A1 Alpha 20+ User Manual
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A1 Alpha 20+ User Manual

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  • Page 1 Alpha 20+ User Manual...
  • Page 2 LEGAL INFORMATION Thank you for choosing this A1 mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2020 Telekom Austria AG. All rights reserved.
  • Page 3 differ from the actual product. Content in this manual may differ from the actual product or software. Trademarks Android™ is a trademark of Google LLC. The Bluetooth ® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Telekom Austria AG is under license.
  • Page 4 Instructional Icons Additional information, supplementary instruction NOTE or tips for the operation of the product. Safety information that, if ignored, may cause minor CAUTION damage to the equipment or service interruption. Safety information that, if ignored, may cause serious WARNING damage to the equipment or danger to personal safety.

  • Page 5: Table Of Contents

    Contents   Exciting New Features ........ 9   Face Recognition ........9   Fingerprint Identification ......9   Camera Features ........9   Getting Started ......... 10   Getting to Know Your Phone ...... 10   Knowing the Keys ........11  ...
  • Page 6   Notification Dots ........29   Switching Apps ........30   Hiding Apps ........... 30   Organizing Apps ........31   Using Split-Screen Mode ......31   Security ............ 33   Protecting Your Phone With Screen Locks ..33   Using Your Fingerprint ......
  • Page 7   Messages ..........53   Sending a Message ......... 53   Message Options ........54   Web Browser ..........55   Opening the Browser ....... 55   Using Multiple Browser Tabs ...... 55   Changing Chrome Settings ....... 56   Camera .............
  • Page 8   Battery ..........71   Display ..........71   Sound ..........71   Features ..........71   Storage ..........72   Privacy ..........73   Location ..........73   Security ..........73   Accounts ..........75   Accessibility ........... 75  ...

  • Page 9: Exciting New Features

    Exciting New Features Face Recognition You can use your face to unlock the screen. Your phone can automatically turn on the screen and recognize your face to unlock the screen each time you raise your phone. Fingerprint Identification With the fingerprint sensor on the back of your phone, you can register up to 5 fingerprints and use them to unlock the phone or open a bound app when the screen is off or locked.

  • Page 10: Getting Started

    Getting Started Getting to Know Your Phone nano-SIM/ Proximity & light microSDXC sensor card tray Indicator light Front camera Earpiece Volume key Power key Touch screen Back cameras Flash NFC area Fingerprint sensor Headset jack Speaker Charging/ USB Type-C jack...

  • Page 11: Knowing The Keys

    Knowing the Keys Function  Press and hold to power off or Power key restart.  Press to turn off or on the screen display. Press or hold either end of the key to Volume key turn the volume up or down. NOTE: You can use virtual keys or gestures to navigate your phone.
  • Page 12 Insert the tip of the tray eject tool into the hole on the card tray. CAUTION: Never replace the included tray eject tool with sharp objects. Ensure that the tray eject tool is perpendicular to the hole. Otherwise, the phone may be damaged.

  • Page 13: Charging The Phone

    You should fully charge the battery as soon as possible. WARNING! Use only A1-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
  • Page 14 NOTE: To achieve fast charging, you can use the original charger and USB Type-C cable when charging your phone. WARNING! Do not remove the back cover. The battery is not removable. Removal may cause fire or explosion. 1. Connect the adapter to the charging jack. Do not force the connector into the jack.

  • Page 15: Powering On/Off

    Powering On/Off  Press and hold the Power key to turn on your phone.  To power off, press and hold the Power key to open the options menu, and touch > NOTE: If the screen freezes or takes too long to respond, try pressing and holding the Power key for over 10 seconds to restart the phone.

  • Page 16: Getting To Know The Home Screen

    Touch a notification twice consecutively to open the related app. NOTE: If you have set a face verification, a fingerprint, an unlock pattern, a PIN or a password for your phone (see Using Face Recognition, Using Your Fingerprint Protecting Your Phone With Screen Locks), you’ll need to use your face or fingerprint, draw the pattern, or enter the PIN/password to unlock your screen.
  • Page 17 2. Touch at the top of a home screen panel to set it as the main home screen.

  • Page 18: Personalizing

    Personalizing Selecting the Home Screen Mode You can change the home screen mode by displaying all apps on the home screen or in the app list. 1. Touch and hold an empty place on the home screen and touch Settings. 2.
  • Page 19 bar, switch off Always show navigation bar and touch on the navigation bar. To display the navigation bar again, swipe up from the bottom of the screen. To use virtual navigation:  Touch (the Home key) to return to the home screen from any application or screen.

  • Page 20: Changing The System Language

     Swipe inside from the left or right edge of your screen to go to the previous screen.  Swipe up from the bottom left or bottom right of your screen to activate the Google Assistant. Changing the System Language Open Settings and touch System >...

  • Page 21: Using Do Not Disturb Mode

     Swipe down from the status bar to open the notification panel and drag the panel downwards. Touch Ring, Vibrate, or Silent to switch the phone to vibration or silent mode or turn on the sound.  Open Settings and touch Sound > Sound mode and select Vibrate or Silent to switch to vibration or silent mode.

  • Page 22: Choosing Your Wallpaper

    Touch Restrict notifications to set notification behavior in Do Not Disturb mode. You can block sound or visuals from notifications, or customize more restrictions. Set How Long Do Not Disturb Mode Lasts Swipe down from the top of the screen with two fingers to access the Quick Settings.

  • Page 23: Changing The Theme

    NOTE: Alternatively, you can open Settings and touch Display > Themes & wallpapers > the Wallpapers tab to set the wallpaper. Changing the Theme 1. Open Settings and touch Display > Themes & wallpapers. 2. Touch the Themes tab. 3. Select the theme you like and touch APPLY. Enabling Display Optimisation The display optimisation feature can automatically adjust screen contrast, sharpness, and saturation...

  • Page 24: Using Night Light

    Using Night Light You can enable Night Light to tint the screen amber and reduce the intensity of bright colours for eye protection, or set a schedule when Night Light will be turned on. 1. Open Settings and touch Display > Night Light.

  • Page 25: Using One-Handed Mode

    Using One-Handed Mode You can enable one-handed mode to comfortably operate your phone with one hand. 1. Open Settings, touch Features > One-handed mode and turn on the switch. NOTE: The One-handed mode option is not available when gesture navigation is enabled. 2.

  • Page 26: Knowing The Basics

    Knowing the Basics Phone Status Icons The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. EDGE connected 3G connected 4G connected Vibration on Silent mode on Do Not Disturb mode on...

  • Page 27: Notification Icons

    Aeroplane mode Connected to a Wi-Fi ® network Speaker on Phone microphone off Location service active Alarm set NFC on Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see.

  • Page 28: Using Quick Settings

    Using Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone. Swipe down from the status bar and drag the notification panel downwards to open the Quick Settings panel. To turn on or off settings quickly: 1.

  • Page 29: Notification Dots

    2. From the displayed menu, touch the function you want to use in the app. NOTE: You can also touch and hold a function with the icon next to it, and drag it to a home screen panel to create a shortcut of the function. Notification Dots Some apps will display a dot when they have notifications.

  • Page 30: Switching Apps

    4. Touch the app you want to customize. 5. Touch Notifications and touch the Allow notification dot switch. NOTE: You can choose to show or hide the notification number in the dot. Just touch and hold an empty place on the home screen, touch Settings > Home screen badge app icon >...

  • Page 31: Organizing Apps

    screen and touch Unhide to show it on the home screen again. Organizing Apps When the home screen mode is set to Display Home screen only (see Selecting the Home Screen Mode), you can move or align several apps quickly on the home screen. To move several apps to another home screen panel quickly: 1.
  • Page 32 3. Swipe the rest of the cards and touch the second app you want to use. If the app is not among the cards, return to the home screen or the app list to select the app. To exit split-screen mode, drag the border separating the two apps to the top or bottom of the screen.

  • Page 33: Security

    Security Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you need to swipe up on the screen, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.
  • Page 34 NOTES:  The fingerprint feature is usable only when a screen lock (Pattern, PIN, or Complex password) is enabled. When the screen lock is reset to None or Swipe, all registered fingerprints are erased.  If you restart your phone, you need to enter the screen lock pattern, PIN or password you set to unlock the screen for the first time.

  • Page 35: Using Face Recognition

    Set Touch-Controlled and Swipe Functions 1. Open Settings and touch Security > Fingerprint. 2. You can set the following options, for which no fingerprint verification is needed. Take photo: Press the fingerprint sensor  to take a photo when the Camera app is open.
  • Page 36 4. Check or uncheck Turn on Raise to wake to improve user experience of face unlock. If this option is enabled, your phone will turn on the screen and recognize your face to unlock the screen automatically each time you raise your phone and hold it to your face.

  • Page 37: Protecting Your Phone With Screen Pinning

    your face. Delete face data: Delete your recorded  face data. Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information. Turn On Screen Pinning 1.
  • Page 38 also unlock the screen with your fingerprint or face if you have registered it on the phone.

  • Page 39: Connecting To Networks

    Connecting to Networks Connecting to Mobile Networks Manage the nano-SIM Cards When two nano-SIM cards are installed, you can turn off one of them, or choose the default card for calling and data. To turn on or off a card: 1.

  • Page 40: Connecting To Wi-Fi

    Set Access Point Names To connect to the Internet, you can use the default Access Point Names (APN). And if you want to add a new APN, please contact the service provider to get the necessary information. 1. Open Settings and touch Network & Internet >...
  • Page 41 NOTES:  Your phone automatically connects to previously used Wi-Fi networks when they are in range.  Your phone can automatically use mobile data network when the Wi-Fi signal is weak. To use this feature, touch Wi-Fi preferences below the network list in the Wi-Fi screen and switch on Auto-switch to mobile network.

  • Page 42: Connecting To Devices

    Connecting to Devices Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of a few meters. The Bluetooth devices must be paired before the communication is performed.

  • Page 43: Using Tap & Pay

    2. Slide the NFC switch to the on position. Using Tap & Pay You can use tap & pay with your phone to pay for purchases at merchants that accept contactless payments. To use tap & pay, you must turn on NFC on your phone first.

  • Page 44: Using Usb On-The-Go (Otg)

    between your phone and computer. Connect Your Phone to a Computer via 1. Connect your phone to the computer with a USB cable. 2. Open the notification panel and touch USB ( to open the Use USB for options menu. 3.

  • Page 45: Sharing Your Mobile Data Connection Through Tethering

    Sharing Your Mobile Data Connection Through Tethering You can use tethering to share your phone’s Internet connection with a computer that connects to your phone via USB cable or by Bluetooth. NOTE: You cannot transfer files between your phone and the computer when the phone is USB tethered.

  • Page 46: Phone Calls

    Phone Calls Placing Calls Place a Call by Dialing 1. From the home screen, touch 2. Touch to open the dialer and enter the phone number or the contact name with the dialpad. Touch to delete incorrect digits. NOTE: As you enter the phone number or the contact name, your phone searches for matching information in your contacts.

  • Page 47: Answering Or Rejecting Calls

    Call Your Contacts 1. From the home screen, touch > the tab to view all your contacts. 2. Touch a contact and then touch its number to make a call. Answering or Rejecting Calls Answer a Call When you receive a phone call, slide up to answer the call.

  • Page 48: Managing Multi-Party Calls

     Touch to switch to the keypad when you need to enter a code (for example, the PIN for your voicemail or bank account) during the call.  Touch to put the call on hold.  Touch to make another call separately from the first call, which is put on hold.
  • Page 49  Touch Answer & end ongoing call to answer the call. This ends the first call and answers the second call.  Slide down to reject the second call. To switch between two calls: Touch Set Up a Conference Call With this feature, you can talk to two people at the same time.

  • Page 50: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account. To see your contacts, touch Google (folder) > Contacts from the home screen. Adding a New Contact Open Contacts. Touch to add a new contact. Enter the contact name, phone numbers, email addresses, and other information.

  • Page 51: Setting A Ringtone For A Contact

    4. Touch and find the vCard file(s) on the phone storage or microSDXC card and touch one to import contacts. NOTE: Touch > Show internal storage if needed to find your vCard file(s). Export Contacts to the Phone Storage or the microSDXC Card 1.
  • Page 52 NOTES:  You can also block calls from unidentified callers by switching on Unknown in the Blocked numbers screen.  To unblock a number, touch next to the number and touch UNBLOCK.

  • Page 53: Messages

    Messages You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages. Sending a Message 1. From the home screen, touch 2. Touch Start chat. 3. Add recipients by one of the following ways. Manually enter the recipient’s number or ...

  • Page 54: Message Options

    touch > Settings > [nano-SIM card name] > Group messaging if two nano-SIM cards are installed.  You can also include email addresses as recipients for a multimedia message.  Do not add any attachment if you want to send a text message.

  • Page 55: Web Browser

    Web Browser Opening the Browser Open the Chrome app to launch the web browser. To open a web page or search the web: 1. Open Chrome. 2. Touch the address box at the top of the web page. 3. Enter the address (URL) of a web page or enter terms you want to search for.

  • Page 56: Changing Chrome Settings

    Changing Chrome Settings You can configure a number of settings to customise the way you browse the web, including several that you can use to control your privacy. To open the Chrome settings screen, touch > Settings.

  • Page 57: Camera

    Camera Capturing a Photo 1. Open the Camera app. NOTE: You can quickly open the camera or take a snapshot by pressing the Power key twice quickly. To use this feature, touch on the camera screen and touch Double tap Power key.
  • Page 58 Number Function wide-angle camera; touch and hold the zoom control (1x) and then slide left or right to zoom in or out. View pictures and videos you have taken. Capture a picture. Switch between the front and back cameras. Swipe to switch among the default PHOTO mode, BOKEH mode, NIGHT mode, PORTRAIT mode, and VIDEO mode.

  • Page 59: Recording A Video

    and hold the focal point to lock the focus and exposure. 4. Lightly touch Recording a Video You can record normal-speed video clips. The back camera also allows you to record slow motion or time lapse video. 1. Open the Camera app. 2.

  • Page 60: Using Ai Camera Mode

     To capture slow motion or time lapse videos with the back camera, touch MORE > SLOW MOTION or TIMELAPSE. Using AI Camera Mode AI camera can automatically adjust the colour and lighting settings to match the scene or subject. For example, if you are taking a picture of flowers, it will choose the best colour for flowers and the picture will be more vivid.

  • Page 61: Using Portrait Mode

    Using PORTRAIT Mode You can use PORTRAIT mode to focus on your subject with a depth effect and blur backgrounds. 1. Open the Camera app. 2. Touch PORTRAIT. 3. Aim the camera at the subject and you can make the following adjustments. Swipe the different portrait effects at the ...

  • Page 62: Using Other Camera Modes

    Drag the yellow circle to any area on the  screen where you want the camera to meter exposure so as to adjust the photo brightness. Touch and hold the circle to lock or unlock exposure. Touch the camera option icons and use the ...
  • Page 63  WATERMARK: Add a watermark you like to your photo manually. NOTE: These camera modes are only available for the back camera.

  • Page 64: Photos

    Photos Opening Photos From the home screen, touch Photos. You'll see all the photos and videos on your phone and, if you turned on “back up & sync,” anything else synced to your Google Photos library. NOTE: You can touch >...

  • Page 65: Fm Radio

    FM Radio Scanning for Channels 1. Plug in a wired headset and open the FM Radio app. 2. Touch > Scan. Your phone scans for all available channels and saves them to the channel list. NOTE: When you open the FM Radio app for the first time, it will automatically scan for channels and show the channel list.

  • Page 66: Voice Recorder

    Voice Recorder Voice Recorder enables you to record and listen to voice memos. Recording a Voice Memo 1. Open Voice Recorder. 2. Touch to select the audio format of the recording. 3. Touch to start recording. During recording, you can do the following: Touch to pause or continue the ...

  • Page 67: Trimming A Voice Memo

    Trimming a Voice Memo 1. While playing a recording, touch to open the editing screen. 2. Drag to trim the recording. You can touch to preview the trimmed recording. 3. Touch TRIM. 4. Edit the new file name and touch SAVE.

  • Page 68: Settings

    Settings The Settings app contains most of the tools for customising and configuring your phone. Network & Internet Wi-Fi Open Settings and touch Network & Internet > Wi-Fi. You can turn Wi-Fi on or off and configure your Wi-Fi connections. See Connecting to Wi-Fi.

  • Page 69: Connected Devices

    network options. See Connecting to Mobile Networks. Open Settings and touch Network & Internet > VPN to set up and connect to virtual private networks. Aeroplane Mode Open Settings and touch Network & Internet > Aeroplane mode to turn aeroplane mode on or off. All the phone’s radios that transmit voice or data are turned off when aeroplane mode is on.

  • Page 70: Notification & Status Bar

    Notification & Status Bar Open Settings and touch Notification & status bar to manage app notifications, status bar options, notifications on the lock screen, and advanced notification options. Apps App Info Open Settings and touch Apps to see recently opened apps or all apps installed on your phone and manage them.

  • Page 71: Battery

    Special App Access Open Settings and touch Apps > Special app access to set special access options of apps. Battery Open Settings and touch Battery to view the battery level, enable different battery saving modes, check what has been using the battery, or optimise apps automatically to improve battery life.

  • Page 72: Storage

    NOTE: To record the screen and save it as a video, swipe down the status bar with two fingers and touch Record screen in the Quick Settings panel, touch to mute or unmute the recording, and then touch to start recording and to pause or stop.

  • Page 73: Privacy

    Privacy Open Settings and touch Privacy to configure the privacy settings.  Permission manager: Check what apps have been allowed to access certain permissions. You can also change the app permissions. WARNING! Changing the app permissions may result in the app not working correctly or as originally intended.
  • Page 74  Google Play Protect: Google Play Protect regularly checks your apps and phone for harmful behaviour and warns you about any detected potential harm.  Find My Device: Use Find My Device to locate, lock, or wipe your lost device remotely. The lost device must be signed in to a Google account.

  • Page 75: Accounts

     SIM card lock: Lock SIM card: Activate or deactivate the  PIN lock to require the PIN before accessing the nano-SIM card. Change SIM PIN: Change the PIN used to  access the nano-SIM card. NOTE: Put all your confidential passwords in a safe place for future use.

  • Page 76: Digital Wellbeing & Parental Controls

    Digital Wellbeing & Parental Controls Open Settings and touch Digital Wellbeing & parental controls to get information about how you spend time on your phone, like how often you unlock it and how long you use each app. You can use that information to improve your digital wellbeing.
  • Page 77 Date & Time Open Settings and touch System > Date & time to set date, time, time zone, and the time format. You can also use network-provided data. Downloads Open Settings and touch System > Downloads to view and manage your downloaded files. Backup Open Settings and touch System >...
  • Page 78 NOTES:  Touch next to an account to configure its options.  When a guest user has finished using your phone, he/she can touch Remove guest in the Multiple users menu to delete all his/her data from your phone. About Phone Open Settings and touch System >...

  • Page 79: For Your Safety

    For Your Safety General Safety Don’t make or receive handheld calls while driving. Never text while driving. Keep your phone at least 5 mm away from your body while making calls. Small parts may cause choking. Your phone can produce a loud sound. Avoid contact with anything magnetic.

  • Page 80: Radio Frequency (Rf) Energy

    To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your phone near your ear while the loudspeaker is in use. Avoid extreme temperatures. Avoid contact with liquids. Keep your phone dry. Do not attempt to disassemble your phone.
  • Page 81 organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg and the highest SAR value for this device when tested at the head was 0.401 W/kg*, and when tested at the body was 1.18 W/kg* with 5 mm distance.

  • Page 82: Distractions

    Limiting Exposure to Radio Frequency (RF) Fields For individuals concerned about limiting their exposure to RF fields, the World Health Organisation (WHO) provides the following advice: Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using...

  • Page 83: Product Handling

    Product Handling General Statement on Handling and You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
  • Page 84 Do not carry your phone in your back pocket as it could break when you sit down. Battery Safety  Using A1-unapproved or incompatible battery, charger or power adapter may damage your device, shorten its lifespan or cause a fire, explosion or other hazards.
  • Page 85  If the battery damages or shows signs of swelling or leakage, please stop use immediately and contact A1 or an A1-authorized service provider for replacement. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it.
  • Page 86 Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Airbags Do not place a phone in the area over an airbag or in the airbag deployment area, as an airbag inflates with great force and serious injury could result.

  • Page 87: Electrical Safety

    Emergency Calls This phone, like any other wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications. Loud Noise This phone is capable of producing loud noises, which may damage your hearing.

  • Page 88: Radio Frequency Interference

    not use it until you have taken it to be checked at an authorized service center. Radio Frequency Interference General Statement on Interference Care must be taken when using your phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

  • Page 89: Explosive Environments

    to prevent possible interference with sensitive medical equipment. Aircraft Switch off your wireless device whenever you are instructed to do so by airport or airline staff. Consult the airline staff about the use of wireless devices onboard the aircraft and enable aeroplane mode of your phone when boarding an aircraft.

  • Page 90: Erp Conformity

    ErP Conformity The external power supply of this product conforms to the Energy-related Product Directive (ErP) 2009/125/EC of the European Parliament and the Council. ZTE Corporation Manufacturer's 9144030027939873X7 name, commercial ZTE Plaza, Keji Road South, registration number Hi-Tech Industrial Park, and address Nanshan District, Shenzhen, China...

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