QNAP QHora-301W User Manual
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QHora-301W
User Guide
Document Version: 1
23/11/2020

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Summary of Contents for QNAP QHora-301W

  • Page 1 QHora-301W User Guide Document Version: 1 23/11/2020...
  • Page 2: Table Of Contents

    4. QuRouter About QuRouter............................15 System Requirements..........................15 Getting Started............................15 Configuring QuRouter..........................16 Enabling the Full Wireless Functionality in QuRouter................17 Binding the Router with QNAP ID......................18 Unbinding the Router from QNAP ID......................18 5. QuRouter Navigation Task Bar..............................20 Dashboard..............................21 6. System Configuration System................................22...
  • Page 3 Adding a Device to a Parental Control Role................... 57 Deleting a Device from a Parental Control Role..................57 9. Support and Other Resources Support and Other Resources........................58 10. Glossary myQNAPcloud............................59 QNAP ID..............................59 Qfinder Pro..............................59 QuRouter..............................59 QuWAN...............................59 QuWAN Orchestrator..........................59 11. Notices Limited Warranty............................60...
  • Page 4: Preface

    QHora-301W User Guide 1. Preface About This Guide This guide provides information on the QNAP QHora-301W router and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and network administrators. This guide assumes that the user has a basic understanding of network, storage, and backup concepts.
  • Page 5: Product Overview

    This chapter provides basic information about the QNAP device. About the QHora-301W The QHora-301W is QNAP's first 802.11ax-enabled router that comes with dual 10 GbE ports. The router features built-in SD-WAN technology to support VPN deployment. The QHora-301W features eight internal 5dBi antennas, four 1 GbE ports, and supports wireless transfer speeds up to 3600 Mbps.
  • Page 6: Software Specifications

    • Protocol-based firewall (TCP, UDP, ICMP, TCP+UDP) • IP address-based firewall rule configuration • Network Address Management (NAT) and port forwarding • Remote access support using L2TP, OpenVPN, and QBelt (QNAP proprietary VPN) protocols • Client IP pool management • VPN client management •...
  • Page 7: Wireless Specifications

    System Settings • Backup and restore • Restart, reset • Manage audio alerts • Local account and QNAP ID management • USB settings: USB device user management, USB usage overview, FTP server management QuWAN Configure organization, region, site, device name, and device role...
  • Page 8: Package Contents

    QHora-301W User Guide Specification Description Wireless Network Management • Supports IEEE 802.11ax • Supports MU-MIMO technology • Supports band steering for dual-band (2.4 GHz and 5 GHz band) access points • Transmission power (high, middle, and low) • 20/40/80/160 MHz bandwidth •...
  • Page 9: Front Panel

    QHora-301W User Guide Front Panel Component Component Power LED Gigabit Ethernet activity LEDs 10 Gigabit Ethernet Activity LEDs Router status Wireless LED LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host.
  • Page 10: Rear Panel

    QHora-301W User Guide Status Description 1 Gigabit Ethernet activity Green A network connection has been established. Orange WAN connection has been established. 10 Gigabit Ethernet (RJ45) activity Green A network connection has been established. Orange WAN connection has been established.
  • Page 11: Safety Information

    Press and hold the button for 3 The router resets and all default seconds. settings are restored. The router is unbound from QNAP Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.
  • Page 12: Installation And Access

    Internet. 5. Check if the WAN interface LED is orange and LAN interface LED is green. For details, see LEDs. 6. Log on to QuRouter with the local account credentials or QNAP ID. For details, see Binding QHora with QNAP Connecting the Router to the Internet 1.
  • Page 13 Connect the Ethernet cable to a Gigabit Ethernet port on the computer. 4. Verify that the router is recognized by the computer. a. Open Qfinder Pro on the host computer. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. Installation and Access...
  • Page 14: Router Access

    Locate the router on the list. 5. Open a web browser. 6. Enter https://192.168.100.1 to access the QuRouter web interface. 7. Follow the installation guide to configure the initial settings of QHora-301W. Router Access Method Description Requirements Web browser You can access the router using •...
  • Page 15: Accessing The Router Using Qfinder Pro

    The QuRouter dashboard page appears. Accessing the Router Using Qfinder Pro Qfinder Pro is a desktop utility that enables you locate and access QNAP devices on a specific network. The utility supports Windows, macOS, Linux, and Chrome OS. 1. Install Qfinder Pro on a computer that is connected to the same network as the router.
  • Page 16: Qurouter

    QHora-301W User Guide 4. QuRouter About QuRouter QuRouter is a centralized management tool for your QNAP router. With its intuitive interface, QuRouter makes it easy to set-up, secure, and configure the features of your router. System Requirements Category Detail Hardware...
  • Page 17: Configuring Qurouter

    QHora-301W User Guide • Enabling QBelt VPN Server • Enabling L2TP VPN Server • Enabling OpenVPN VPN Server Configuring QuRouter This sections explains how to configure the router using the web management interface during the initial setup process. 1. Open a web browser.
  • Page 18: Enabling The Full Wireless Functionality In Qurouter

    The Wireless Regulatory Domain Settings page appears. Note QNAP regulates the wireless domain settings based on the geoIP address of the router. During the initial configuration process you must select the current location of the device and a comparison is made between the selected location and the geoIP address of the device. This ensures that the device meets the wireless regulatory domain specifications and the router can access the wireless features without any limitations.
  • Page 19: Binding The Router With Qnap Id

    QuRouter enables all the wireless functions of the router. Binding the Router with QNAP ID 1. Go to QuRouter. 2. Log in with your QNAP ID and password. Note To create a new QNAP account, click Create Account. 3. Click Login.
  • Page 20 QHora-301W User Guide 3. Click OK. Note The router is unbound from the QNAP ID and you are logged out of QuRouter. QuRouter...
  • Page 21: Qurouter Navigation

    QHora-301W User Guide 5. QuRouter Navigation Task Bar Element User Action [USER_NAME] Logout: Logs the user out of the current session More Click the button to view the following menu items: • Language: Opens a list of supported languages and allows you to change the language of the operating system •...
  • Page 22: Dashboard

    QHora-301W User Guide Dashboard Section Displayed Information User Action Overview • Uptime (number of days, hours, minutes and seconds) • CPU temperature • Firmware information Device Connection Status • Internet status • Device status • Number of connected clients WAN Overview •...
  • Page 23: System Configuration

    QHora-301W User Guide 6. System Configuration System Configuring Router Operation Modes This sections controls the router operation modes and provides access to the following modes: • Wireless Router • Access Point (AP) 1. Go to System > Operation Mode .
  • Page 24: Configuring Access Point (Ap) Mode

    The following settings are changed when the router is switched to AP mode. • The router is unbound from QNAP ID. • The router is removed from the QNAP organization and QuWAN. You must reconfigure the QuWAN settings when you enable router mode.
  • Page 25: Event Logs

    QHora-301W User Guide Note QuRouter displays only information related to access point settings such as network, wireless, firmware, and system settings. Event Logs This screen displays a record of events related to QuRouter. Common events include enabling or disabling network services, configuring account and system settings, and configuring security settings.
  • Page 26: System Settings

    QHora-301W User Guide System Settings Configuring Device Name Settings 1. Go to System > System Settings > Device Name Settings . Click The Edit Device Name window appears. 3. Specify device name that consists of 3 to 15 characters from any of the following group: Valid characters: A–Z, a–z, 0–9...
  • Page 27 A confirmation message appears. 3. Click I agree. 4. Click OK. QuRouter resets the device to default settings and the router is unbound from QNAP ID. Backing Up System Settings 1. Go to System > Restart / Reset . 2. Click Backup.
  • Page 28 QHora-301W User Guide If the selected backup file contains user or user group information that already exists on the device, the system will overwrite the existing information. 1. Go to System > Restart / Reset . 2. Under Restore, click Browse.
  • Page 29: Usb Settings

    QHora-301W User Guide 3. Configure the local account settings. Description User Action Username Specify a username that contains 5 to 32 characters from any of the following groups: Valid characters: A–Z, a–z, 0–9 Current Password Enter the current password of the local account.
  • Page 30 QHora-301W User Guide Setting User Action Concurrent Connections Specify a number between 1 and 9. Note QuRouter allows up to 9 concurrent connections. File Name Encoding Select from the following options: • utf-8 • big5 5. Click Save. QuRouter saves the FTP settings.
  • Page 31: Firmware

    4. Click OK. QuRouter deletes the FTP user. Firmware QNAP recommends keeping your router firmware up to date. This ensures that your router can benefit from new features, enhancements, and bug fixes. Checking for Live Updates 1. Go to Firmware.
  • Page 32 QHora-301W User Guide b. Read the release notes and confirm the following: • The device model matches the firmware version. • Updating the firmware is necessary. c. Ensure that the product model and firmware are correct. d. Download the firmware package.
  • Page 33: Network Settings

    QHora-301W User Guide 7. Network Settings Network Configuring Port Definitions 1. Go to Network > Port Definition . 2. Select the WAN port configuration from the following options based on your network requirements. Setting Description WAN 1 GbE port 1...
  • Page 34: Configuring Local Area Network (Lan) Access And Trunk Modes

    QHora-301W User Guide Setting Description Static IP Manually assign a static IP address. You must specify the following information: • Fixed IP Address • Subnet Mask • Default Gateway • DNS Server PPPoE Select this option to specify a username and password for Point-to- Point Protocol over Ethernet (PPPoE).
  • Page 35 QHora-301W User Guide The VLAN screen displays information about existing VLANs and provides access to VLAN configuration options. Adding a VLAN 1. Open QuRouter. 2. Go to Network > VLAN . 3. Click Add VLAN. The Add VLAN window opens.
  • Page 36: Routing Table

    QHora-301W User Guide Click The VLAN Configuration window opens. 5. Edit the VLAN settings. 6. Click Apply. QuRouter updates the VLAN. Deleting a VLAN 1. Open QuRouter. 2. Go to Network > VLAN . 3. Identify the VLAN. Click Note You cannot delete the VLAN if it being utilized by a WAN or LAN port.
  • Page 37: Static Route

    QHora-301W User Guide Static Route This section controls the creation of static routes. Under normal circumstances, QuRouter automatically obtains routing information after it has been configured for Internet access. Static routes are only required in special circumstances, such as having multiple IP subnets located on your network.
  • Page 38: Wireless/Virtual Access Points

    QHora-301W User Guide 4. Click Apply. QuRouter creates the static route. Configuring a Static Route 1. Go to Network > Routing > Static Route . 2. Identify a route. Click The Edit Static Route window appears. 4. Configure the static route settings.
  • Page 39 QHora-301W User Guide Configuring VAP Settings 1. Go to Wireless/Virtual Access Point > Wireless . 2. Identify a VAP group you want to configure. 3. Optional: Enable Smart Connect if you want the VAP group to operate using both 2.4 GHz and 5 GHz wireless bands.
  • Page 40 QHora-301W User Guide Setting User Action SSID Select one of the following security authentication methods: • WPA2-PSK • WPA-PSK+WPA2-PSK • WPA-Enterprise • WPA2-Enterprise Note Enter a Remote Authentication Dial-In User Service (RADIUS) server IP address and server port number if the security authentication method is set to WPA-Enterprise or WPA2-Enterprise.
  • Page 41: Configuring The Guest Wireless Network

    QHora-301W User Guide Setting User Action Transmission Power Select one of the MU-MIMO transmission powers: • High • Medium • Low Bandwidth Specify one of the following frequencies: • 20 MHz • 20/40 MHz • 20/40/80 MHz • 20/40/80/160 MHz...
  • Page 42: Wi-Fi Protected Setup (Wps)

    QHora-301W User Guide Setting User Action Security Select one of the following security authentication methods: • WPA2-PSK • WPA-PSK+WPA2-PSK • WPA-Enterprise • WPA2-Enterprise Note Enter a Remote Authentication Dial-In User Service (RADIUS) server IP address and server port number if the security authentication method is set to WPA-Enterprise or WPA2-Enterprise.
  • Page 43: Clients

    QHora-301W User Guide Configuring Wi-Fi Protected Setup (WPS) 1. Go to Wireless/ Virtual Access Point > WPS . Click The WPS function is enabled. 3. Configure the WPS settings. Option Description WPS SSID Select the SSID from the drop-down menu.
  • Page 44 QHora-301W User Guide Adding a Device to Blocked List 1. Go to Clients > Blocked List . 2. Click Block Client. The Add Device to Blocked List window appears. 3. Configure the blocked list settings. Setting User Action Description Specify the device description.
  • Page 45: Sd-Wan

    2. Log in with your QNAP ID and password. Note If you are logging in with your QNAP ID for the first time, you are prompted to enter the local account credentials as part of the 2-step verification process. 3. Go to QuWAN.
  • Page 46: Accessing Quwan Orchestrator

    • Update by GPS coordinates 5. Click Join Organization and QuWAN. Important • The router is unbound from the QNAP ID once it is part of the QuWAN topology. • The router can support a maximum of 30 VPN tunnels. A confirmation message appears.
  • Page 47 QHora-301W User Guide Setting Description Client IP pool Specify a range of IP addresses available to connected VPN clients. Important By default, this server reserves the use of IP addresses from 10.6.0.0/24. If another connection is configured to use this range, an IP conflict error will occur.
  • Page 48 QHora-301W User Guide Setting Description Client IP pool Specify a range of IP addresses available to connected VPN clients. Important By default, this server reserves the use of IP addresses from 10.6.0.0/24. If another connection is configured to use this range, an IP conflict error will occur.
  • Page 49: Adding A Vpn Client

    QHora-301W User Guide Setting Description Client IP pool Specify a range of IP addresses available to connected VPN clients. Important By default, this server reserves the use of IP addresses from 10.6.0.0/24. If another connection is configured to use this range, an IP conflict error will occur.
  • Page 50 QHora-301W User Guide Network Settings...
  • Page 51: Security Security

    QHora-301W User Guide 8. Security Security Firewall Firewall rules allow you to control information flow in individual packets and configure permissions according to a defined criterion. From here you can enable the firewall and manage individual firewall rules. Adding a Firewall Rule 1.
  • Page 52 QHora-301W User Guide Setting User Action Source Specify the connection source for this rule. • Selecting Any applies this rule to all connections. • Selecting Define allows you to apply the rule to connections from an interface, a single IP, a specific subnet, or every IP within a specific range.
  • Page 53: Network Address Translation (Nat)

    QHora-301W User Guide Click A confirmation message appears. 4. Click Apply. QuRouter deletes the firewall rule. Network Address Translation (NAT) NAT allows private networks that use unregistered IP addresses to connect to the Internet. NAT translates the private IP addresses in the internal network into public IP address before forwarding the packets onto another network.
  • Page 54 QHora-301W User Guide Port Forwarding This sections allows you to configure port forwarding rules that can be used to direct incoming and outgoing traffic on your router to a device connected on your network. Security...
  • Page 55 QHora-301W User Guide Adding a Port Forwarding Rule 1. Go to NAT/Firewall > NAT > Port Forwarding . 2. Click Add Rule. The Add Rule window appears. 3. Configure the rule settings. Setting User Action Protocol Select from the following options: •...
  • Page 56: Parental Controls

    QHora-301W User Guide Click The Edit Rule window appears. 4. Modify the port forwarding rule settings. For details, see Adding a Port Forwarding Rule. 5. Click Apply. QuRouter updates the port forwarding rule. Deleting a Port Forwarding Rule 1. Go to NAT/Firewall > NAT > Port Forwarding .
  • Page 57: Adding A Parental Control Role

    QHora-301W User Guide Adding a Parental Control Role 1. Go to Parental Controls. 2. Click Add Role. The Add Role window appears. 3. Configure the role settings. Setting User Action Role Name Specify a name for the parental control role.
  • Page 58: Deleting A Parental Control Role

    QHora-301W User Guide Deleting a Parental Control Role 1. Go to Parental Controls. 2. Identify a role. Click A confirmation message appears. 4. Click Apply. QuRouter deletes the role. Adding a Device to a Parental Control Role 1. Go to Parental Controls.
  • Page 59: Support And Other Resources

    QHora-301W User Guide 9. Support and Other Resources Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com Support and Other Resources...
  • Page 60: Glossary

    User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP devices in your local area network QuRouter The QNAP web management interface that allows you to view and configure QNAP routers...
  • Page 61: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 62: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 63: Eu Rohs Statement

    QHora-301W User Guide EU RoHS statement This equipment complies with the European Union RoHS Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment. The directive applies to the use of lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB), and polybrominated diphenyl ethers (PBDE) in electrical and electronic equipment.

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