HavenLock HAVEN Connect Z User Manual

HavenLock HAVEN Connect Z User Manual

High-strength, z-wave enabled smart lock

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User Manual
®
High-strength, Z-WAVE enabled smart lock.
1
Safety, Warnings, Regulations
3
Warranty
4
Getting Started
5
Preparing Your HAVEN
6
Installation
9
LED and Sounds
10
Z-WAVE Operation
16
Troubleshooting
16
Important Safeguards
HavenLock Inc - 10x stronger than the deadbolt
Patent pending in one or more countries
v 2.3

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Summary of Contents for HavenLock HAVEN Connect Z

  • Page 1 High-strength, Z-WAVE enabled smart lock. Safety, Warnings, Regulations Warranty Getting Started Preparing Your HAVEN Installation LED and Sounds Z-WAVE Operation Troubleshooting Important Safeguards HavenLock Inc - 10x stronger than the deadbolt v 2.3 Patent pending in one or more countries...
  • Page 2: Important Safety Instructions

    Owner is responsible to ensure proper fit and correct installation. Owner is responsible for safety of themselves and others. If you are unsure if this product is Need help? Contact us at support@havenlock.com...
  • Page 3: Regulatory Information

    WARNING: Changes or modifications which are not expressly approved by HavenLock Inc could void the user’s authority to operate the equipment. AVERTISSEMENT: Les changements ou modifications qui ne sont pas approuvés par HavenLock Inc pourrait annuler l'autorité de l'utilisateur de faire fonctionner l'équipement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
  • Page 4: Warranty Information

    WARRANTY INFORMATION Any major malfunction of HAVEN Connect Z caused by a defective part or construction of the unit will be fixed by HavenLock Inc up to one year from the date of receiving the unit. This warranty only covers the original purchaser of HAVEN Connect Z. Only private use by the original purchaser is covered by this warranty.
  • Page 5: Getting Started

    USER MANUAL 4 GETTING STARTED Upon opening your HAVEN Connect Z, you should find the following items inside: HAVEN Connect Z Installation Riser Optional riser used for thresholds that are Your lock which will be mounted at the higher than 0.8” and as a template marker base of your door.
  • Page 6 (C) and plug the charging cable into the Charging Port (D). The status indicator LED will flash Yellow every 2.5 seconds when charging. Allow HAVEN to fully charge 6-8 hours before use. This is now a good time to set up your Haven account at myhavenlock.com or on the HavenLock mobile app. Cycling the Lock Cycling the lock a minimum of 10 times prior to installation ensures that the nylon straps inside the lock are properly stretched and calibrated.
  • Page 7 DISCLAIMER Use of this guide at your own risk. HavenLock Inc and its parent or partner companies are not liable for any damages to property or bodily injuries that occur during or after installation. HavenLock Inc assumes no responsibility in providing the correct tools and accessories needed for installation unless otherwise noted.
  • Page 8 7 HAVEN CONNECT Z 1.2 Ensure the door is shut and use a tape measure to find the center of the door and mark it. Spacing Distance From the Door 2.1 Using the included orange spacer you want to find the distance from the door that the lock needs to be placed so that the locking gate doesn’t interfere with the bottom of...
  • Page 9 Remove Locking Gate Cover 4.1 When ready to mount and install the HAVEN Connect Z, remove the HAVEN locking gate cover by removing the 4 small screws (Phillips head screwdriver) on the back of the locking gate.
  • Page 10: Led And Sounds

    9 HAVEN CONNECT Z LED and SOUNDS 3 Yellow, 1 Chirp Gate closed successfully Gate opened successfully 3 Green, 2 Chirps Gate did not move to Alternating Green/Red commanded position Battery below 25% Red flash every 4 seconds Same as above with chirp...
  • Page 11: Button Functions

    USER MANUAL 10 Z-WAVE OPERATION Haven Lock Connect + Z-WAVE This product can be operated in any Z-WAVE network with other Z-WAVE certified devices from other manufacturers. All mains operated nodes within network will act as repeaters regardless of vendor to increase reliability of the network. Button Functions There are two buttons on the Haven Lock device.
  • Page 12 11 HAVEN CONNECT Z Network Inclusion / Exclusion continued • SmartStart-enabled products can be added into a Z-WAVE network by scanning the Z-WAVE QR Code present on the product with a controller providing SmartStart inclusion. No further action is required and the StartStart product will be added automatically within 10 minutes of being switched on in the network vicinity.
  • Page 13: Association Groups

    USER MANUAL 12 Battery State and Charging Battery state is checked upon startup and Battery CC V2 report is sent to the Lifeline Group. Battery is then checked every 5 minutes. A battery report is also sent every 24 hours. Indications and operation are as follows: 1.
  • Page 14 13 HAVEN CONNECT Z Command Class List (Security: None) Name Version COMMAND_CLASS_ZWAVEPLUS_INFO COMMAND_CLASS_TRANSPORT_SERVICE COMMAND_CLASS_SECURITY COMMAND_CLASS_SECURITY_2 COMMAND_CLASS_SUPERVISION Command Class List (Security: S0 or Access Control) Name Version COMMAND_CLASS_VERSION COMMAND_CLASS_MANUFACTURER_SPECIFIC COMMAND_CLASS_DEVICE_RESET_LOCALLY COMMAND_CLASS_INDICATOR COMMAND_CLASS_POWERLEVEL COMMAND_CLASS_BATTERY COMMAND_CLASS_NOTIFICATION COMMAND_CLASS_DOOR_LOCK COMMAND_CLASS_CONFIGURATION COMMAND_CLASS_ASSOCIATION COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION COMMAND_CLASS_ASSOCIATION_GRP_INFO COMMAND_CLASS_FIRMWARE_UPDATE_MD...
  • Page 15 USER MANUAL 14 Notification Command Class All notifications are sent unsolicited. Notification Name Type (Value) Notification Name Value Manual lock operation 0x01 Access Control (0x06) Manual unlock operation 0x02 RF lock operation 0x03 RF unlock operation 0x04 Lock jammed 0x0B Impact detected 0x0A Home Security (0x07)
  • Page 16: Configuration Parameters

    15 HAVEN CONNECT Z Configuration Parameters Parameter 1: Name: Heartbeat LED interval Description: Heartbeat (magenta) LED flash rate in seconds. Set to zero to disable. Default: 0x1E (30 seconds) Min: 0x00 (disabled) Max: 0x3C (60 seconds) Parameter 2: Name: Gate Operation Minimum Battery Level% Description: m battery level at which the gate will activate.
  • Page 17: Troubleshooting

    Below are some common issues you might encounter while installing or operating your HAVEN Connect Z. If you do not see your issue below, contact us at support@havenlock.com.
  • Page 18 HavenLock Inc. Patent Protected: European Patent Number: 3,194,692 Nashville, TN www.havenlock.com ®...

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Hl1-cnt-001-z

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