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Troubleshooting/Precautions - Infinite V5 User Manual

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1. SYS DISPLAY LIGHT NOT ON, NO POWER TO ROUTER: 

A. MAKE CERTAIN POWER ADAPTOR IS PLUGGED INTO A POWER SOURCE, AND ROUTER.
2. NET DISPLAY LIGHT NOT ON, NO SERVICE SIGNAL FROM INTERNET SOURCE: 

A. MAKE SURE PROPER APN SETTINGS FOR CELLULAR SERVICE PLAN ARE INPUTTED.

B. NO SIM CARD INSERTED IN ROUTER FOR CELLULAR INTERNET SERVICE.

C. ETHERNET CABLE NOT PLUGGED INTO WAN PORT FROM INTERNET SERVICE SOURCE DEVICE.

3. RF DISPLAY LIGHTS NOT ON, NOT RECEIVING CELLULAR SIGNAL: 

A. MAKE SURE PROPER APN SETTINGS FOR CELLULAR SERVICE PLAN ARE INPUTTED.

B. NO SIM CARD INSERTED IN ROUTER FOR CELLULAR INTERNET SERVICE.

C. EXTERNAL ANTENNAS NOT INSTALLED ON SMA PORTS.
4. SIM DISPLAY LIGHT NOT ON, NOT RECEIVING CELLULAR SIGNAL: 

A. NO SIM CARD INSERTED IN ROUTER SIM PORT.

B. SIM DAMAGED/INVALID

1. PLACE ROUTER IN VERTICAL POSITION TO AVOID DAMAGE FROM SHAKING OR FALLING.

2. IDEAL WORKING TEMPERATURE OF ROUTER IS 32°F/0°C ~ 95°F/35°C. THE IDEAL STORAGE TEMPERATURE IS -4°F/-20°C ~
113°F/45°C. AVOID TOO HIGH, OR LOW, TEMPERATURES TO PREVENT THE ROUTER FROM DAMAGE. 

3. AVOID UNNECESSARY ROUTER DAMAGE BY PLACING ROUTER AWAY FROM FIRE, WATER, HIGH TEMPERATURE, AND/OR
EROSION SOURCES. IN ADDITION, KEEP ROUTER PLACED IN A DRY, WELL-VENTILATED AREA. 

4. TO PREVENT DAMAGE FROM ELECTRICAL SURGE DURING A LIGHTNING STORM, IT IS RECOMMENDED TO HAVE ROUTER
PLUGGED INTO A SURGE PROTECTOR.

5. AVOID HIGH TORQUE WHILE INSTALLING EXTERNAL ANTENNAS INTO SMA PORTS, OTHERWISE IT MAY AFFECT THE
QUALITY OF SERVICE PROVIDED BY THE ROUTER.

TROUBLESHOOTING:
PRECAUTIONS:
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