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ivc US Care & Maintenance Manual

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General Commercial
Limited Warranty
LAMINATE

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Summary of Contents for ivc US

  • Page 1 General Commercial Limited Warranty LAMINATE...
  • Page 2 IVC US Commercial Laminate Limited Warranty Commercial Laminate Flooring Collections & Warranty Chart Warranties Defined • Manufacturing Defects • Click Connection Integrity • Household Stain Resistant • Fade Resistant • Wear Resistant General Laminate Commercial Limited Warranty Conditions & Owner Obligations IVC Warranty Details Installation Guidelines - Laminate PressXpress &...
  • Page 3 IVC US Laminate Commerical Collections IVC US Laminate Commercial Collections: • 8 mm products • 12 mm products IVC US Laminate Commercial Warranty Chart: WARRANTIES Click Manufacturing Household Moisture Wear Connerction Defects Stain Resistant Resistant Resistance Integrity Warranty Warranty Warranty...
  • Page 4 IVC US Details & Definitions of Commercial Warranties Warranties as defined below ensure that your IVC US floor will perform properly for the stated warranty period when installed in accordance with IVC US Commercial Installation Guide - Laminate PressXpress &...

  • Page 5: Recommended Application

    Know which warranties apply to your particular Laminate flooring. Keep proof of your purchase in the form of a bill, invoice or statement from your IVC retailer that shows the date and price you paid for the Laminate flooring (including labor).
  • Page 6 Inspect flooring material prior to installation for any imperfections or manufacturing related defects. IVC US floorings receive extensive testing and visual examination in an attempt to assure your shipped floor is always first quality. It is the responsibility of the installer/end user to confirm the received material is free of any obvious visible conditions that may be detrimental to the appearance and/or performance of the product.

  • Page 7: What Is Not Covered By This Warranty

    IVC US does not warrant installer workmanship. IVC US will not pay for labor costs to repair or replace material with visible conditions that were apparent before installation. Improper maintenance which results in loss of gloss or buildup of a dulling film. This includes damage caused by steam mops.
  • Page 8 If your IVC US floor fails to perform as stated in the applicable IVC US General Laminate Light Commercial Limited Warranty, IVC US will determine whether it will assist in the repair of the defective area or supply new IVC US material of the same color, design or grade if available.
  • Page 9 IVC US Laminate Commercial Warranty Details IVC US Laminate Commercial Limited Warranty Proration The following prorated schedule applies to material value for all IVC US Commercial warranty flooring: Labor Reimbursement Proration (Reasonable Labor Costs) 4th Year up to 50% 1st Year up to 100%...
  • Page 10 Acceptable Underlayments IVC US’s Laminate products are a floating floor system and can be installed directly over virtually any hard surface. Soft surfaces (such as wall-to wall carpet) must first be completely removed. We do not recommend installing over another floating floor system.
  • Page 11 Inspection of flooring material prior to installation is required. Any defects should be immediately reported to the retail store from which the flooring was purchased before installation. IVC US will not be responsible for labor costs to repair or replace material with defects that were apparent before or noticed at the end of an installation.
  • Page 12 Remove existing trim (baseboard, Floating Floors Mix planks from di erent cartons IVC US Commercial Installation Guide – quater-rounds, etc.) Expansion gaps along No glue/adhesive, no nail down, the perimeter and xed objects: no screw down Laminate PXP & DXP...
  • Page 13 IVC US Commercial Installation Guide – Laminate PXP & DXP Installation Installation Option A: Starting in the corner of a room option option option option 10 inch option 25 cm x inch x mm x inch = 3/8 inch x mm = 8 mm...
  • Page 14 IVC US Commercial Installation Guide – Laminate PXP & DXP Installation Installation Option B: Starting from the doorway. PLEASE Remember to follow your click system’s click guidelines when installing from the doorway option option option option option Installation Option B: Starting from the...

  • Page 15: Preventative Measures

    Commercial Your IVC US Laminate flooring will provide years of carefree use. You will find that it is not only beautiful, but durable. It is also easy to clean and maintain! It only takes a few simple care and maintenance steps to keep your IVC floor looking beautiful for years to come.
  • Page 16 Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for IVC US Laminate flooring. Always rinse the affected area with clean water after treatment. Rubber marks, scrapes or scuffs from shoe heels, dirt from the street, pencil or crayon marks: Use a dust cloth.

  • Page 17: How To File A Claim

    If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with IVC US and help you answer any questions you may have.

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