Tellermate TY Calibration Instructions

TY Counting Guidelines for New $50CAD Bills

The Bank of Canada introduced the new $50CAD bill on March 26, 2012 and you will begin to see increasing

numbers of these bills in circulation. Before you can accurately count these bills on your Tellermate TY

machine, you must calibrate your machine and enable the $50N denomination option. Instructions to do so

are on the following page.

Your Tellermate cash counting process will remain the same with the addition of the following steps:



The new $50 bills MUST be counted separately from the older bills on the Tellermate

equipment.



Count old bills on $50 denomination.



Count new bills on $50N denomination.

NOTE: If you only have a few NEW $50CAD bills, you may follow the count instructions below:



Separate the old $50 bills from the new $50 bills



Select $50 denomination



Count older bills first



Leave older bills on the Platform and add the new bills 2 at a time



Remove all the bills together

If you require assistance, please call the Tellermate Help Desk:

TY Instructions

1-800-TELMATE

3/20/12

Table of Contents

Do you have a question about the TY and is the answer not in the manual?

Page 1 The Bank of Canada introduced the new $50CAD bill on March 26, 2012 and you will begin to see increasing numbers of these bills in circulation. Before you can accurately count these bills on your Tellermate TY machine, you must calibrate your machine and enable the $50N denomination option. Instructions to do so are on the following page.
Page 2 Now press the ENTER key. This takes you to ‘Calibrate $50N’ screen. The TY will now display ‘Put 10 loose Bills on hod and press ENTER’. Place the 10 new $50 bills on to the hod, and then press ENTER.
Page 3  After the beep, add another 5-7 coins  Continue to add 5-7 coins after each beep until all coins are in the coin cup on the Tellermate  Remove the coin cup and count the next denomination $2 CAD Coin When counting a mix of new and old coins: ...
Page 4 The TY will now display ‘Put container on hod’. Place an empty TellerCup on to the hod. The TY will now display ‘Put 10 Coins on hod and press ENTER’. Place the (5) new $1 & (5) old $1 into the TellerCup on the hod, and then press ENTER.
Page 5 The TY will now display ‘Put container on hod’. Place an empty TellerCup on to the hod. The TY will now display ‘Put 10 Coins on hod and press ENTER’. Place the (5) new $2 & (5) old $2 into the TellerCup on the hod, and then press ENTER.