Do you have a question about the SOUS VIDE and is the answer not in the manual?
Questions and answers
Jay Atkinson
May 31, 2025
On my sous vide display, the "Lo" alert comes on even when the water level is clearly between min and max. This prevents cycling from the temp setting to the time setting. Is this a known malfunction?
1 comments:
Mr. Anderson
May 31, 2025
No, the "Lo" alert on the Greater Goods Sous Vide display is not a malfunction. It is a known and normal response when the water level fluctuates near the sensor due to pump-generated waves during operation. Adding more water resolves the issue.
This answer is automatically generated
Barbara LaForge
June 18, 2025
Hi, I purchased my sous vide machine in 2023, and I'm very happy with it with one exception. I began making a 36-hour yogurt a couple months ago, and each time it runs about 2 hours fast, so that when it says it's finished, it would be and the water bath 2 hours too long. I don't see any way to change that, but I thought it was worth asking the question. I don't really want to bother with sending it in, so if there's no way to fix the timer issue, I guess I will set my phone alarm! Just asking. Thanks for making a great product!
Summary of Contents for Greater Goods SOUS VIDE
Page 1
SOUS VIDE USER MANUAL 一、INTRODUCTION A: “+”and”-” adjustment buttons B: Working indicator light C: ON/OFF Button D: Clip E: Max and Min water level F: Stainless steel skirt G: Water pump cap Temp Units:℉/ ℃ Temperature Range: 0.0-90.0 ℃ / 32-194 ℉...
Page 2
” icon to enter the setting mode.You will hear a sound of beep for every pressing. Step 2. Set cooking temperature and time 1. Choose the temperature unit. After the sous vide machine is powered on, the “ ” icon ℉...
Page 3
(二).WIFI operation instructions Step (1). Download the APP Android system smart phone can search and download the “CTO sous vide” app in Google Play , and IOS phone can search and download that in APP Store. Or you can directly download and install the APP by scanning below QR code.
Page 4
FIG. 1 FIG. 2 2). Login your account - After the registration is successful, return to the account login interface and enter the registered account and password ( FIG. 3 ). After login, you will be prompted with “Log in successfully”. (FIG. 4) FIG.
Page 5
“DI-DI” sound, indicating that the WiFi is in waiting connection status. ③. Open the “CTO sous vide” app on your mobile phone, click the “ SOUS VIDE “ icon to enter the device interface ( FIG.5 )and tap “...
Page 6
FIG.8 FIG.9 FIG.10 After the configuration is successful ,enter the APP, click “sous vide” to see the successfully configured device. If multiple sous vide machines need to configured to the same phone, please tap “ ” in the upper right corner and follow the②and③steps above to configure.( FIG.11) .
Page 7
4. NOTE: Next time no need to add the sous vide in app again,just plug in,press the gear icon to turn on the wifi function,the cooker will detect and connect the wifi auto in about 30s.Enter the APP, Click refresh ,the sous vide you ever used will appear on the interface.
Page 8
FIG.12 FIG.13 DIY recipes Automatic: In this mode there are many proper recipes for different food, cooking in specified cooking temperature and time can keep their original taste and max nutritional value. You can choose the ripeness mode you like and the thickness of the ingredient,the cooking temperature and time are fixed in this mode.Take the below steak recipe for reference.
Page 9
“DI” beep again, then the calculation of the cooking time will be started. The following figures are the status of the temperature and time before and while the sous vide goes to work with the APP. Please take for reference.
Page 10
Assembling of stainless steel skirt Hold the Sous Vide Stick with the heating element upwards and open the clamp. Slide the stainless steel skirt over the heating rods so that the arrow points to the opened lock symbol Make sure that the propeller does not get caught.
Page 11
If any signs of physical damage are found, please send back to factory for replacement parts. OPERATION WARNING This section explains the potential dangers that may arise when operating the sous vide circulator and notes many important safety precautions. 1. Counter tops such as marble and corian cannot withstand the heat generated by the circulator.
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5. This machine is an indoor appliance and is not a toy. 6. Do not disassemble. Observe all warning labels. Do not remove warning labels. 7. Do not use this appliance for anything other than intended use. (Like laboratory work or heating a hot tub) .
Page 13
, wipe up the water on the appliance surface , placing it in airy place. It would be ok for use after complete dry up. Sous Vide circulators are designed to be used only with water. Trouble Shooting FAQ Noise:...
Page 14
Temperature read does not match thermometer: Sous Vide circulators are calibrated to a scientific platinum primary standard which is far more accurate than store thermometers. Lights in house are slightly flickering when system is on :...
Need help?
Do you have a question about the SOUS VIDE and is the answer not in the manual?
Questions and answers
On my sous vide display, the "Lo" alert comes on even when the water level is clearly between min and max. This prevents cycling from the temp setting to the time setting. Is this a known malfunction?
No, the "Lo" alert on the Greater Goods Sous Vide display is not a malfunction. It is a known and normal response when the water level fluctuates near the sensor due to pump-generated waves during operation. Adding more water resolves the issue.
This answer is automatically generated
Hi, I purchased my sous vide machine in 2023, and I'm very happy with it with one exception. I began making a 36-hour yogurt a couple months ago, and each time it runs about 2 hours fast, so that when it says it's finished, it would be and the water bath 2 hours too long. I don't see any way to change that, but I thought it was worth asking the question. I don't really want to bother with sending it in, so if there's no way to fix the timer issue, I guess I will set my phone alarm! Just asking. Thanks for making a great product!