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HERO ARM
User Manual
Version 6.0

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Summary of Contents for Open Bionics Hero Arm

  • Page 1 HERO ARM User Manual Version 6.0...
  • Page 2: Table Of Contents

    Contents Introduction Hero Arm Overview What’s in the Box Configurations Getting Started When to Use Your Hero Arm Putting on your Hero Arm Switching on Charging the Battery Checking the Battery Status How to use your Hero Arm The Hand Button Notifications/Status...
  • Page 3 Safety Storage Maintenance Cleaning Growing out of your Hero Arm Troubleshooting Battery How to Store the Battery Battery Life Disposal Safety Warranty & Returns Warnings Regulatory Compliance Symbols CE mark Caution Manufacturer (adjacent to company name) Refer to instruction manual...
  • Page 4: Introduction

    This manual will give you an overview of how to use and look after your Hero Arm, and the important safety considerations to take. To search for a specific word or phrase, hit Ctrl + F (on Windows) or Cmd + F (on ⌘...
  • Page 5: Contents

    Hero Arm Overview Note: Your Hero Arm may look slightly different from the version pictured.
  • Page 6: What's In The Box

    Hero Arm and the diagrams in this manual. The Hero Arm comes with either a 3 Motor or 4 Motor Hand depending on the most suitable size of hand for your arm. The key differences are the reduced size of the 3 Motor version, and the number of tendons.
  • Page 7 Every socket is designed and 3D printed for each individual based on a 3D scan of their residual limb, and comes in two different layouts: internal or external battery. The functionality of both layouts are the same, but they have some noticeable cosmetic differences as shown below:...
  • Page 8: Getting Started

    Health and Safety representative and conduct a formal risk assessment. You can use your Hero arm above -5 °C (23 °F) and below +50 °C (122 °F). You can use it at pressures equivalent to altitudes of up to 4000 m (16,400 ft, that’s 600 hPa to be exact), making it safe to use in the cabin of a commercial airliner.
  • Page 9: Putting On Your Hero Arm

    Your Hero Arm has been designed to perfectly fit your arm, and comes with an adjustable BOA Fit System™ to reach the perfect balance of comfort and secure fit. You can easily adjust the fit of your Hero Arm throughout the day without removing it, simply by adjusting the BOA Dial.
  • Page 10: Charging The Battery

    Charging the Battery Your Hero Arm comes with a battery and Smart Charger. The battery life of your arm will vary depending on how heavily you use it, but we recommend charging it every night. You must remove the battery from the arm before charging. For safety reasons, only ever charge your battery using the Smart Charger provided with your arm.
  • Page 11: Checking The Battery Status

    Checking the Battery Status To check the status of the battery, with your Hero Arm switched on, hold the Hand Button down for 1 second. The battery life is indicated by the colour of the Hand Button: How to use your Hero Arm...
  • Page 12: Notifications/Status

    Notifications/Status The Hero Arm will notify you of a variety of status changes through the Hand Button colour, vibration, and beeper. These are summarised below (in addition to the battery level indicators listed in ‘Checking the Battery Status’):...
  • Page 13: Controlling The Hand

    However, if you only have one suitable muscle site on your residual limb, your Hero Arm may only use a single EMG sensor. If this is the case, the way you control the arm will be different. The control scheme for...
  • Page 14: Controlling The Hand - Single Site Users Only

    The information on the following two pages (p11-12) only applies to users with a single muscle site. For the vast majority of Hero Arm users (with two muscle sites) the information in Controlling the Hand applies instead. Controlling the Hand - Single Site Users Only When you tense the muscles under your sensor, the Hero Arm swaps between opening, then closing the fingers.
  • Page 15 After picking it up, the hand will swap direction to opening, so your next muscle tense will release it. To tighten your grip on an object you must put it down (or otherwise support it), release it with your Hero Arm, then re-grip it from scratch.
  • Page 16: Grip Modes

    Grip Modes The Hero Hand has 4 different grip patterns in the 3 motor version, and 6 different grips in the 4 motor version. These grips are grouped together in pairs to make switching between them quick and easy. Changing Grips To switch between grips within a group, move the hand into the open position, relax, then hold an open signal for more than a second (see Controlling the...
  • Page 17: Group 1 - Fist And Hook

    Group 1 - Fist and Hook The primary group contains the Fist and Hook grips: Fist This grip is useful for carrying round objects such as bottles or fruit, for holding utensils and handles, and can also be used for handshakes. First, the thumb closes, followed by all 4 fingers.
  • Page 18: Group 2 - Tripod

    Group 2 - Tripod The secondary group contains two Tripod Grips. These are useful for picking up and manipulating small objects, such as car keys, coins, jar lids, pens etc. Tripod A The middle and index fingers close to meet the thumb. The ring and little fingers remain open.
  • Page 19: Group 3 - Pinch

    Group 3 - Pinch The final group, only available on the 4 Motor versions of the hand, contains two Pinch Grips. The Pinch Grips are useful for manipulating small objects or picking things up off a table such as a coin or pen. The pinch grips work with the thumb knuckle in both the closed and open positions - if you’re finding it difficult to pick up a small object, try moving the thumb knuckle (see Thumb Flexion...
  • Page 20: Freeze Mode

    Freeze Mode Freeze Mode can be used with any of the grip patterns to temporarily freeze the position of the hand and disable the muscle control - this allows you to set a grip position without worrying about accidentally sending a muscle signal and releasing your grip.
  • Page 21: Thumb Flexion

    In addition to the powered movement of the thumb, the knuckle can also be manually adjusted into either the open, middle or closed position. Fully closing the thumb makes it easier to pull the Hero Arm through the sleeves of clothing. The middle thumb position can be useful for picking up small objects:...
  • Page 22: Calibration

    Calibration When you power on your Hero Arm for the very first time, the hand may perform a calibration routine - this will involve closing each of the fingers and the thumb in order to check everything is working correctly. It is important that the fingers are not obstructed during calibration, as this could cause the calibration to fail.
  • Page 23: Covers

    Covers Your Hero Arm can be customised with swappable covers, to match your style or mood. There are 3 types of cover: hand cover; arm covers (split into two halves) and battery cover. Each cover is custom designed to fit your Hero Arm perfectly.
  • Page 24 Depending on whether you have an internal or external battery style Hero Arm, your arm covers will look slightly different. Older versions of the Hero arm use a hook-and-loop pad to attach the covers. To attach the battery and arm covers, line up the fastening pads on your cover with those on your arm, and press the cover firmly into place - you should hear a click...
  • Page 25: Looking After Your Hero Arm

    Hero Arm which might subject it to excessive impacts or force, we would recommend first discussing this with your prosthetist. Your Hero Arm can withstand splashes of water (such as light rain), however it is not water resistant. Do not submerge your Hero Arm in water - it should be protected from moisture at all times.
  • Page 26: Cleaning

    The Hero Arm can be cleaned using alcohol-free antibacterial wipes. In addition, the flexible internal socket is easily removable from the frame of your Hero Arm to make cleaning easy. You should clean the flexible socket using warm, soapy water on a regular basis.
  • Page 27: Growing Out Of Your Hero Arm

    We recommend you clean your socket daily, and the rest of the device as needed. If you find that you struggle to clean part of your Hero Arm, discuss the matter with your prosthetist.
  • Page 28 If you think that you have outgrown your Hero Arm, speak to your prosthetist who can advise you about a re-fit. You can get your Hero Arm resized for substantially less than the cost of buying a whole new unit.
  • Page 29: Troubleshooting

    Troubleshooting If you experience any issues with your Hero Arm, please try the following solutions. If you are unable to solve the problem, please contact your prosthetic provider, or Open Bionics at support@openbionics.com Problem Solutions Fingers are not moving/responding to my...
  • Page 30: Battery

    How to Store the Battery If you are not planning on using your Hero Arm or its battery for a long period of time, we recommend you fully charge the battery before storing it in a cool dry place. To maintain the battery’s function, you should fully run down and recharge the battery at...
  • Page 31: Disposal

    ● Do not use any charger other than the one provided ● Do not attempt to use the battery with any device other than your Hero Arm ● Do not dispose of the battery in regular waste - you must recycle it ●...
  • Page 32: Warranty & Returns

    You can purchase additional warranty packages to extend the length of cover - please discuss this with your prosthetic provider. If you think there is a problem with your Hero Arm, please first carefully read through this manual in case any of your issues are addressed, before contacting support@openbionics.com...
  • Page 33: Warnings

    ● Your Hero Arm is not water resistant and should be protected from heavy rain and moisture. Your Hero Arm could get damaged. ● Do not expose the Hero Arm to a naked flame. Your arm won't catch fire, but it will be burned and disfigured. Plastic fumes should not be inhaled.
  • Page 34: Regulatory Compliance

    Regulation MDR 2017/745 (MDR). mark may be applied on packaging, accompanying literature or an enclosure, rather than the product itself. The Hero Arm and its associated components listed in this document are covered by test certificates for: Applicable standards...
  • Page 35: Symbols

    Symbols CE mark This mark indicates the product conforms with the essential requirements and provisions of Regulation MDR 2017/745. Caution Indicates the need for the user to consult the instructions for use for important information such as warnings and cautions Manufacturer (adjacent to company name) This mark indicates the manufacturer Refer to instruction manual...
  • Page 36: Rechargeable Battery

    Identifies equipment meeting the safety requirements for Class II equipment according to IEC 61140 Rechargeable battery This mark indicates that the product is designed to be used with rechargeable batteries Temperature Range This symbol indicates the products temperature range Serial Number Indicates the serial number that uniquely identifies the device Date of Manufacture Indicates the date the medical device was manufactured...
  • Page 37 Open Bionics, Programme, Tower Lane, Bristol, UK BS1 2NB Email: hello@openbionics.com Phone: +44 (0)117 428 5752 ___________________________________________________________________________________ This document (#d100161) version 1.0 was released 18th May 2018. Version 2.0 was released on 11th December 2018 Version 3.0 was released on 29th January 2019 Version 4.0 was released on 24th October 2019...

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