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Installation instructions
User manual
PANO
Well Straler
Industrielaan 22
9320 Erembodegem
info@wellstraler.be
www.wellstraler.be
Made in Belgium

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  • Page 1 Read this document carefully and save a copy! Installation instructions User manual PANO Well Straler Industrielaan 22 9320 Erembodegem info@wellstraler.be www.wellstraler.be Made in Belgium...
  • Page 2 Nothing in this publication may be reproduced and/or made public by means of print, photocopy, microfilm, or by any other means whatsoever without the prior written consent of Well Straler. Well Straler Industrielaan 22 Tel. 0032 53 66 64 65 www.wellstraler.be 9320 Erembodegem info@wellstraler.be Version: 1.0 © Well Straler all rights reserved...
  • Page 3: Table Of Contents

    Renovation kit (C91) .................... 19 5.5.8 Installing a renovation kit ..................20 Construction of the concentric tubes ................21 Directions for the discharge of flue gases ............... 22 Overview of concentric tubes ..................23 © Well Straler all rights reserved...
  • Page 4 12.1 Appliance set to run on natural gas ................. 41 12.2 Appliance set to run on propane/butane ................. 41 13 Troubleshooting ........................42 14 Error codes ..........................47 15 Warranty ..........................48 16 Decommissioning and disposal ..................... 48 © Well Straler all rights reserved...
  • Page 5: Preface

    1.1 Foreword Congratulations on purchasing your Well Straler appliance. We are pleased that you have chosen Well Straler. Well Straler has for many years developed and manufactured heating appliances according to the highest possible safety, efficiency, and quality requirements. With this quality product you will have many years of heating pleasure and will be able to enjoy the unique flame play and the cosy warmth.
  • Page 6: Target Group

    The aforementioned persons for their specific tasks must have sufficiently demonstrable knowledge and/or a demonstrable level of experience. 1.4 Symbols used The following symbols are used in this user manual: General remark Danger Risk of electric shock Hot surface Fire hazard Explosion hazard © Well Straler all rights reserved...
  • Page 7: Introduction

    In this air there are polluting particles which settle on cold and often damp surfaces. This problem can occur especially in a still wet new building and can discolour walls or ceilings. © Well Straler all rights reserved...
  • Page 8: Preventing Discolouration Of Walls And Ceilings

    ◼ Do not use a phone in the building ◼ Go outside and call the gas company at once. Follow the instructions of the gas company closely ◼ Call the fire department if the gas company is not reachable. © Well Straler all rights reserved...
  • Page 9: Safety Instructions

    Have the installation and the annual maintenance done by a skilled professional or by a maintenance company specialising in gas fireplaces. Only use the original Well Straler terminals. Our appliances are approved for use with these terminals and can therefore not be used with other terminals.
  • Page 10 TV will interfere with the proper functioning of the fireplace. Never mix new and old batteries or different types of batteries. If using different batteries together, the batteries may overheat, leak and/or explode. © Well Straler all rights reserved...
  • Page 11: Transport And Storage

    ◼ The installation must comply with common standards ◼ The slightest deviation exempts Well Straler from all liability in respect of the safety and the proper functioning of the appliance ◼...
  • Page 12: Minimum Distances As Regards Combustible Materials

    5.1 Minimum distances as regards combustible materials ◼ Front: 1000 mm ◼ Top: 500 mm ◼ Sides: 500 mm ◼ Base: 450 mm © Well Straler all rights reserved...
  • Page 13: Pipework And Gas Supply

    ◼ Avoid mechanical stress on the gas control block and the pipes. 5.3 Flue gas systems Only use original Well Straler concentric tubes of Ø 100 internally and Ø 150 externally. Our appliances are approved for these terminals and can thus only be used with these terminals.
  • Page 14 Fixed concentric tubes tubes tubes Flat roof (�� Sloping roof (�� Straight chimney channel (�� Chimney channel as Wall terminal Chimney channel air supply (�� with kink Renovation kit (�� Flexible flue liner (�� © Well Straler all rights reserved...
  • Page 15: Construction Possibilities

    – are also clearly indicated. A = minimum 1 m A = maximum 15 m A > B A1 = minimum 1 m A1 + A2 > B A1 + A2 + B = maximum 15 m © Well Straler all rights reserved...
  • Page 16: Roof Terminal Kit (C31)

    Put the supplied mounting bracket on the roof terminal and attach it to the roof boarding. Do not tighten the mounting bracket yet. Construct the concentric flue gas system. Start from the appliance. Firmly secure the mounting bracket. © Well Straler all rights reserved...
  • Page 17: Chimney Terminal Kit (C31)

    Put the supplied mounting bracket on the chimney terminal and attach it to the roof boarding. Do not tighten the mounting bracket yet. Construct the concentric flue gas system. Start from the appliance. Firmly secure the mounting bracket. © Well Straler all rights reserved...
  • Page 18: Wall Terminal Kit (C11)

    Construct the concentric flue gas system. Start at the appliance. Secure the finishing plate. Fill the hole between the wall and the wall terminal with insulation material or cement to prevent cold outside air from entering the room. © Well Straler all rights reserved...
  • Page 19: Renovation Kit (C91)

    The connection between the connector and the appliance is made using concentric tubes of Ø 100 – Ø 150 (fixed or flexible). The renovation kit consists of a chimney terminal kit and a renovation connector. © Well Straler all rights reserved...
  • Page 20: Installing A Renovation Kit

    Ø 100 – Ø 150 towards the renovation connector. ① Chimney terminal ② Flat roof flashing ③ Flexible flue liner of Ø 100 ④ Renovation connector ⑤ Concentric tubing system of Ø 100 – Ø 150 © Well Straler all rights reserved...
  • Page 21: Construction Of The Concentric Tubes

    All elements of the air supply and the gas flue must have at least 25 mm of overlap when fitted together and be fastened with clamps or stainless steel Parker screws so they do not slide apart. © Well Straler all rights reserved...
  • Page 22: Directions For The Discharge Of Flue Gases

    5.7 Directions for the discharge of flue gases © Well Straler all rights reserved...
  • Page 23: Overview Of Concentric Tubes

    Roof/chimney terminal 06014 06036 06055 Lead slate 06031 Flat roof flashing 06033 06035 The technical drawings of all concentric parts can be found on www.wellstraleronline.be simply by inputting the reference number in the search field. © Well Straler all rights reserved...
  • Page 24: First Use

    " will appear on the remote control to confirm that the synchronisation has been performed (see photo below). At the end of this synchronisation, the current status of the gas fireplace is displayed on the remote control. Remote control Receiver © Well Straler all rights reserved...
  • Page 25: Location Of The Remote Control

    7.3 Specify Fahrenheit or Celsius To switch between °C and °F, press the buttons simultaneously. When you choose °F, a 12-hour clock (AM/PM) is shown. When you choose °C, a 24-hour clock is displayed. © Well Straler all rights reserved...
  • Page 26: Set Day And Time

    The gas from the burner will begin to flow as soon as the pilot flame is lit. The remote control automatically switches to manual mode after the main burner is ignited. (See 7.16 for two button ignition) © Well Straler all rights reserved...
  • Page 27: Set Flame Height

    For the low setting double-click on the button. LO is displayed. The flame is increased at first and then goes to the low setting. 7.6.3 Set high fire For the high setting double-click on the button. HI is displayed. © Well Straler all rights reserved...
  • Page 28: Shutting Off The Appliance

    After the countdown time expires, the appliance is turned off. The timer only works in the Manual, Thermostatic and Eco modes. The maximum countdown time is 9 hours and 50 minutes. © Well Straler all rights reserved...
  • Page 29: Operating Modes

    If the room temperature is higher than the temperature set, the flame stays low for a longer period. A cycle takes about 20 minutes. © Well Straler all rights reserved...
  • Page 30: Thermostatic Mode

    Eco mode. Setting the temperature: 1. Press and hold the button until appears. The temperature will blink. 2. To adjust the temperature, press the button. 3. To confirm, press the button or wait. © Well Straler all rights reserved...
  • Page 31: Program Mode

    Program mode. Morning Evening On hour Off hour On hour Off hour Monday (1) Tuesday (2) Wednesday (3) Thursday (4) Friday (5) Saturday (SA) Sunday (SU) © Well Straler all rights reserved...
  • Page 32 8. To set the hour, press the button. 9. Press the button to confirm. , 1, ON appear; ALL appears briefly and the minutes will blink. 10. To set the minutes, press the button. 11. Press the button to confirm. © Well Straler all rights reserved...
  • Page 33: Eco Mode "Eco Wave

    Day timer: You can set individual power-on and off times for one weekday, for several weekdays, or for all weekdays. Wait to complete the setting. 7.11 Eco mode "Eco Wave” Activate: Press the button to select Eco mode. will be displayed. Deactivate: Press the button. will disappear. © Well Straler all rights reserved...
  • Page 34: Operation Via An External Source

    If Thermostatic, Program or Eco mode is enabled, the corresponding icon is displayed and “APP” is shown on the remote control. The modes can be operated in accordance with the descriptions in the user manual of the MyFire Wi-Fi Box. © Well Straler all rights reserved...
  • Page 35: Automatic Functional Reduction

    10 sec. immediately after installing batteries. ON is displayed and 1 or 2 (One or Two Button Ignition) is flashing. When change is complete 1 changes to 2 or vice versa. © Well Straler all rights reserved...
  • Page 36: Annual Maintenance

    The speed of contamination by this additive depends on the humidity and the stack effect ◼ Replace a broken or cracked window. Use only original Well Straler parts. Always check the gastightness after repairs or maintenance. © Well Straler all rights reserved...
  • Page 37: Removing The Housing

    Lift the cover of the housing up Slide the cover towards you. above the discharge sleeve. Remove the 2 sides of the housing. Unscrew the 2 screws and slide the bottom of the These are attached using magnets. housing forwards. © Well Straler all rights reserved...
  • Page 38: Removing The Window And The Rear Wall

    Unscrew the screws at the bottom halfway. Remove the top securing strip. Fully unscrew the ones at the top. Remove the front window. To remove the rear wall, first raise it 5 mm. Use a suction cup if necessary. © Well Straler all rights reserved...
  • Page 39: Altering The Position Of The Flue Gas Outlet

    Remove the hatch by unscrewing the 7 screws. slide this from behind out of the groove. Remove the supply and outlet components and replace these with the closed parts on the rear of the appliance. Pay attention to the seals. © Well Straler all rights reserved...
  • Page 40: Log Set Arrangement

    Keep the pilot flame clear and avoid fine dust on the burner. The quantity included should be strictly adhered to. First mix the grey and black woodchips in the cardboard box; this will prevent dust from ending up on the burner. © Well Straler all rights reserved...
  • Page 41: Appliance Set To Run On Natural Gas

    12.1 Appliance set to run on natural gas 12.2 Appliance set to run on propane/butane © Well Straler all rights reserved...
  • Page 42: Troubleshooting

    Vent the gas pipeline. gas present). The pilot flame is contaminated. Clean the pilot burner with compressed air. There is a draught on the pilot Check the seals and shield the pilot flame. flame. © Well Straler all rights reserved...
  • Page 43 Adjust the burner pressure until correct. The injector is contaminated. Clean the injector. The wrong type of gas is being Check the gas type (red lacquer = used. natural gas; green lacquer = propane). © Well Straler all rights reserved...
  • Page 44 Check the installation of the not installed according to the concentric tubing system and adjust instructions. it according to the requirements. There is a leak in the concentric Check the concentric tubing system. tubing system. © Well Straler all rights reserved...
  • Page 45 Seal the window properly. housing sealed. is melted. The seal between the window Check or replace the seal. and the combustion chamber is damaged. There is no ventilation beneath Provide ventilation beneath the the appliance. appliance. © Well Straler all rights reserved...
  • Page 46 27. The burner The burner decoration is not well Rearrange the burner decoration. makes a popping distributed. noise on low fire. The low fire is set too low. Adjust the low fire to be higher. © Well Straler all rights reserved...
  • Page 47: Error Codes

    4 secs. • Intermittent response receiver and remote control • No power at receiver (batteries • No electronic control of low) flame • Short communication range (mains adapter faulty, remote not communicating with receiver) © Well Straler all rights reserved...
  • Page 48: Warranty

    Any complaints will be processed solely through the supplier. The appliance must be checked for faults or damage when the packaging is opened. In the event of damage, the appliance may not be installed. Well Straler is not liable for any extra costs if a damaged appliance is installed anyway.

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