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Dolby Conference Phone
Configuration Guide for iMeet
Version 4.1
5 October 2018

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Summary of Contents for Dolby Laboratories iMeet

  • Page 1 Dolby Conference Phone Configuration Guide for iMeet Version 4.1 5 October 2018...
  • Page 2 Dolby Laboratories, Inc. 1275 Market Street San Francisco, CA 94103-1410 USA Telephone 415-558-0200 Fax 415-645-4000 http://www.dolby.com Trademarks Dolby and the double-D symbol are registered trademarks of Dolby Laboratories The following are trademarks of Dolby Laboratories: ™ ® Dialogue Intelligence Dolby Theatre ®...
  • Page 3: Table Of Contents

    Known issue with v3.0.0 and 3.0.1 firmware..........24 Utility functions.....................25 4 Troubleshooting..................26 Error messages....................26 Viewing information about the iMeet conferencing app......27 Support contacts..................28 Manually overriding DHCP assigned DNS settings........28 Glossary......................30 Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 4: Introduction

    • Solution architecture 1.1 About this guide This document provides instructions for configuring to work with iMeet. Use this document to guide you through the deployment process and ensure a successful and timely deployment at your site. Before you begin deployment, make sure that you have copies of the related documentation.
  • Page 5: Documentation Feedback

    Components A deployment of the Dolby Conference Phone for iMeet utilizes a number of components. Understanding what they are and how they interact with each other can make the deployment processes easier, and may help you with troubleshooting later.
  • Page 6 Internet server. The Dolby Conference Phone supports the HTTP proxy server, which can be either statically configured or dynamically configured through a proxy automatic configuration (PAC) file. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 7 Introduction Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 8: Provisioning Phones

    DNS SRV record. This simplifies the deployment of the phone and minimizes configuration errors. To take advantage of this feature, you must plan ahead. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 9: Tls Configuration

    The iMeet conferencing app provides a customized interface for iMeet. Configuring the conferencing app is the final step of the deployment process. Once finished, you and your end users are ready to host and join iMeet meetings from the phone. Related information...
  • Page 10: Configuration Procedures

    2. Select Manual setup, and follow the screen prompts if automatic discovery is not available on the customer network. 2.2 Configuring 802.1X If your network requires 802.1X during the network setup portion of the setup wizard, you must complete 802.1X setup. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 11: Opening The Phone Web Interface

    2.3 Opening the phone web interface Enter the phone IP address in your web browser to open the phone web interface. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 12: Configuring The Operational Mode

    You can configure the Dolby Conference Phone for either Conferencing mode or Dual mode. About this task Conferencing mode Use if you plan on using your phone with the iMeet only. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 13: Configuring Network Time Protocol (Ntp)

    Configuration procedures Dual mode Use if you want to integrate IP private branch exchange (PBX) with the iMeet. Configuration parameter description Configuration parameter name Features.OperationMode Selects the operational mode Procedure 1. Go to Settings > Features in the phone web interface.
  • Page 14: Proxy Configuration

    In many cases, networks require clients to go through a proxy server to communicate with Internet services. The phone supports the HTTP proxy in these scenarios: Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 15: Specifying A Proxy Configuration With A Pac Url

    Optional: In the Proxy Server Login Password field, type a proxy authentication password. • Use the Dolby Conferencing Console: a) From the Dolby Conferencing Console, select a device, and then click the Edit device configuration button. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 16: Specifying A Conferencing App-Specific Proxy Server

    After configured, the phone goes through the specified proxy server to download the conferencing app. All network communications initiated from the conferencing app go through this proxy server. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 17: Voice Vlan Settings

    If you are using Dual Mode, you must use the voice VLAN and allow Internet access from the voice VLAN. For a complete description of this functionality, including additional VLAN options, see the Dolby Conference Phone Administrator's Guide . Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 18: Configuring The Firewall

    To ensure that real-time packet traffic can be initiated with the backend server enabled for iMeet deployment guide (created and provided by PGi) for information Dolby Voice, see the about which firewall ports and outbound destination address (ranges) need to be opened.
  • Page 19: Setting Phones To Personal Mode

    Configuration procedures 2.10 Setting phones to personal mode End users can host iMeet meetings from the Dolby Conference Phone in conference rooms that are shared by many different people, or from a personal office. About this task As the administrator, you choose the mode of phones. Set the mode for the phone based on where the phone is physically located and who will use it.
  • Page 20: Reserved Configuration Parameters

    Configuration procedures b) Switch Set phone for personal use to On. 2.11 Reserved configuration parameters Certain configuration parameters are utilized by the iMeet app and should not be included in any provisioning server configuration. Do not use these configuration parameters: •...
  • Page 21: Configuring Imeet

    • Utility functions 3.1 Setting iMeet configuration parameters The phone does not connect to iMeet by default. You must configure the phone to automatically connect to iMeet. About this task We recommend that you use Dolby Conferencing Console to manage your devices, but the information in this topic applies when using a provisioning server or the phone web interface.
  • Page 22 3. In the Dvms.Service.Name field, type iMeet. From the phone web interface: 1. Navigate to Settings > Dolby Voice Conferencing Service > Service. 2. In the Name field, type iMeet. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 23 Custom. From the phone web interface: 1. Navigate to Settings > Dolby Voice Conferencing Service > Service. 2. In the Service provider drop-down list, select Custom. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 24: Known Issue With V3.0.0 And 3.0.1 Firmware

    There is a known firmware issue in version 3.0.0 and 3.0.1 of the Dolby Conference Phone that causes iMeet meetings to fail to start. In this situation, after the phone reboots, the first iMeet calls fails. A Connecting to User's meeting message displays, the LED halo turns blue, and then a time-out error displays saying the call cannot be completed.
  • Page 25: Utility Functions

    Server. 2. In the SIP Domain Name field, enter any domain name. 3.3 Utility functions The iMeet app uses certain configuration parameters for local storage on the Dolby Conference Phone. As explained in Reserved configuration parameters on page 20, you should never provision these configuration parameters.
  • Page 26: Troubleshooting

    Try again. conference service timed out. If the problem persists, there is likely a problem with the networking setup or conditions. Cannot join meeting Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 27: Viewing Information About The Imeet Conferencing App

    4.2 Viewing information about the iMeet conferencing You can view information about the iMeet conferencing app, such as the version number of the conferencing app or the loading status. Dolby Conference Phone version 4.1 Configuration Guide for iMeet...
  • Page 28: Support Contacts

    (if included with your account). • View video tutorials. • Get the latest User Guides and Release Notes. You can also send an email directly to iMeet Care: North America: care@imeet.com EMEA: emeacare@imeet.com Asia Pacific: apcare@imeet.com Japan: jpcare@imeet.com 4.4 Manually overriding DHCP assigned DNS settings If you want to use another set of DNS settings, or if you do not have a valid DNS configuration, you can manually override the DHCP-assigned DNS settings.
  • Page 29 Troubleshooting 4. Enable Manual DNS. 5. Modify the Domain name, the DNS server 1, and the DNS server 2 as required, and tap ✔. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 30: Glossary

    A Microsoft security protocol that provides authentication, integrity, and confidentiality to users. NTLMv2 is part of Windows NT LAN Manager, which is a suite of security protocols. Network Time Protocol. A network protocol for clock synchronization on computers. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...
  • Page 31 (or proxy server) location in a network to retrieve stored web pages more quickly by than leaving the network to request the web page from the site of the originating web server. Dolby Conference Phone version 4.1 Configuration Guide for iMeet 5 October 2018...

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