Wireless Router Mode

    Set Up Your Deco for Wireless Router Mode When working in Wireless Router mode, Deco connects to the internet via an Ethernet cable. If you already have a modem or your internet comes via an Ethernet cable from the wall, you can set the Deco as a regular wireless router to share the internet.
  • Page 11 6. Connect to the Deco's Wi-Fi Choose Wireless Router. Power off your modem. Connect your Deco to Wait until the Wi-Fi Signal LED pulses blue, the modem and power them both on. then connect to the Deco's Wi-Fi using the default SSID printed on the product label.
  • Page 12 7. Select a location 8. Set up internet connection 9. Create your Wi-Fi network Select a location for the Deco. If its location Select the internet connection type and enter Set a network name and a password. These is not listed, you can create a new one by the information.
  • Page 13 10. Connect to your Wi-Fi network 11. Setup complete Connect your phone/tablet to the Deco's Wi- Your Deco network is now up. Connect all devices to the Deco network. You can also Add More Decos to expand the Wi-Fi coverage.

  • Page 14: Add More Decos

    Add More Decos After creating a Deco network, you can add more Deco units to the network to expand the Wi-Fi coverage and manage them easily on your Deco app. 1. In Overview, tap 2. Select the Deco model you want 3.

  • Page 15: Dashboard

    Dashboard After you successfully set up your Deco network, you will see the dashboard of the Deco app. Here you can get an overview of the network status, check the real-time network speed and data usage when Deco works in 3G/4G Router mode, customize your home network with enhanced security using a kit of features built to TP-Link HomeShield and set up various advanced features.

  • Page 16: Check Deco Status

    Check Deco Status In Overview, you can check the working status (online/offline) of all the Decos, check the details (speed/Deco's IP address & MAC address/connected clients) of each Deco unit, change the Deco's location/name, and more. Tap a Deco unit to check more details.
  • Page 17 Change or customize the location/name of the Deco. Check the clients connected to the Deco. Enable the Mesh feature of a client so it can seamlessly switch to the Deco that provides the fastest speed as you move around.

  • Page 18: Set Main Deco

    Follow the steps below to complete the setup process. Note: The main Deco links all the others to the internet. You need to connect the new main Deco to the modem or Ethernet outlet for internet connection. For DSL Deco, connect it to the phone jack or DSL splitter.

  • Page 19: Remove/Reboot Deco

    Note: Removing a Deco will reset it to factory default settings and you will need to set up your Deco again.

  • Page 20: Create A New Network

    Create a New Network In the Deco app, you can create different Deco networks with your TP-Link ID and manage them conveniently from the Deco app with one account. You can also help family or friends manage their networks with your Deco app. Two methods are provided as below to create a new network.
  • Page 21 Method 2. Create a new network from the Menu page 3. Follow app instructions to complete 1. Tap to open the menu. 2. Tap > CREATE NEW NETWORK. the setup. *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.

  • Page 22: Delete A Network

    Delete a Network You can delete a Deco network if you don't need it anymore. Deleting a Deco network will reset all Decos in this network to factory default settings. 1. In Overview, tap 2. Tap > Delete. *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.

  • Page 23: Data Settings (For 3G/4G Router Mode)

    Data Settings (for 3G/4G Router Mode) Data Settings is used to monitor the data usage of your Deco in real-time. You can limit your data usage according to your monthly allowance or total allowance and you will receive a warning if your data usage reaches the specified level.
  • Page 24 When data usage you want to receive a warning when prevent data overuse. usage alert to prevent data overuse. exceeds the allowed level, the Deco data usage reaches the allowed will disconnect from the internet. level.

  • Page 25: Manage Connected Devices

    Tap a connected device to check the details (eg. real-time upload/ Change the device name as needed. download speeds). *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.
  • Page 26 (IP address, MAC hour during a video call. address, connected network, linked Deco, etc.), and more.
  • Page 27 Deco that provides the fastest speed necessary. For more information about the feature, refer to HomeShield.

  • Page 28: Homeshield

    HomeShield Whether protecting your network from malicious attacks, managing your family's online activities, or prioritizing devices to get better performance, TP-Link HomeShield provides you a kit of basic (free) and Pro (charged) features to enhance your whole home network with enhanced security. An overview of HomeShield features are shown below.

  • Page 29: Wi-Fi Settings

    Manage main network (eg. change your main network's Wi-Fi name and Share your network with others. password, hide the network from Wi-Fi list, etc.). *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.

  • Page 30: Guest Network

    Wi-Fi and enble Guest Network. Set a Wi-Fi name and password for Share your guest network with others. the guest network. *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.

  • Page 31: Sms Service (For 3G/4G Router Mode)

    SMS Service (for 3G/4G Router Mode) When Deco works in 3G/4G Router mode, you can view, send and receive messages with the SMS Service in the Deco app. > SMS. View inbox and outbox messages. Create new messages. Reply messages.

  • Page 32: Blacklist

    > Blacklist. in the top right corner and add clients or other devices to the Remove devices/clients from blacklist. blacklist. *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.

  • Page 33: Upgrade Your Deco

    TP-Link is dedicated to improving product features and providing a better customer experience. An up-to-date firmware provides better and stabler network performance. Always update your Deco to the latest firmware version when prompted in the Deco app. 2. Download and install the firmware (if any) and follow app instructions to update 1.

  • Page 34: Internet Settings (For 3G/4G Router Mode)

    Internet Settings (for 3G/4G Router Mode) When Deco works in 3G/4G Router mode, you can configure the internet settings, including updating or creating your ISP profile, enabling/disabling mobile data and data roaming, changing a network mode, and more. Note: It is not available to change the internet settings when remotely controlling the network from the Deco app.
  • Page 35 Enable Mobile Data to ensure Enable Data Roaming to ensure the Change the mobile network mode Select frequency bands manually internet access. internet access while you are outside (4G Preferred / 4G Only / 3G Only) or automatically. the service area of your carrier. according to your needs.
  • Page 36 Select preferred carrier network Check internet detailed information. mannually or automatically.

  • Page 37: Pin Management (For 3G/4G Router Mode)

    Management is available in the Deco app. When enabled, PIN code is required when you reboot the Deco or reinsert the SIM card to it. Note: This feature is available only when your Deco works in 3G/4G Router mode, but is not available when Deco works in 3G/4G Router mode and being remotely controlled from the Deco app.
  • Page 38 3. Tap Change PIN whenever you want to set a new PIN code. You need 4. Enable Auto-Unlock PIN, then the PIN code will be validated to enter the current PIN before you set a new one. automatically every time you reboot the router or reinsert the SIM card.

  • Page 39: Advanced Features

    Note: When Deco works in 3G/4G Router mode and being remotely controlled from the Deco app, Internet Settings, PIN Management, Data Settings, and External Antennas are not available. When Deco works in Wireless Router mode and being remotely controlled from the Deco app, IPv4, IPv6, VLAN/IPTV, 3G/4G Backup and Offline Detection are not available.
  • Page 40 Modify LAN IP to avoid IP address Change DHCP Server settings. Enable IPTV/VLAN mode to support Enable MAC Clone if Deco fails to confict. IPTV services. connect to the internet. Note: This feature is not available only when your Deco works in Access Point mode.
  • Page 41 Note: This feature is not available only when your Note: This feature is not available only when your Note: This feature is not available only when your Deco works in Access Point mode. Deco works in Access Point mode. Deco works in Access Point mode.
  • Page 42 Deco. Configure the Night Mode for applications like gaming. connection to different Decos. connected devices for stronger to turn off the LED light at bedtime connections. only. Note: This feature is not available only when your Deco works in Access Point mode.
  • Page 43 Wireless Router mode. Refer connect to or disconnect from Deco. Note: 3G/4G Backup (for Wireless Router Mode) This feature is available only when Deco works details. in 3G/4G mode. Make sure you have installed two external antennas to ensure that Deco's LTE...

  • Page 44: 4G Backup (For Wireless Router Mode)

    3G/4G Backup (for Wireless Router Mode) When Deco works in Wireless Router mode, you can use 3G/4G network as a backup solution for internet access. When 3G/4G Backup is enabled, your Deco will be directly connected to the 3G/4G network when your original network service fails.
  • Page 45 Select detection methods (single Configure internet settings for your Configure data usage settings View, send, receive and reply detection with DNS Lookup or dual SIM card (eg. modify mobile ISP (eg. select data usage type, adjust messages via the SMS Service. detection with DNS Lookup and information and network mode, total/monthly used data, set the...
  • Page 46 Set a PIN code to protect the SIM card from embezzlement. When enabled, PIN code is required when you use the SIM card in any device.

  • Page 47: Wps

    Deco app and then 3. Your client has connected to the network 1. Tap > WPS. on your client. successfully if shown as below. *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.

  • Page 48: Managers

    Note: Managers can not modify owner's account, add other accounts, or set manager privileges. > Managers, and follow app instructions to add other TP-Link ID account as manager. *The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.
  • Page 49 Set privileges for managers. Remove managers. Note: Privileges may vary slightly depending on the model, the current operation mode, and software version you have.

  • Page 50: Control Your Deco With Alexa

    Control Your Deco with Alexa Alexa Integration allows you to control your Deco using Amazon’s Alexa voice service. You can control and customize your home network by giving simple voice commands to Alexa, such as enabling the Guest Network, turning off your Deco LEDs, and more.

  • Page 51: Troubleshooting

    Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn't find another Deco”? • For Deco which is operating in 3G/4G Router mode and set as the main Deco, disconnect the Ethernet cable (if any) connected to the front-end router with DHCP Server function from the Deco’s Ethernet port and try again.
  • Page 52 If the Internet IP address is 0.0.0.0, try the following methods: 1) Check with your ISP to make sure that your SIM card supports the network type which your Deco supports. Also, make sure the SIM card works properly when it’s inserted to your phone.
  • Page 53 Contact your ISP for the necessary information. Q6. How can I find a suitable spot for my Deco? Refer to https://www.tp-link.com//support/faq/1446/ Q7. What can I do if the Deco app isn't working properly? Refer to https://www.tp-link.com/support/faq/1456/...

  • Page 54: Authentication

    Authentication CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. OPERATING FREQUENCY(the maximum transmitted power) 2412MHz—2483.5MHz (20dBm) 5150MHz—5250MHz (23dBm) WCDMA: B1/B5/B8 (24dBm+1.7/-3.7dB) LTE: B1/B3/B5/B7/B8/B20/B38/B40/B41 (23dBm±2.7dB) LTE: B28 (23dBm+2.7/-3.2 dB)
  • Page 55 National restrictions Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland. AT BE BG CH CY CZ DE EE EL ES FR HR HU LT LU LV MT NO PL PT RO SE SI SK UK(NI) UKCA Mark UKCA declaration of conformity...
  • Page 56 Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1. l’appareil ne doit pas produire de brouillage; 2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement.
  • Page 57 • 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。 • 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。 • 不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。 限用物質含有情況標示聲明書 設備名稱： 型號（型式）： Equipment name: Type designation (Type) AX1800 Whole Home Mesh Wi-Fi 6 Router Deco X20-4G 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 鉛 汞 鎘 六價鉻 多溴聯苯 多溴二苯醚 Unit Lead Mercury...
  • Page 58 外殼 ○ ○ ○ ○ ○ ○ − 電源供應器 ○ ○ ○ ○ ○ − 其他及其配件 ○ ○ ○ ○ ○ 備考1. 超出0.1 wt %” 及 “超出0.01 wt %” 系指限用物質之百分比含量超出百分比含量基準值。 Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
  • Page 59 • Operating Humidity: 10%~90%RH, Non-condensing • Storage Humidity: 10%~90%RH, Non-condensing Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk. Explanation of the symbols on the product label Symbol Explanation...

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