Download Print this page
Hive View Outdoor Manual
Hide thumbs Also See for View Outdoor:

Advertisement

Quick Links

Can I have Hive View Outdoor installed by
an engineer?
Can I have Hive View Outdoor installed by an engineer?
Can I have Hive View Outdoor installed by an engineer?
Answer
Like all our products, Hive View Outdoor is pretty simple to set up. You can follow our in-app
guide or access the fitting instructions here.
But if DIY's not your thing – or you just want the peace of mind that it's done properly – it's
easy to get your Hive View Outdoor installed by an expert.
Visit
hivehome.com/install
for availability and to arrange professional installation.
Title
Can I have Hive View Outdoor installed by an engineer?
Which app do I use to install my Hive View
or Hive View Outdoor Camera?
My Hive View light is not flashing blue for
install, what should I do?
Answer
If your camera does not power itself on and the light ring starts single flashing blue then:
- For Hive View:
• Power the camera off, take the camera cube off the stand and press the power button on the
underside of the camera cube to turn off.
• Power the camera on, press the power button for 1-2 seconds or reattach the camera cube to the
stand when the stand has mains power
- For Hive View Outdoor:
• Turn the power off and on again at the power socket
If you are seeing a solid blue ring then the Bluetooth connection has timed out. Press and hold
the power button for c.10 seconds until the ring light does start flashing blue.
Positioning your Hive View Outdoor.
Answer

Advertisement

loading
Need help?

Need help?

Do you have a question about the View Outdoor and is the answer not in the manual?

Questions and answers

Summary of Contents for Hive View Outdoor

  • Page 1 Can I have Hive View Outdoor installed by an engineer? Answer Like all our products, Hive View Outdoor is pretty simple to set up. You can follow our in-app guide or access the fitting instructions here. But if DIY’s not your thing – or you just want the peace of mind that it’s done properly – it’s easy to get your Hive View Outdoor installed by an expert.
  • Page 2 Which app do I use to install my Hive View or Hive View Outdoor Camera? Answer To install your Hive View or Hive View Outdoor you need to download the main Hive app, not the Hive Camera app. Hive View and Hive View Outdoor cannot be installed using the Hive Camera app.
  • Page 3 Hive View Outdoor Just like all our products, Hive View Outdoor is pretty simple to set up. You can follow our in- app guide or access the fitting instructions here, along with some hints and tips here. But if DIY’s not your thing – or you just want the peace of mind that it’s done properly – it’s easy to get your Hive View Outdoor installed by an expert.
  • Page 4 For help setting up your Hive View or Hive View Outdoor in the Hive app check out our handy guide. If you’re having any issues installing your Hive View or Hive View Outdoor, please check our contact us between 8am and 9pm, Monday to Sunday.
  • Page 5 If you're still unable to install Hive View or Hive View Outdoor please follow the below steps: - For Hive View: Take the camera cube off the stand and press the power button on the underside of the camera cube to turn off. Then hold the power button for 1-2 seconds or reattach the...
  • Page 6 Answer Installing your Hive View Outdoor We want you to get the most from your Hive View Outdoor. Here are some tips to help you find the perfect spot to position and install it. Like all our Hive products, Hive View Outdoor is pretty simple to set up. However, if you decide you’d like a helping hand, head to...
  • Page 7 Keep your camera in the shade. Hive View Outdoor is weatherproof and designed to work between -20 to 45C (-4 to 113 F). Just make sure it’s well ventilated and not positioned in direct sunlight. This avoids overheating, and your camera being triggered by a sudden change in brightness like the sun going behind a cloud.
  • Page 8 How to make the most of: Wide angle lens Hive View Outdoor has a 130° field of view, helping you keep an eye on wide areas. Here are two tips to make sure this wide field of view is maximised: ...
  • Page 9 • For optimum performance, do not choose a position that requires the camera to be tilted off centre by more than 45° up or down. To fit your Hive View, follow the below steps. Remember that fitting screws will leave permanent changes to your wall.
  • Page 10 Bluetooth pairing mode and ready to be re-installed. If you would like to give your camera to a friend or family member to use with their Hive online account it must first be removed from your Hive online account via settings 'Delete device' in the Hive app and then by factory restoring it, factory restoring will remove the Wi-Fi network and all your settings.
  • Page 11 But if DIY’s not your thing – or you just want the peace of mind that it’s done properly – it’s easy to get your Hive View Outdoor installed by an expert. Visit hivehome.com/install...