estos CSTA Installation Instructions Manual

For panasonic

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estos ECSTA for Panasonic
4.0.9.4411

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Summary of Contents for estos CSTA

  • Page 1 ECSTA for Panasonic 4.0.9.4411...
  • Page 2: Table Of Contents

    Advanced Settings ............................... 10 Phone Number Format ............................10 Licenses ................................12 Supported TAPI operations ..........................13 estos CSTA Multiplexer for Panasonic ........................... 17 Requirements ............................... 17 Configure telephone system ..........................18 Installation ................................18 Connection to the PBX system ..........................19 CSTA Server ................................
  • Page 3 ECSTA for Panasonic...
  • Page 4: Introduction

    CSTA Multiplexer for Panasonic is a CSTA Server that allows multiple CSTA Applications to access the Panasonic PBX system. The CSTA Interface of the Panasonic PBX system may only be used by one CSTA Application at the same time. Using the estos CSTA Multiplexer for Panasonic, the interface is accessible by multiple applications at the same time.
  • Page 5 TAPI-driver must be distributed in the network. There are the following options: estos UCServer The estos UCServer is a CTI/UCC server software which distributes the telephony information across the network using a graphical client or a multi-line TAPI driver. Workgroups, domains, Active Directory®...
  • Page 6: Ecsta Tapi For Panasonic

    For the PBX series KX-NSX a 3rd Party CTI Link license (Activation Key: KX-NSXF004) is required. For the PBX series KX-NCP/TDE/TDA no 3rd Party CTI Link license is required. To use this drivers in combination with a KX-NSX series PBXs, estos ProCall release version 5.0.70 or later is required.
  • Page 7: Installation

    ECSTA for Panasonic  Windows Server® 2012 R2 Installation For installation and administration of the driver see Driver management. When setting up the driver, follow these steps: Configure telephone system Check the PBX Configuration. Run driver setup Launch the ecstaPanasonic.msi (32 Bit Systems) or ecstaPanasonic_x64.msi (64 Bit Systems).
  • Page 8: General Settings

    TLS is 33334. Login For the connection to the CSTA Multiplexer a user name and password is required. Enter the CSTA user and password as configured in the CSTA Multiplexer. The default setting is admin / admin.
  • Page 9 ECSTA for Panasonic Extras - Export text You may export the actual line configuration to a text file. Attention After the installation of the driver it may be necessary to restart the computer.
  • Page 10: Location Settings

    ECSTA for Panasonic 3 Location Settings The phone numbers of the telephone system are defined in the Location Settings Exension Range Indicate here which internal phone numbers exist in the phone system. This information is used to determine the available lines from the phone system.
  • Page 11 ECSTA for Panasonic The Search and Replace function uses regular expressions. If a search pattern matches, the result from replace with will be used as output. It the search pattern does not match, the original number will be reported unchanged. The entries in the list are processed one after each other. If one match is found the remaining entries will be ignored.
  • Page 12: Licenses

    ECSTA for Panasonic The corner brackets ([ and ]) indicates the amount of characters that are permitted at this point. Replace with: Enter the expression how the output of the phone number should look like. \1 represents the first matched expression enclosed by parentheses '( )' from the search pattern field.
  • Page 13: Supported Tapi Operations

    ECSTA for Panasonic If you have configured multiple driver instances, all instances share the licenses entered. You can consume licenses anywhere on different instances. Supported TAPI operations The driver offers the following TAPI call control operations. Action: Corresponding TAPI function:...
  • Page 14 ECSTA for Panasonic Forwarding TSPI_lineForward TSPI_lineGetAddressStatus  LINEFORWARDMODE_UNCOND  LINEFORWARDMODE_UNCONDEXTERNAL  LINEFORWARDMODE_UNCONDINTERNAL  LINEFORWARDMODE_BUSY  LINEFORWARDMODE_BUSYEXTERNAL  LINEFORWARDMODE_BUSYINTERNAL  LINEFORWARDMODE_NOANSW  LINEFORWARDMODE_NOANSWEXTERNAL  LINEFORWARDMODE_NOANSWINTERNAL The following TAPI functions are implemented due to requirements of the TAPI subsystem. Other functions exported by the driver:...
  • Page 15 ECSTA for Panasonic TSPI_lineGetExtensionID TSPI_lineGetIcon TSPI_lineGetID TSPI_lineGetNumAddressIDs TSPI_lineNegotiateExtVersion TSPI_lineNegotiateTSPIVersion TSPI_lineOpen TSPI_lineSelectExtVersion TSPI_lineSetDefaultMediaDetection TSPI_lineSetStatusMessages TSPI_lineSetAppSpecific TSPI_lineSetCallData TSPI_providerCreateLineDevice TSPI_providerEnumDevices TSPI_providerFreeDialogInstance TSPI_providerGenericDialogData TSPI_providerInit TSPI_providerShutdown TSPI_providerUIIdentify TSPI_lineGetCallIDs TUISPI_lineConfigDialog TUISPI_lineConfigDialogEdit...
  • Page 16 ECSTA for Panasonic TUISPI_providerConfig TUISPI_providerInstall TUISPI_providerRemove TUISPI_providerGenericDialog TUISPI_providerGenericDialogData Super-Twin Feature The driver offers two addresses for each line. The second address contains the label 'Mobile'. The second address will only be used with line devices that have a Super-Twin DECT slave device.
  • Page 17: Estos Csta Multiplexer For Panasonic

    The Panasonic PBX systems allow only one concurrent CSTA connection. To allow multiple CSTA Applications at the same time, a CSTA Multiplexer is required. The CSTA Multiplexer connects to the PBX system. The CSTA Applications connect to the CSTA Multiplexer. Supported Connections:...
  • Page 18: Configure Telephone System

    For the PBX series KX-NS1000 a 3rd Party CTI Link license (Activetion Key: KX-NSF101) is required. For the PBX series KX-NCP/TDE/TDA no 3rd Party CTI Link license is required. The estos ECSTA for Panasonic requires a Windows® Operating System. The following versions are supported in 32- and 64-bit: ...
  • Page 19: Connection To The Pbx System

    The default port for TCP is 33333. Connection Status Here you can see if the CSTA Multiplexer has established a connection to the PBX System. As long as there is an active connection you will see additional information. CSTA Server This dialog is used to configure the CSTA server.
  • Page 20: Supported Csta Functions

    TLS server certificate is not valid Supported CSTA Functions General The supported CSTA interface is compatible to the Panasonic PBX - CTI Version 6.000 and is related to the Panasonic CSTA Documentation Revision 4.03. ACSE Login The ACSE Login is compatible with the login to the Panasonic CSTA interface. Additionally the CSTA Application may submit a user name and password.
  • Page 21 The command 'StartDataCollection', 'StopDataCollection' and the associated event 'DataCollected' can be used only by one CSTA application that is connected to the Multiplexer. In case an application has called 'StartDataCollection', subsequent invocations by other applications will be answered with an error...
  • Page 22: Info About Estos Ecsta For Panasonic

    Microsoft Corporation in the United States and/or other countries. ProCall is either a registered product or product of estos GmbH in Germany and/or other countries. All brands and product names used in this document are for identification purposes only and may be...

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