Customer Service - Bosch KUR Series User Manual

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Fault
Floor of the refrigerator
compartment is wet.
The temperature in the
refrigerator compartment is
too cold.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance has no
refrigeration capacity.

Customer service

Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on
the rating plate. Fig. -
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
24
Possible cause
The condensation channels
or drainage hole are blocked.
Temperature controller has
been set too high.
Appliance opened
frequently.
The ventilation openings
have been covered.
The temperature controller is
in position "0".
Power failure.
■
The fuse has been
■
switched off.
The mains plug has not
■
been inserted properly.
Remedial action
Clean the condensation channels and the
drainage hole. See chapter Cleaning the
appliance. Fig. *
Set temperature controller lower.
Do not open the appliance unnecessarily.
Remove obstacles.
Turn the temperature controller from position
"0". Fig. "/A
Check whether the power is on, check
the fuses.
Repair order and advice on
faults
Contact information for all countries can
be found on the enclosed customer
service list.
GB 0844 892 8979
IE 01450 2655
US 800 944 2904
Calls from a BT
landline will be
charged at up to
3 pence per minute. A
call set-up fee of up to
6 pence may apply.
0.03 € per minute at
peak. Off peak
0.0088 € per minute.
toll-free