MULTICOM MUL-HDENC-C-200-NA User Manual

MULTICOM MUL-HDENC-C-200-NA User Manual

High definition digital encoder–deluxe, kit

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MUL-HDENC-C-200 (-NA, -MX, -CO, -LA)
High Definition Digital Encoder – Deluxe, Kit
This manual is intended solely for use by purchasers of Multicom, Inc. HD Digital Encoders and their qualified service
technicians. This document is the property of Multicom, Inc. and incorporates proprietary subject material and information. The
use of all design, manufacture, reproduction, and all other rights regarding these contents in whole or part without Multicom, Inc.
written consent is expressly prohibited. Multicom® and the Multicom logo are registered trademarks of Multicom, Inc.
www.multicominc.com
With AC-3
User Manual
Multicom, Inc.
1076 Florida Central Parkway, Longwood, FL 32750
www.multicominc.com
August 2020 (Version 2a)
All Rights Reserved © 2020 Multicom, Inc.
1
(800) 423-2594
(407) 331-7779

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Summary of Contents for MULTICOM MUL-HDENC-C-200-NA

  • Page 1 This document is the property of Multicom, Inc. and incorporates proprietary subject material and information. The use of all design, manufacture, reproduction, and all other rights regarding these contents in whole or part without Multicom, Inc. written consent is expressly prohibited. Multicom® and the Multicom logo are registered trademarks of Multicom, Inc.
  • Page 2: Safety Precautions

    DVB-T. The factory DEFAULT is set on a country by country basis for ease of each country’s customer.  The hardware and software product trademarks are the property of their respective owners, including Google Chrome, Microsoft Edge, and Mozilla Firefox. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 3: Eas Support Statement

     19”, 1 RU Rack Mounting brackets (qty 2)  Bracket/angles mounting screws 240VAC, 50/60Hz  6’ HDMI cable  4’ RCA L/R to Mini-Jack Audio cable (qty 2) www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 4: English And Spanish Menus

    The web interface/GUI supports both English and Spanish. Select the desired language at the bottom of any admin page after logging in (see below). Note that the LCD display does NOT display Spanish. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 5: Table Of Contents

    10.2 ATSC ............................... 35 10.3 DVB-T ............................. 36 10.4 ISDB-Tb ............................39 11.0 Frequently Asked Questions (FAQ)/Troubleshooting ................. 40 12.0 After-Sales Service ..........................42 13.0 Disclaimer ............................42 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 6: Hd Encoder Introduction

    Commercial and Residential use in a wide variety of countries. The Multicom MUL-HDENC-C-200 supports Closed Captions in the J.83 and ATSC output formats, only. It also supports EAS input with local and remote control. It is feature rich, very flexible and powerful, while being user friendly and easy to use for both Residential and Commercial applications.
  • Page 7: Specifications

    720p60 in, 720p50 out 576p in, 480p out 576i in, 480i out Audio Audio Codecs AC-3 / MPEG1 Layer II / MPEG4 AAC Closed Captioning Composite EIA-608; 1 x RCA (CC) www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 8 1/2, 2/3, 3/4, 5/6, 7/8 LCN Mode (Default) Colombia OFDM Mode 2k, 8k 2k, 4k, 8k Guard Interval 1/32, 1/16, 1/8, 1/4 Information in this document is subject to change without notice. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 9 HD Bitrate SD Bitrate Program Number 59520 Test Mode Disabled Enabled Enabled Enabled Closed Caption Enabled Enabled Enabled Enabled Network Setup Default IP 192.168.1.9 DHCP Disabled Disabled Disabled Disabled www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 10: Step A: Hardware Install & Connections

    4.0 HD Encoder Programming/Setup To setup and program the MULTICOM HD ENCODER DELUXE you can use either the device’s LCD Front Panel and buttons or the Web/GUI Interface. The programming of the settings is easiest by using the Web Interface in Section 4.3.
  • Page 11: Using The Hd Encoder Front Panel For Setup

    TSID Long Name Regional Name Source ID Video Input Channel Type HD Bitrate Constellation SD Bitrate Exit Program Number Test Mode Closed Caption Audio Input Audio Output Exit www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 12 SD Bitrate TSID Program Number Network Name Test Mode Closed Caption Area Code Audio Input Remote Key ID Audio Output Constellation Exit OFDM Mode Time IL Mode Exit www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 13 Factory Default: Subnet Mask: 255.255.255.0  Factory Default: Default Gateway: 000.000.000.000  Network Setup Menu: Exit Note that the HD Encoder will reboot after using the NETWORK SETUP MENU. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 14: Vcn Related Notes: J.83B, Atsc

    VCN Mode (Manual one-part) -VCN Manual 1-part- will allow the installer to control VCN channel regardless of the CH/freq. selected on the Output Setup page of the device. Examples: RF CH VCN Channel www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 15: Using The Hd Encoder Web Interface

    LCD by pressing the UP ARROW twice to see “Management IP”. Web Interface Login and Password: Default User Name: admin Default Password: Admin123 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 16 It is HIGHLY recommended that after all other tabs have been configured that the HD Encoder be rebooted using the REBOOT button on the ADMINISTRATION tab. Above: Overview Tab – QAM Above: Overview Tab – ATSC www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 17 Multicom MUL-HDENC-C-200 User Manual Above: Overview Tab – DVB-T Above: Overview Tab – ISDB-Tb www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 18: Step B: Rf Output Setup

    When installing more than 1 device into a system, each device must have a unique RF TS_ID. We highly recommend you save your encoder configuration files. See Administration tab for how to backup device settings. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 19 Multicom MUL-HDENC-C-200 User Manual Above: RF Output Setup Tab – J.83B / ATSC-8VSB www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 20: Rf Output Setup - Dvb-T

    Once finished setting up the RF Output Setup parameters move to the Encoder Setup steps. We highly recommend you save your encoder configuration files. See Administration tab for how to backup device settings. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 21 Multicom MUL-HDENC-C-200 User Manual Above: RF Output Setup Tab – DVB-T www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 22: Rf Output Setup - Isdb-Tb

    Time Interleaved Mode Options: TI = 0 / 1 / 2 / 4. (Factory Default is TI=4). Save and Confirm all/any changes settings on RF Output Setup page. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 23 Multicom MUL-HDENC-C-200 User Manual Above: RF Output Setup Tab – ISDB-Tb www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 24: Step C: Encoder Setup

    Factory Default: Auto (two-part) VCN Mode (Auto two-part)-VCN Auto 2-part- will force the VCN channels to be based on the CH/freq. selected on the RF Output Setup page of the device. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 25 Short Name: Set Short Name. Short Name will appear on the TV. Factory Default: DTV-1 Long Name: Enter Long Short Name. Factory Default: J83-DTV1 / ATSC-DTV1 (according to the Channel Type) www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 26: Closed Captioning: Enable/Disable

    - IMPORTANT: If you enable captioning on the input source, you WILL NOT be able to turn it off on the encoder since it will go through as a video and not as a separate SRT file. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 27: Eas Connections

    SAVE AND CONFIRM ALL CHANGES MADE ON THE ENCODER PAGE NOTE: All Changes made will be show in the popup applet window (see below example) and MUST be confirmed/submitted or the changes will NOT be saved. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 28: Encoder Setup - Dvb-T

    Channel Name: Set Channel Name. Factory Default: Channel-1 Provider Name: Set Provider Name. Factory Default: Multicom Video Input: Select and Set Video Input Source. Options: Auto Detect (Factory Default, HDMI, Component, Composite) www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 29 Audio Output: Select Audio Output Type Use the Drop Down tool to Select the Audio Format required. Factory Default: AC-3 SAVE AND CONFIRM ALL CHANGES MADE ON THE ENCODER PAGE www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 30: Encoder Setup - Isdb-Tb

    Audio Output: Select Audio Output Type Use the Drop Down tool to Select the Audio Format required. Factory Default: AC-3 SAVE AND CONFIRM ALL CHANGES MADE ON THE ENCODER PAGE www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 31: Step D: Use Tv Autoscan

     Enable Network Setup Menu: IP Setup Factory Default: DHCP Disable  Factory Default: IP Address: 192.168.1.9  Factory Default: Subnet Mask: 255.255.255.0  Factory Default: Default Gateway: 000.000.000.000 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 32: Administration Tab

    9.3 Saving your configuration files We highly recommend you save your configuration files. Simply Click the “Backup” button On the Administration tab and the config file will be saved to your computer. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 33: Restore/Upload Saved File Configurations

    5. Remember to save and backup any and all changes. 9.5 Change Password Use the Change Password section to change or modify the device’s password as desired. Save and Confirm new password. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 34: Frequencies/Channels Provided

    171.0000 381.0125 555.0000 687.0000 387.0125 561.0000 693.0000 Superband 393.0125 567.0000 699.0000 Freq. 399.0125 573.0000 705.0000 219.0000 405.0000 579.0000 711.0000 225.0000 411.0000 585.0000 717.0000 231.0125 591.0000 723.0000 237.0125 729.0000 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 35: Atsc

    521.0000 725.0000 527.0000 731.0000 533.0000 737.0000 539.0000 743.0000 545.0000 749.0000 551.0000 755.0000 557.0000 761.0000 563.0000 767.0000 569.0000 773.0000 575.0000 779.0000 581.0000 785.0000 587.0000 791.0000 593.0000 797.0000 599.0000 803.0000 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 36: Dvb-T

    521.0000 725.0000 527.0000 731.0000 533.0000 737.0000 539.0000 743.0000 545.0000 749.0000 551.0000 755.0000 557.0000 761.0000 563.0000 767.0000 569.0000 773.0000 575.0000 779.0000 581.0000 785.0000 587.0000 791.0000 593.0000 797.0000 599.0000 803.0000 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 37 585.5000 338.5000 592.5000 345.5000 599.5000 352.5000 606.5000 359.5000 613.5000 366.5000 620.5000 373.5000 627.5000 380.5000 634.5000 387.5000 641.5000 394.5000 648.5000 401.5000 655.5000 408.5000 662.5000 415.5000 669.5000 422.5000 676.5000 429.5000 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 38 802.0000 240.5000 522.0000 810.0000 247.5000 530.0000 818.0000 254.5000 538.0000 826.0000 261.5000 546.0000 834.0000 268.5000 554.0000 842.0000 275.5000 562.0000 850.0000 282.5000 570.0000 858.0000 289.5000 578.0000 296.5000 586.0000 306.0000 594.0000 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 39: Isdb-Tb

    725.1429 539.1429 731.1429 545.1429 737.1429 551.1429 743.1429 557.1429 749.1429 563.1429 755.1429 569.1429 761.1429 575.1429 767.1429 581.1429 773.1429 587.1429 779.1429 593.1429 785.1429 599.1429 791.1429 605.1429 797.1429 611.1429 803.1429 617.1429 www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 40: Frequently Asked Questions (Faq)/Troubleshooting

    No video input is detected 1. Check the source, make sure the HDMI output from the source is working (plug into a TV to check). 2. Ensure the source is high www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 41 Many Chinese MEDIA PLAYERS are low quality and/or low stability AND may also delay between media causing issues. It is recommended to use high quality DIGITAL SIGNAGE PLAYERS. www.multicominc.com (800) 423-2594 All Rights Reserved © 2020 Multicom, Inc. (407) 331-7779...
  • Page 42: After-Sales Service

    MULTICOM assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by MULTICOM. The use and purchase of this product does not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights.

This manual is also suitable for:

Mul-hdenc-c-200-mxMul-hdenc-c-200-coMul-hdenc-c-200-la

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