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Manual for after Sales Services

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Summary of Contents for malata SG3318

  • Page 1 Manual for after Sales Services...
  • Page 2: Table Of Contents

    Table of Contents 一、 Introduction to the model ......Ошибка! Закладка не определена. 1、Main Functions ......................4 2、Main Selling Points ......................4 3、Other Functions ......................4 4、Appearance ........................2 二、Introduction to the structure ................6 1、Explosive View ............ Ошибка! Закладка не определена. 2、Whole composition and the structure ................8 三、Introduction to the software ................9 1、...
  • Page 3 5、7-5 ..........................20 6、7-6 ..........................21 7、7-7 ..........................22 7、Figure of mainboard and LCD ..................23 五、After sales fittings ........... Ошибка! Закладка не определена. 1、List of Fittings ............. Ошибка! Закладка не определена. 2、Various labels (temperarily vacant) ................25 六、Troubleshooting and Maintenance ..............27...
  • Page 4: 一、 Introduction To The Model

    Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 一、 Introduction to the model 1、 M ain Functions: Support MP3 download and play Main Screen: 65K TFT /Sub Screen: 65K CSTN User self-defined ring tone for incoming call Built-in 1.3 Mega Pixels CMOS camera...
  • Page 5: 4、Appearance

    Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 4、 Appearance...
  • Page 6: 二、Introduction To The Structure

    Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 二、 Introduction to the structure 1、Explosive View...
  • Page 7 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models...
  • Page 8: 2、Whole Composition And The Structure

    Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 2、Whole composition and the structure Figure Number Name Quantity Remark 34-01-3501-00 Assembly of upper front casing for D03 42-02-3599-00 Assembly of small glass for D03 29-02-3599-00 Assembly of camera glass for D03...
  • Page 9: 三、Introduction To The Software

    Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models III. Introduction to the software 1、TVM And RELEASE NOTE pdate pplicable odel Version emark cope SG33 (temporarily vacant ) 2、Guidance on operations of D03 Multi-port Download Software Run MultiPortFlashDownloadProject.exe; if any error prompt appears when you run it for the first time, you can just click OK.
  • Page 10 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models BPLGUInfoCustomSrcP_MT6218B_FN_D01_H_2_2_MLT1_0_C1301” Select file to open it as follows: scatw2.txt Click File -> Open Scatler File to select Click Option -> Baseband Chip to select Auto Detect, and for External clock, just select...
  • Page 11: 3、 Guide On Operations Of D03 Single-Port Download Software

    Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models Interface option settings are as shown in the figure above Click AllDownload Connect the mainboard with the download cable, and the program will automatically start downloading When the progress bar is displayed 100%, it indicates that the downloading is completed;...
  • Page 12 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models Double click Flash_tool.exe, click Download Agent, then select “MTK_ALLInOne_DA” to open it as shown below: Click Scatler File, select scatw2.txt, click “open”:...
  • Page 13 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models Click the ROM as shown in the figure below, then select the software to be upgraded in the dialog box popped up, such as w2_PCB01_gprs_MT6218B_FN.D01_H_2_2_MLT1_0_C1301, as follows: Interface option settings are as shown in the figure above Click Download, connect the mobile with the test cable, and the program will automatically start downloading.
  • Page 14 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models At last, it displays green “OK”: At this time, download completes! Disconnect test cable. Check: Press *#66*# to enter factory settings to view the version number, enter SW, if it displays w2_PCB01_gprs_MT6218B_FN.D01_H_2_2_MLT1_0_C1301, Version ->MCU...
  • Page 15: 四、Hardware Circuit

    Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 四、Hardware Circuit 1、7-1...
  • Page 16 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models...
  • Page 17 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 2、7-2...
  • Page 18 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 3、7-3...
  • Page 19 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 4、7-4...
  • Page 20 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 5、7-5...
  • Page 21 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 6、7-6...
  • Page 22 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 7、7-7...
  • Page 23 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models 7、Figure of real mainboard and LCD ①. Front of the LCD temporarily vacant ②. Back of the LCD temporarily vacant...
  • Page 24 Shenzhen Wanlida After-sale Service Department SG3318+ Introduction to models ③. Front of the mainboard temporarily vacant ④. Back of the mainboard temporarily vacant...
  • Page 25 Shenzhen Walida After-sale Service Department SG3318 Introduction to hardware V. After sales fittings 1、List of Fittings Model Name of Material Material Code Finished parts of assembly for upper front casing for D03 SG3318 Finished parts of assembly for upper back casing for D03...
  • Page 26 Shenzhen Walida After-sale Service Department SG3318 Introduction to hardware 2、Various labels (temporary vacant) ①. Charger Label ②. Battery Label...
  • Page 27 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence 六、Troubleshooting and Maintenance After-sal Repairing process for “can’t power-on” Technical support department Connect to voltage regulator Power-on Current>=40MA? Download software Check V Batt(Voltage of battery) If Voltage>3.3 Charge battery Check power supply IC U400 C407Up Vcore>=1.8V...
  • Page 28 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence After-sale repairing process for “can’t photo or camera screen” Technical support department Can’t take photo Check the camera connector to Reloading camera Check camera Replace camera Check FPC and connector...
  • Page 29 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence After-sale repairing process for “No display” Technical support department No display Check FPC and connector port Replace FPC or check connector port Check LCDPCB Replace LCDPCB Replace PCB...
  • Page 30 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence After –sale repairing process for “No sound” Technical No sound from speaker? If FPC is normal Replace FPC or check B400 Replace speaker MP3 has no sound or no receiving voice?...
  • Page 31 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence After-sale repairing process for “No sending sound” Technical support department Microphone can’t work Is the configure of Mic normal ? Reassemble Mic Check offset voltage of Mic Dial 112 and then check if Check R203, R202, R206, R207, C202 UP voltage = 1.8V?
  • Page 32 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence After-sale repairing process for “No signal” Technical support department No signal or weak signal Check antennae and contact point Replace antennae Enter into menu, and change the Network Download software Replace PCB selection to “Auto”...
  • Page 33 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence After-sale epairing process for “Can’t recognize card” Technical support department Show “Please insert SIM card” Check if the leaf of clip holder Replace clip holder J400 is OK? Check if the connection between clip holder and pins of IC is OK.
  • Page 34 Shenzhen Walida After-sale Service Department SG3318 Trouble shooting and maintainence After-sale repairing process for “Can’t recharge” Technical support department Connect to Charger Check if there is voltage about Replace charger 5V in 1#, 2# of IO 300? Check if there is voltage about...

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