How Do I Restart The Band; What Should I Do If I Can't Receive Meassage Notifications - Huawei Band 2 Pro Eris-B29 Manual

Eris Online Help_V1.0

6.2 How do I restart the band?

From the band's home screen, tap the screen twice with your knuckle, wait for a moment, then
tap again two more times. Touch the button on the band and you will be taken to the Restart
screen. Touch and hold the button to restart the band.
6.3 What should I do if I can't receive meassage
notifications?
If you can't receive notifications from your phone, perform the following steps:
For Android users:
For iOS users:
Issue 01 (2017-05-26)
If the screen on the band stutters or goes black, place the band on the charging cradle and connect the
power supply to restart the band.
1. Open Huawei Wear and enter Notifications management. Toggle on the Notification
management switch, enable Huawei Wear notifications, and select the app from which
you want to receive notifications from.
2. Switch on the notification permissions for the Huawei Wear app and the third-party
app in Apps on your phone.
Go to Settings > Apps on your phone. Select Huawei Wear or the third-party app from
which you want to receive notifications, then touch Notifications and toggle on the
Allow notifications switch.
3. Add Huawei Wear and the third-party app to the protected app list to prevent them
from being closed in the background.
4. On your phone, go to Settings > Battery > Close apps after screen lock, and toggle
off the switches for Huawei Wear and the third-party app to prevent them from being
closed after the screen is locked.
1. Open the Huawei Wear app and toggle on the Message alerts switch.
2. On your phone, go to Settings > Notifications. Select the third-party app from which
you want to receive notifications, then toggle on the Allow Notifications switch.
Make sure that your band is attached firmly to your wrist. You will only receive message notifications
when the band detects that it is being worn.
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