FCA US RAM 2500 2019 Manual
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FCA US RAM 2500 2019 Manual

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R A M T R U C K
2 0 1 9
2 5 0 0 / 3 5 0 0 / 4 5 0 0 / 5 5 0 0
D I E S E L S U P P L E M E N T

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Summary of Contents for FCA US RAM 2500 2019

  • Page 1 R A M T R U C K 2 0 1 9 2 5 0 0 / 3 5 0 0 / 4 5 0 0 / 5 5 0 0 D I E S E L S U P P L E M E N T...
  • Page 2 With respect to any Vehicles Sold in Canada, the name features and equipment that are either standard or op- FCA US LLC shall be deemed to be deleted and the name tional on this vehicle. This manual may also include a FCA Canada Inc.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS SECTION PAGE INTRODUCTION ..............3 GETTING TO KNOW YOUR VEHICLE .

  • Page 5: Introduction

    INTRODUCTION CONTENTS A MESSAGE FROM FCA US LLC ....4...
  • Page 6 A MESSAGE FROM FCA US LLC performance-enhancing powertrain components, com- monly referred to as downloaders, power boxes, or perfor- FCA US LLC and Cummins welcome you as a Cummins mance chips have been used. turbocharged diesel-powered truck owner. Your diesel...

  • Page 7: Getting To Know Your Vehicle

    GETTING TO KNOW YOUR VEHICLE CONTENTS ▫ To Exit Remote Start Mode Without Driving The REMOTE STARTING SYSTEM — IF EQUIPPED ......6 Vehicle .

  • Page 8: Remote Starting System - If Equipped

    6 GETTING TO KNOW YOUR VEHICLE REMOTE STARTING SYSTEM — IF EQUIPPED How To Use Remote Start All of the following conditions must be met before the This system uses the key fob to start the engine engine will remote start: conveniently from outside the vehicle while still •...

  • Page 9: Remote Start Abort Message

    GETTING TO KNOW YOUR VEHICLE 7 ambient temperature conditions, the diesel vehicle may WARNING! (Continued) delay crank up to 30 seconds for the fuel and grid heater. Monoxide is poisonous and can cause serious injury Once the vehicle has started, the engine will run for 15 or death when inhaled.

  • Page 10: To Exit Remote Start Mode And Drive The Vehicle

    8 GETTING TO KNOW YOUR VEHICLE To Exit Remote Start Mode And Drive The Vehicle Remote Start Comfort Systems — If Equipped To exit Remote Start Mode and drive the vehicle before the When remote start is activated, the heated steering wheel, end of the 15-minute cycle, push and release the unlock and driver heated seat features will automatically turn on button on the key fob to unlock the door and disarm the...

  • Page 11: Getting To Know Your Instrument Panel

    GETTING TO KNOW YOUR INSTRUMENT PANEL CONTENTS ▫ Cold Ambient Derate Mode Messages ..24 INSTRUMENT CLUSTER ....10 ▫...

  • Page 12: Instrument Cluster

    10 GETTING TO KNOW YOUR INSTRUMENT PANEL INSTRUMENT CLUSTER Base Instrument Cluster...
  • Page 13 GETTING TO KNOW YOUR INSTRUMENT PANEL 11 1. Tachometer WARNING! • Indicates the engine speed in revolutions per minute Driving with a hot engine cooling system could dam- (RPM x 1000). age your vehicle. If the temperature gauge reads “H” 2.
  • Page 14 12 GETTING TO KNOW YOUR INSTRUMENT PANEL 5. Speedometer NOTE: • Indicates vehicle speed. • The gauge may take up to five seconds to update after adding a gallon or more of Diesel Exhaust Fluid (DEF) to 6. Fuel Gauge the DEF tank.
  • Page 15 GETTING TO KNOW YOUR INSTRUMENT PANEL 13 Premium Instrument Cluster...
  • Page 16 14 GETTING TO KNOW YOUR INSTRUMENT PANEL 1. Tachometer Indicator Light (MIL) will be displayed. More infor- • Indicates the engine speed in revolutions per minute mation is available in the instrument cluster display section under the heading of Diesel Exhaust Fluid (RPM x 1000).

  • Page 17: Instrument Cluster Display

    GETTING TO KNOW YOUR INSTRUMENT PANEL 15 • Outside temperature can affect DEF consumption. In NOTE: cold conditions, 12° F (-11° C) and below, the DEF • The DEF tank on these vehicles is designed with a gauge needle can stay on a fixed position and may not large amount of full reserve.
  • Page 18 16 GETTING TO KNOW YOUR INSTRUMENT PANEL This system allows the driver to select a variety of useful information by pushing the switches mounted on the steering wheel. The instrument cluster display may consist of the following: • Digital Speedometer •...
  • Page 19 GETTING TO KNOW YOUR INSTRUMENT PANEL 17 • Down Arrow Button The system allows the driver to select information by pushing the following buttons mounted on the steering Push and release the down arrow button to scroll wheel: downward through the main menu and sub- menus (Fuel Economy, Trip A, Trip B, Audio, Stored Messages, Screen Set Up).

  • Page 20: Oil Life Reset

    18 GETTING TO KNOW YOUR INSTRUMENT PANEL Oil Life Reset 6. Push and release the up arrow button to exit the instrument cluster display screen. Your vehicle is equipped with an engine oil change indi- cator system. The “Oil Change Required” message will Secondary Method Of Resetting Engine Oil Life display in the instrument cluster display after a single 1.

  • Page 21: Diesel Particulate Filter (Dpf) Messages

    GETTING TO KNOW YOUR INSTRUMENT PANEL 19 1. Without pushing the brake pedal, push the ENGINE integrated into your vehicle and managed by the Pow- START/STOP button and cycle the ignition to the ON/ ertrain Control Module (PCM). The PCM manages engine RUN position (do not start the engine.) combustion to allow the exhaust system’s catalyst to trap and burn Particulate Matter (PM) pollutants, with no input...
  • Page 22 20 GETTING TO KNOW YOUR INSTRUMENT PANEL • Exhaust System — Regeneration In Process Exhaust replacing the Closed Crankcase Ventilation (CCV) filter element. The procedure for clearing and resetting the Filter XX% Full — Indicates that the Diesel Particulate Perform Service indicator message is located in the Filter (DPF) is self-cleaning.

  • Page 23: Manual Dpf Regeneration - Chassis Cab Models Only (If Equipped)

    GETTING TO KNOW YOUR INSTRUMENT PANEL 21 after-treatment damage can occur. To correct this condi- A manual regeneration may be required if your vehicle tion it will be necessary to have your vehicle serviced by meets one of the following criteria: your local authorized dealer.
  • Page 24 22 GETTING TO KNOW YOUR INSTRUMENT PANEL • The engine must be on. Accessing The DPF Submenu • The vehicle fuel is at a proper level and is not low. Once the vehicle is ready for the regeneration process, the regeneration can be initiated through the instrument clus- •...
  • Page 25 GETTING TO KNOW YOUR INSTRUMENT PANEL 23 NOTE: Ensure that the vehicle meets the appropriate NOTE: White smoke may be seen exiting the vehicle criteria for manual DPF regeneration before starting the tailpipe during the regeneration process. This is normal. process.

  • Page 26: Instrument Cluster Display Messages

    24 GETTING TO KNOW YOUR INSTRUMENT PANEL • PTO activated • Exhaust System – Filter XX% Full Service Required See Dealer • Low fuel level • Exhaust System – Regeneration In Process Exhaust Filter • Insufficient time XX% Full • DPF System fault •...

  • Page 27: Diesel Exhaust Fluid (Def) Warning Messages

    GETTING TO KNOW YOUR INSTRUMENT PANEL 25 • Engine Power Reduced Up To 2 Min (Minutes) During When the DEF system needs to be serviced the following Warmup — This message will display during start up warnings will display: when the ambient temperature is -25° F (-32° C) and •...

  • Page 28: Diesel Exhaust Fluid (Def) Fault Warning Messages

    26 GETTING TO KNOW YOUR INSTRUMENT PANEL • If the system detects that the level of fuel in the tank When the DEF system needs to be serviced the following has increased. warnings will display: • Add a minimum of 2 gallons (7.5 Liters) of DEF to the •...

  • Page 29: Warning Lights And Messages

    GETTING TO KNOW YOUR INSTRUMENT PANEL 27 • 5 MPH Max Speed on Restart, Long Idle or Refuel message will be accompanied by a single chime. We Service DEF See Dealer — This message will continu- recommend you drive to your nearest authorized dealer ously display when the mileage counter reaches zero, and have your vehicle serviced as soon as possible.

  • Page 30: Green Indicator Lights

    28 GETTING TO KNOW YOUR INSTRUMENT PANEL — Diesel Exhaust Brake Indicator Light — — Water In Fuel Indicator Light — If Equipped If Equipped The “Water In Fuel Indicator Light” will illuminate when This indicator light will illuminate when the Diesel Ex- there is water detected in the fuel filter.

  • Page 31: Starting And Operating

    STARTING AND OPERATING CONTENTS ▫ Noise ....... .44 STARTING THE ENGINE — 6.7L DIESEL ENGINE .
  • Page 32 30 STARTING AND OPERATING ▫ Brake/Transmission Shift Interlock System ..53 ▫ To Resume Speed ..... . .73 ▫...

  • Page 33: Starting The Engine - 6.7L Diesel Engine

    STARTING AND OPERATING 31 STARTING THE ENGINE — 6.7L DIESEL ENGINE WARNING! (Continued) Before starting your vehicle, adjust your seat, adjust both fatally injured. Children should be warned not to inside and outside mirrors, and fasten your seat belts. touch the parking brake, brake pedal or the gear selector.

  • Page 34: Keyless Enter-N-Go - Ignition

    32 STARTING AND OPERATING Keyless Enter-N-Go — Ignition 2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once. 3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the starter will disengage automatically after 25 seconds.
  • Page 35 STARTING AND OPERATING 33 To Turn Off The Engine Using ENGINE START/STOP NOTE: If the ignition is left in the ACC or ON/RUN Button (engine not running) mode and the transmission is in PARK, the system will automatically time out after 30 1.
  • Page 36 34 STARTING AND OPERATING Keyless Enter-N-Go Starting Procedure — Engine period. Its length will decrease until it disappears when Manifold Air Temperature 0° F To 66° F (–18° C to the Wait to Start time has elapsed. 19° C) CAUTION! NOTE: The temperature displayed in the instrument clus- ter does not necessarily reflect the engine manifold air If the “Water in Fuel Indicator Light”...

  • Page 37: Extreme Cold Weather

    STARTING AND OPERATING 35 7. Release the parking brake and drive. oil filter. It requires a 110–115 Volt AC electrical outlet with a grounded, three-wire extension cord. NOTE: NOTE: The engine block heater cord is a factory installed • Engine idle speed will automatically increase to option.

  • Page 38: Starting Procedure - Engine Manifold Air

    36 STARTING AND OPERATING Starting Procedure — Engine Manifold Air CAUTION! Temperature 0°F To 66°F (–18°C to 19°C) If the “Water in Fuel Indicator Light” remains on, DO NOTE: The temperature displayed in the instrument clus- NOT START the engine before you drain the water ter does not necessarily reflect the engine manifold air from the fuel filters to avoid engine damage.
  • Page 39 STARTING AND OPERATING 37 6. Release the parking brake and drive. CAUTION! NOTE: If the “Water in Fuel Indicator Light” remains on, DO • Engine idle speed will automatically increase to 1,000 NOT START the engine before you drain the water RPM and engage the Variable Geometry Turbocharger at from the fuel filters to avoid engine damage.

  • Page 40: Starting Procedure - Engine Manifold Air Temperature Below 0°F (-18°C)

    38 STARTING AND OPERATING Starting Procedure — Engine Manifold Air and the engine is started, recycle the manifold heaters Temperature Below 0°F (-18°C) by turning the ignition switch to the OFF position for at least five seconds and then back ON. In extremely cold weather below 0°F (-18°C) it may be beneficial to cycle the manifold heaters twice before at- 3.

  • Page 41: Starting Fluids

    STARTING AND OPERATING 39 • If the engine stalls, or if the ignition switch is left ON for WARNING! more than two minutes after the “Wait To Start” telltale • Do not leave children or animals inside parked goes out, reset the grid heaters by turning the ignition switch to the OFF position for at least five seconds and vehicles in hot weather.

  • Page 42: Normal Operation - 6.7L Diesel Engine

    40 STARTING AND OPERATING NORMAL OPERATION — 6.7L DIESEL ENGINE The cycling action will cause temporary dimming of the headlamps, interior lamps, and also a noticeable reduction Observe the following when the engine is operating. in blower motor speed. • All message center lights are off. Cold Weather Precautions •...
  • Page 43 STARTING AND OPERATING 41 Fuel Operating Range Chart • Climatized Ultra Low Sulfur Diesel Fuel is a blend of *No. 1 Ultra Low Sulfur Diesel Fuel should only be used where extended arctic conditions (0°F/-18°C) exist”. Number 2 Ultra Low Sulfur and Number 1 Ultra Low Sulfur Diesel Fuels which reduces the temperature at NOTE: which wax crystals form in fuel.
  • Page 44 42 STARTING AND OPERATING • The engine requires the use of “Ultra Low Sulfur Diesel Battery Blanket Usage Fuel”. Use of incorrect fuel could result in engine and A battery loses 60% of its cranking power as the battery exhaust system damage. Refer to “Fuel Requirements” temperature decreases to 0°F (-18°C).

  • Page 45: Engine Idling

    STARTING AND OPERATING 43 starting with coolant temperature below freezing conditions, If the engine is allowed to idle or the truck is driven on low and may be limited to 1000 RPM for up to approximately 2 engine speed drive cycles for more than 2 hours, the minutes under more severe cold conditions.

  • Page 46: Noise

    44 STARTING AND OPERATING NOTE: For instrument cluster display messages related to 3. To cancel the Idle–Up feature, either push the CANCEL the vehicle’s exhaust system, refer to “Instrument Cluster switch, push the ON/OFF switch, or press the brake pedal. Display”...

  • Page 47: Stopping The Engine

    STARTING AND OPERATING 45 Stopping The Engine away from the combustion chamber, bearings, internal components, and turbocharger. This is especially important Idle the engine a few minutes before routine shutdown. for turbocharged, charge air-cooled engines. After full load operation, idle the engine three to five minutes before shutting it down.

  • Page 48: Idle Shutdown

    46 STARTING AND OPERATING Idle Shutdown Operating Precautions This feature can be enabled so that the truck will automati- Avoid Overheating The Engine cally shutdown when the truck has been idling for a set The temperature of the engine coolant (antifreeze) (a period of time when the engine is at operating tempera- mixture of 50% ethylene-glycol and 50% water) must not ture.

  • Page 49: Cooling System Tips

    STARTING AND OPERATING 47 Cooling System Tips Do Not Operate The Engine With Failed Parts To reduce potential for engine and transmission overheat- All engine failures give some warning before the parts fail. ing in high ambient temperature conditions, take the Be on the alert for changes in performance, sounds, and following actions: visual evidence that the engine requires service.

  • Page 50: Diesel Particulate Filter (Dpf) Manual Regeneration - If Equipped (Chassis Cab Only)

    48 STARTING AND OPERATING Diesel Particulate Filter (DPF) Manual Regeneration NOTE: The engine block heater cord is a factory installed - If Equipped (Chassis Cab Only) option. If your vehicle is not equipped, heater cords are available from your authorized Mopar dealer. On equipped chassis cabs, a manual regeneration can be enable through the instrument cluster.

  • Page 51: Engine Break-In Recommendations - 6.7L Diesel

    STARTING AND OPERATING 49 ENGINE BREAK-IN RECOMMENDATIONS — 6.7L Because of the construction of the Cummins turbocharged diesel engine, engine run-in is enhanced by loaded oper- DIESEL ating conditions which allow the engine parts to achieve The Cummins turbocharged diesel engine does not require final finish and fit during the first 6,000 miles (10 000 km).
  • Page 52 50 STARTING AND OPERATING WARNING! Do not use the exhaust brake feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control, which may cause an accident possibly resulting in personal injury or death.

  • Page 53: Automatic Transmission

    STARTING AND OPERATING 51 Automatic Smart Exhaust Brake (Auto) AUTOMATIC TRANSMISSION Automatic Exhaust Brake technology delivers smoother, WARNING! less aggressive exhaust braking characteristics during downhill descents. Although it can apply full exhaust • It is dangerous to shift out of PARK or NEUTRAL if braking force if needed, Automatic Exhaust Brake may not the engine speed is higher than idle speed.
  • Page 54 52 STARTING AND OPERATING WARNING! (Continued) WARNING! (Continued) the transmission into PARK, turn the engine OFF, fatally injured. Children should be warned not to and remove the key fob. When the ignition is in the touch the parking brake, brake pedal or the trans- LOCK/OFF (key removal) position, (or, with Keyless mission gear selector.

  • Page 55: Ignition Park Interlock

    STARTING AND OPERATING 53 Ignition Park Interlock key will be trapped in the ignition even when the gear selector is in PARK. Recharge the battery to allow key Vehicles With Pushbutton Start: removal. This vehicle is equipped with an Ignition Park Interlock NOTE: If a malfunction occurs, the system will trap the which requires the transmission to be in PARK before the key fob in the ignition to warn you that this safety feature...
  • Page 56 54 STARTING AND OPERATING the side of the transmission case). Pickup models may use The transmission gear selector has only PARK, REVERSE, either the AS69RC transmission, or the 68RFE transmission NEUTRAL, and DRIVE shift positions. Manual downshifts (which has no PTO access cover). can be made using the Electronic Range Select (ERS) shift control.
  • Page 57 STARTING AND OPERATING 55 When parking on a level surface, you may shift the WARNING! (Continued) transmission into PARK first, and then apply the parking when exiting the vehicle to guard against vehicle brake. movement and possible injury or damage. When parking on a hill, apply the parking brake before •...
  • Page 58 56 STARTING AND OPERATING WARNING! (Continued) CAUTION! LOCK/OFF (key removal) position (or, with Keyless • Before moving the transmission gear selector out of Enter-N-Go, when the ignition is in the OFF mode), PARK, you must turn the ignition to the ON/RUN the transmission is locked in PARK, securing the mode, and also press the brake pedal.
  • Page 59 STARTING AND OPERATING 57 REVERSE (R) CAUTION! (Continued) This range is for moving the vehicle backward. Shift into Towing” in “Starting And Operating” and “Towing A REVERSE only after the vehicle has come to a complete Disabled Vehicle” in “In Case Of Emergency” for stop.
  • Page 60 58 STARTING AND OPERATING If the transmission temperature exceeds normal operating the “Note” under “Torque Converter Clutch” in this sec- limits, the powertrain controller will modify the transmis- tion). On Pickup models with 68RFE transmission, top sion shift schedule and expand the range of torque con- overdrive gear is also inhibited until the transmission fluid verter clutch engagement.
  • Page 61 STARTING AND OPERATING 59 illuminated. Limp Home Mode allows the vehicle to be Electronic Range Select (ERS) Operation driven to an authorized dealer for service without damag- The Electronic Range Select (ERS) shift control allows the ing the transmission. driver to limit the highest available gear when the trans- mission is in DRIVE.
  • Page 62 60 STARTING AND OPERATING WARNING! Do not downshift for additional engine braking on a slippery surface. The drive wheels could lose their grip and the vehicle could skid, causing a collision or personal injury. Transmission Gear Limit Display Actual Gear(s) 1-3 1-4 1-5 1-6 Allowed Electronic Range Select...
  • Page 63 STARTING AND OPERATING 61 Overdrive Operation will automatically downshift (for engine braking) when the throttle is closed and/or during steady braking maneu- The automatic transmission includes an electronically con- vers. trolled Overdrive (fifth and sixth gears). The transmission will automatically shift into Overdrive if the following conditions are present: •...

  • Page 64: Auxiliary Switches - If Equipped

    62 STARTING AND OPERATING Electronic Range Select (ERS) shift control, when the WARNING! transmission is sufficiently warm, will demonstrate that the transmission is able to shift into and out of Over- Do not use the “TOW/HAUL” feature when driving in drive.

  • Page 65: Four-Wheel Drive Operation - If Equipped

    STARTING AND OPERATING 63 operation to latching or momentary, power source of either battery or ignition, and ability to hold last state across key cycles. NOTE: Holding last state conditions are met when switch type is set to latching and power source is set to ignition. For further information on using the auxiliary switches, please refer to the Ram Body Builders Guide by accessing www.rambodybuilder.com and choosing the appropriate...
  • Page 66 64 STARTING AND OPERATING For additional information on the appropriate use of each behind another vehicle. Refer to “Recreational Towing” in transfer case mode position, see the information below: this section for further information. WARNING! Rear Wheel Drive High Range — This range is for normal You or others could be injured or killed if you leave the street and highway driving on dry, hard surfaced roads.
  • Page 67 STARTING AND OPERATING 65 The 4WD HIGH and 4WD LOW positions are designed for If One Or More Of The Following Shift Conditions Are loose, slippery road surfaces only. Driving in the 4WD Not Met: HIGH and 4WD LOW positions on dry hard surfaced 1.
  • Page 68 66 STARTING AND OPERATING Shifting Procedure WARNING! NOTE: Always engage the parking brake when powering • If any of the requirements to select a new transfer case down the vehicle if the “SVC 4WD Warning Light” is position have not been met, the transfer case will not illuminated.
  • Page 69 STARTING AND OPERATING 67 disengage faster if you momentarily release the accelerator 3. While still rolling, push the desired position on the pedal after turning the control switch. If the vehicle is transfer case control switch. stopped, the ignition switch must be in the ON position 4.

  • Page 70: Power Take Off Operation - If Equipped (Chassis Cab Only)

    68 STARTING AND OPERATING be operable. If the ignition switch is not in the ON Stationary Mode position, the shift will not take place and no position To operate the PTO in this mode the vehicle must meet the indicator lights will be on or flashing. following conditions: •...

  • Page 71: Mobile Mode

    STARTING AND OPERATING 69 “DECEL” cruise switches can be used respectively. To Mobile Mode disengage PTO operation and return to “standard vehicle To operate the PTO in this mode the vehicle must meet the operation” simply toggle the PTO switch to the OFF following conditions: position.

  • Page 72: Speed Control

    70 STARTING AND OPERATING vehicle begins to move. To disengage PTO operation and return to “standard vehicle operation” simply toggle the on/off switch to the OFF position. NOTE: For application specific information with respect to PTO and pump requirements and additional vehicle information (wiring schematics, preset idle values, engine speed limits, and vehicle hardware and software require- ments) please refer to the Body Builders Guide by access-...

  • Page 73: To Activate

    STARTING AND OPERATING 71 To Activate To Vary The Speed Setting Push the On/Off button to activate the Speed Control. The To Increase Speed cruise indicator light in the instrument cluster display will When the Speed Control is set, you can increase speed by illuminate.

  • Page 74: To Accelerate For Passing

    72 STARTING AND OPERATING • If the button is continually pushed, the set speed will Metric Speed (km/h) continue to increase until the button is released, then the • Pushing the SET (-) button once will result in a 1 km/h new set speed will be established.

  • Page 75: To Resume Speed

    STARTING AND OPERATING 73 ENGINE RUNAWAY WARNING! Diesel engine runaway is a rare condition affecting diesel Speed Control can be dangerous where the system engines, where the engine consumes its own lubrication oil cannot maintain a constant speed. Your vehicle could and runs at higher and higher RPM until it overspeeds to go too fast for the conditions, and you could lose a point where it destroys itself due to either mechanical...

  • Page 76: Refueling The Vehicle - 2500/3500 Diesel Models

    74 STARTING AND OPERATING REFUELING THE VEHICLE — 2500/3500 DIESEL 3. Fill the vehicle with fuel – when the fuel nozzle “clicks” MODELS or shuts off the fuel tank is full. 1. Open the fuel filler door. 4. Remove the fuel nozzle and close the fuel door. Emergency Fuel Can Refueling Most fuel cans will not open the flapper door.
  • Page 77 STARTING AND OPERATING 75 2. Insert funnel into same filler pipe opening as the fuel 4. Remove funnel from filler pipe, clean off prior to putting nozzle. back in the jack kit. WARNING! • Never have any smoking materials lit in or near the vehicle when the fuel door is open or the tank is being filled.

  • Page 78: Refueling The Vehicle - Diesel Chassis Cab Models

    76 STARTING AND OPERATING REFUELING THE VEHICLE — DIESEL CHASSIS Fuel Filler Cap CAB MODELS If the fuel filler cap is lost or damaged, be sure the replacement cap is for use with this vehicle. CAUTION! WARNING! To avoid fuel spillage and overfilling, do not “top off” the fuel tank after filling.

  • Page 79: Bulk Fuel Storage - Diesel Fuel

    STARTING AND OPERATING 77 Bulk Fuel Storage — Diesel Fuel Diesel Exhaust Fluid If you store quantities of fuel, good maintenance of the Your vehicle is equipped with a Selective Catalytic Reduc- stored fuel is also essential. Fuel contaminated with water tion system to meet the very stringent diesel emissions will promote the growth of “microbes.”...

  • Page 80: Diesel Exhaust Fluid Storage

    78 STARTING AND OPERATING • The DEF pump will run for a period of time after engine The DEF injection system consists of the following compo- nents: shutdown to purge the DEF system. This is normal operation. • DEF tank Diesel Exhaust Fluid Storage •...

  • Page 81: Adding Diesel Exhaust Fluid

    STARTING AND OPERATING 79 Adding Diesel Exhaust Fluid DEF Fill Procedure The DEF gauge (located on the instrument cluster) will NOTE: Refer to “Fluids And Lubricants” in “Technical display the level of DEF remaining in the tank. Refer to Specifications” for the correct fluid type. “Instrument Cluster”...
  • Page 82 80 STARTING AND OPERATING of run time. Under very cold conditions, it is possible that the gauge may not reflect the new fill level for several drives. • Excessive overfilling of the DEF tank can result in a MIL lamp/fault code and inaccurate level readings. CAUTION! •...
  • Page 83 STARTING AND OPERATING 81 CAUTION! (Continued) • Never add anything other than DEF to the tank – especially any form of hydrocarbon such as diesel fuel, fuel system additives, gasoline, or any other petroleum-based product. Even a very small amount of these, less than 100 parts per million or less than 1 oz.

  • Page 84: Trailer Towing

    82 STARTING AND OPERATING operation for an extended period of time with tempera- Towing Tips — 6 Speed Transmission Only tures below 12°F (-11°C), the DEF in the tank may freeze. If When towing a loaded trailer up steep grades at low the tank is overfilled and freezes, it could be damaged.

  • Page 85: In Case Of Emergency

    IN CASE OF EMERGENCY CONTENTS JUMP STARTING ......84 TOWING A DISABLED VEHICLE ... . .87 ▫...

  • Page 86: Jump Starting

    84 IN CASE OF EMERGENCY JUMP STARTING 3. Observe charge indicator (if equipped) in both batteries. If the indicator (if equipped) is light or yellow on either WARNING! battery, replace that battery. • To prevent personal injury or damage to clothing, do CAUTION! not allow battery fluid to contact eyes, skin or fabrics.
  • Page 87 IN CASE OF EMERGENCY 85 • The negative connection must provide good electrical conductivity and current carrying capacity. WARNING! • Do not connect the cable to the negative post of the discharge battery. The resulting electrical spark could cause the battery to explode. •...

  • Page 88: With Portable Starting Unit

    86 IN CASE OF EMERGENCY GEAR SELECTOR OVERRIDE — 6-SPEED WARNING! TRANSMISSION Any procedure other than above could result in: If a malfunction occurs and the gear selector cannot be • Personal injury caused by electrolyte squirting out moved out of the PARK position, you can use one of the the battery vent.

  • Page 89: Towing A Disabled Vehicle

    IN CASE OF EMERGENCY 87 TOWING A DISABLED VEHICLE This section describes procedures for towing a disabled vehicle using a commercial towing service. If the transmission and drivetrain are operable, disabled vehicles may also be towed as described under “Recre- ational Towing”...
  • Page 90 88 IN CASE OF EMERGENCY Towing Wheels 2WD Models 4WD Models Condition OFF The Ground Flat Tow NONE If transmission is operable: See instructions in “Recreational Tow- • Transmission in NEUTRAL ing” under “Starting And Operating” in • 30 mph (48 km/h) max speed the Owner’s Manual.

  • Page 91: Two-Wheel Drive Models

    IN CASE OF EMERGENCY 89 rear wheels on a towing dolly, or (when using a suitable CAUTION! steering wheel stabilizer to hold the front wheels in the • Do not use sling type equipment when towing. straight position) with the rear wheels raised and the front wheels on the ground.

  • Page 92: Emergency Tow Hooks - If Equipped

    90 IN CASE OF EMERGENCY CAUTION! WARNING! • Front or rear wheel lifts must not be used (if the • Do not use a chain for freeing a stuck vehicle. Chains remaining wheels are on the ground). Internal dam- may break, causing serious injury or death. •...

  • Page 93: Servicing And Maintenance

    SERVICING AND MAINTENANCE CONTENTS ▫ Draining Fuel/Water Separator Filter ..108 SCHEDULED SERVICING— DIESEL ENGINE ..92 ▫ Oil Change Indicator System — ▫ Engine Mounted Fuel Filter Replacement ..109 Cummins Diesel .

  • Page 94: Scheduled Servicing- Diesel Engine

    92 SERVICING AND MAINTENANCE SCHEDULED SERVICING— DIESEL ENGINE At Each Oil Change • Change the engine oil filter. CAUTION! • Inspect the exhaust system. Failure to perform the required maintenance items • Inspect engine air filter. may result in damage to the vehicle. •...

  • Page 95: Perform Service Indicator - Cummins Diesel

    SERVICING AND MAINTENANCE 93 (20,000 km) or 400 hours, whichever comes first. Failure to If Chassis Cab models configured with optional B20 capa- change the engine oil per the maintenance schedule can bility are operated with greater than 5% levels of biodiesel, result in internal engine damage.

  • Page 96: Maintenance Plan - Cummins Diesel Engine

    94 SERVICING AND MAINTENANCE Maintenance Plan — Cummins Diesel Engine Mileage or time passed (whichever comes first): Or Months: 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 Or Kilometers: Change engine oil every 15,000 miles (24,000 km) or 12 months or 500 Hours or sooner if prompted by...
  • Page 97 SERVICING AND MAINTENANCE 95 Mileage or time passed (whichever comes first): Or Months: 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 Or Kilometers: Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for damage, wear, improper looseness or end...
  • Page 98 96 SERVICING AND MAINTENANCE Mileage or time passed (whichever comes first): Or Months: 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 Or Kilometers: Inspect the front and rear axle sur- faces.
  • Page 99 SERVICING AND MAINTENANCE 97 Mileage or time passed (whichever comes first): Or Months: 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 Or Kilometers: Change automatic transmission fluid and filter(s) if using your ve- hicle for any of the following: police, fleet, or frequent trailer towing (68RFE transmission only).
  • Page 100 98 SERVICING AND MAINTENANCE *** The manufacturer highly recommends that all cooling WARNING! (Continued) system service, maintenance, and repairs be performed by • Failure to properly inspect and maintain your vehicle your local authorized dealer. could result in a component malfunction and effect **** Under no circumstances should the air cleaner filter vehicle handling and performance.

  • Page 101: Engine Compartment

    SERVICING AND MAINTENANCE 99 ENGINE COMPARTMENT 6.7L Diesel Engine — Six-Speed 68RFE (2500/3500 Models) 1 — Battery 7 — Brake Fluid Reservoir 2 — Engine Coolant Reservoir 8 — Battery 3 — Engine Coolant Pressure Cap 9 — Power Distribution Center 4 —...

  • Page 102: L Diesel Engine - Six-Speed As69Rc Hd (3500/Chassis Cab Models)

    100 SERVICING AND MAINTENANCE 6.7L Diesel Engine — Six-Speed AS69RC HD (3500/Chassis Cab Models) 1 — Battery 7 — Brake Fluid Reservoir 2 — Engine Coolant Reservoir 8 — Battery 3 — Engine Coolant Pressure Cap 9 — Power Distribution Center 4 —...

  • Page 103: Checking Oil Level - 6.7 Diesel Engine

    SERVICING AND MAINTENANCE 101 Checking Oil Level — 6.7 Diesel Engine To assure proper lubrication of your vehicle’s engine, the engine oil must be maintained at the correct level. Check the oil level at regular intervals. The best time to check the oil level is before starting the engine after it has been parked overnight.

  • Page 104: Dealer Service - 6.7L Diesel Engine

    102 SERVICING AND MAINTENANCE CAUTION! WARNING! (Continued) have the knowledge and the proper equipment. If you Overfilling or underfilling the crankcase will cause oil have any doubt about your ability to perform a service aeration or loss of oil pressure. This could damage your job, take your vehicle to a competent mechanic.
  • Page 105 SERVICING AND MAINTENANCE 103 American Petroleum Institute (API) Engine Oil Engine Oil Viscosity (SAE Grade) Identification Symbol In ambient temperatures above 0°F (-18°C), we recommend you use SAE 10W-30 engine oil such as Mopar, Shell This symbol means that the oil has been Rotella and Shell Rimula that meets FCA Material Standard certified by the American Petroleum In- MS-10902 and the API CK-4 engine oil category is required.
  • Page 106 104 SERVICING AND MAINTENANCE Materials Added To Engine Oil The manufacturer strongly recommends against the addi- tion of any additives (other than leak detection dyes) to the engine oil. Engine oil is an engineered product and its performance may be impaired by supplemental additives. Disposing Of Used Engine Oil And Oil Filters Care should be taken in disposing of used engine oil and oil filters from your vehicle.

  • Page 107: Engine Air Cleaner Filter

    SERVICING AND MAINTENANCE 105 Engine Air Cleaner Filter The “SERVICE AIR FILTER” message could be displayed periodically. This is because engine air flow requirements change based on driving conditions. As the filter becomes WARNING! more restrictive and air flow requirements increase the The air induction system (air cleaner, hoses, etc.) pro- “SERVICE AIR FILTER”...
  • Page 108 106 SERVICING AND MAINTENANCE the air filter is not damaged, remove all snow/ice and CAUTION! reinstall air filter. If the air filter is damaged, replace filter element. Many aftermarket performance air filter elements do not adequately filter the air entering the engine. Use of NOTE: The air filter housing contains a Mass Air Flow such filters can severely damage your engine.
  • Page 109 SERVICING AND MAINTENANCE 107 Engine Air Cleaner Filter Removal 2. Lift the air cleaner cover to access the air cleaner filter. 1. Remove the screws from the air cleaner cover. Open Air Cleaner Filter Assembly 1 — Air Cleaner Cover Air Cleaner Filter Cover 2 —...

  • Page 110: Draining Fuel/Water Separator Filter

    108 SERVICING AND MAINTENANCE 3. Remove the air cleaner filter element from the housing 2. Install the air cleaner cover onto the housing assembly assembly. locating tabs. 3. Install screws to secure the air cleaner cover to the housing assembly. Draining Fuel/Water Separator Filter There are two fuel filter assemblies.

  • Page 111: Engine Mounted Fuel Filter Replacement

    SERVICING AND MAINTENANCE 109 point you should stop the engine and drain the water from Drain the fuel/water separator filters when the “Water In both of the filters. Fuel Indicator Light” is ON. Within 10 minutes of vehicle shutdown, turn the engine mounted filter drain valve CAUTION! (located on the side of the filter assembly) counterclock- wise 1/4 turn, and turn the under body mounted filter...
  • Page 112 110 SERVICING AND MAINTENANCE 2. Inferior/Non-approved filter is used. Use of OEM CAUTION! (Continued) filter is required to ensure vehicle will run. • Do not prefill the fuel filter when installing a new fuel filter. There is a possibility debris could be introduced into the fuel filter during this action.

  • Page 113: Underbody Mounted Fuel Filter Replacement

    SERVICING AND MAINTENANCE 111 9. Remove new filter cartridge from plastic bag and install into housing. NOTE: Do not remove cartridge from bag until you reach this step in order to keep cartridge clean. 10. Push down on the cartridge to ensure it is properly seated.

  • Page 114: Priming If The Engine Has Run Out Of Fuel

    112 SERVICING AND MAINTENANCE 1. Ensure engine is turned off. Priming If The Engine Has Run Out Of Fuel 2. Place drain pan under the fuel filter drain hose. WARNING! 3. Open the water drain valve 1 full turn counterclockwise Do not open the high pressure fuel system with the and completely drain fuel and water into the approved engine running.
  • Page 115 SERVICING AND MAINTENANCE 113 NOTE: CAUTION! • A maximum blend of 5% biodiesel, meeting ASTM Do not engage the starter motor for more than 15 specification D-975 may be used with your Cummins seconds at a time. Allow two minutes between the diesel engine.

  • Page 116: Intervention Regeneration Strategy - Message Process Flow

    114 SERVICING AND MAINTENANCE Intervention Regeneration Strategy — Message be noticeable at speeds below 20 mph (32 kmh). This Process Flow operating mode may last for up to an hour of idle time, or around 20 minutes of driving time. The Cummins diesel engine meets all EPA Heavy Duty Diesel Engine Emissions Standards, resulting in one of the Additionally, your vehicle has the ability to alert you to...

  • Page 117: Maintenance-Free Batteries

    SERVICING AND MAINTENANCE 115 exhaust in the presence of a catalyst to convert smog- CAUTION! forming nitrogen oxides (NOx) into harmless nitrogen and water vapor. It is essential when replacing the cables on the battery that the positive cable is attached to the positive post Refer to “Fluids And Lubricants”...
  • Page 118 116 SERVICING AND MAINTENANCE DO NOT REMOVE THE COOLANT PRESSURE CAP WARNING! (Continued) WHEN THE COOLING SYSTEM IS HOT. fan starts automatically and may start at any time, Cooling System — Drain, Flush And Refill whether the engine is running or not. •...
  • Page 119 SERVICING AND MAINTENANCE 117 (HOAT) engine coolant (antifreeze) or any “globally Adding Coolant compatible” coolant (antifreeze). If a non-OAT engine Your vehicle has been built with an improved engine coolant (antifreeze) is introduced into the cooling system coolant (OAT coolant conforming to MS.90032) that allows in an emergency, the cooling system will need to be extended maintenance intervals.
  • Page 120 118 SERVICING AND MAINTENANCE • Use only high purity water such as distilled or deionized Cooling System Pressure Cap water when mixing the water/engine coolant (anti- The cap must be fully tightened to prevent loss of engine freeze) solution. The use of lower quality water will coolant (antifreeze), and to ensure that engine coolant reduce the amount of corrosion protection in the engine (antifreeze) will return to the radiator from the coolant...
  • Page 121 SERVICING AND MAINTENANCE 119 • Check the coolant freeze point in the radiator and in the Disposal Of Used Coolant coolant expansion bottle. If engine coolant (antifreeze) Used ethylene glycol-based coolant (antifreeze) is a regu- needs to be added, the contents of the coolant expansion lated substance requiring proper disposal.

  • Page 122: Charge Air Cooler - Inter-Cooler

    120 SERVICING AND MAINTENANCE Charge Air Cooler — Inter-Cooler The brake master cylinder has a translucent plastic reser- voir. On the outboard side of the reservoir, there is a The charge air cooler is positioned below the radiator and “MAX” mark and a “MIN” mark. The fluid level must be the air conditioner condenser.

  • Page 123: Automatic Transmission

    SERVICING AND MAINTENANCE 121 only the manufacturer’s specified transmission fluid. Refer WARNING! (Continued) to “Fluids And Lubricants” in “Technical Specifications” • To avoid contamination from foreign matter or mois- for fluid specifications. It is important to maintain the ture, use only new brake fluid or fluid that has been transmission fluid at the correct level using the recom- in a tightly closed container.
  • Page 124 122 SERVICING AND MAINTENANCE for diagnosing fluid leaks. Avoid using transmission seal- to reach the normal operating temperature. If the trans- ers as they may adversely affect seals. mission is not functioning properly, or the vehicle cannot be driven, see the NOTE and CAUTION below CAUTION! about checking the fluid level at colder temperatures.
  • Page 125 SERVICING AND MAINTENANCE 123 fluid level is low, add fluid through the dipstick tube to CAUTION! bring it to the proper level. Do not overfill. Use ONLY the specified fluid (see Fluids And Lubricants for fluid If the fluid temperature is below 50°F (10°C) it may not specifications).

  • Page 126: Noise Control System Required Maintenance & Warranty

    124 SERVICING AND MAINTENANCE Fluid And Filter Changes Refer to the “Maintenance Plan” for the proper mainte- nance intervals. In addition, change the fluid and filter(s) if the fluid becomes contaminated (with water, etc.), or if the transmis- sion is disassembled for any reason. Noise Control System Required Maintenance &...
  • Page 127 SERVICING AND MAINTENANCE 125 Exhaust System while it is in use, or (2) the use of the vehicle after such device or element of design has been removed or rendered Inspect the entire exhaust system for leaks and damaged inoperative by any person. parts.
  • Page 128 126 SERVICING AND MAINTENANCE Noise Emission Warranty particular part, component or system of the vehicle manu- factured by the manufacturer. Defects in design, assembly The manufacturer warrants that this vehicle as manufac- or in any part, component or system of the vehicle as tured by the manufacturer, was designed, built and manufactured by the manufacturer, which, at the time it equipped to conform at the time it left the manufacturer’s...
  • Page 129 SERVICING AND MAINTENANCE 127 Noise Systems Maintenance Chart and Service Log — Insert Month, Day, Year under column mileage closest to the mileage at which service was performed. MILES 67,500 75,000 82,500 90,000 97,500 105,000 112,500 120,000 KILOMETERS 108 000 120 000 132 000 144 000...

  • Page 131: Technical Specifications

    TECHNICAL SPECIFICATIONS CONTENTS FUEL REQUIREMENTS ....130 FLUIDS AND LUBRICANTS ....136 ▫...

  • Page 132: Fuel Requirements

    130 TECHNICAL SPECIFICATIONS FUEL REQUIREMENTS Diesel fuel is seldom completely free of water. To prevent fuel system trouble, drain the accumulated water from the Use good quality diesel fuel from a reputable supplier in fuel/water separator using the fuel/water separator drain your vehicle.

  • Page 133: Biodiesel Fuel Requirements

    TECHNICAL SPECIFICATIONS 131 NOTE: Biodiesel Fuel Requirements • If you accidentally fill the fuel tank with gasoline on Chassis Cab Models your diesel vehicle, Do not start the vehicle. If you A maximum blend of 5% biodiesel meeting ASTM specifi- restart your vehicle you risk damaging the engine and cation D975 may be used with your Cummins diesel fuel system.
  • Page 134 132 TECHNICAL SPECIFICATIONS following requirements if you use blends of biodiesel Fuel Water Separation — Must Use Mopar/Cummins greater then 5% but not greater than 20% (B6-B20). There Approved Fuel Filter Elements are no unique restrictions for the use of B5. Use of blends You must use Mopar/Cummins approved fuel filter ele- greater than 20% is not approved.
  • Page 135 TECHNICAL SPECIFICATIONS 133 Fuel In Oil Dilution — Must Adhere To Required CAUTION! Oil Change Interval • Under no circumstances should oil change intervals Fuel dilution of lubricating oil has been observed with the exceed 15,000 miles (24 000 km) pickup or 12,500 use of biodiesel fuel.

  • Page 136: Fluid Capacities

    134 TECHNICAL SPECIFICATIONS FLUID CAPACITIES U.S. Metric Fuel (Approximate) 2500/3500 Standard Cab Longbed 28 Gallons 106 Liters Models 2500/3500 Crew/Mega Cab Shortbed 31 Gallons 129 Liters Models 2500/3500 Crew Cab Longbed Mod- 32 Gallons 132 Liters Standard Rear Tank – Chassis Cab 52 Gallons 197 Liters Only...
  • Page 137 TECHNICAL SPECIFICATIONS 135 U.S. Metric Cooling System 6.7L Turbo Diesel Engine 2500/3500 22.0 Quarts 20.8 Liters with 68RFE (Mopar Engine Coolant/ Antifreeze 10 Year/150,000 Mile For- mula) 6.7L Turbo Diesel Engine 3500 with 22.5 Quarts 21.3 Liters AS69RC (Mopar Engine Coolant/ Antifreeze 10 Year/150,000 Mile For- mula) 6.7L Turbo Diesel Engine Chassis Cab...

  • Page 138: Fluids And Lubricants

    136 TECHNICAL SPECIFICATIONS FLUIDS AND LUBRICANTS Engine Component Fluid, Lubricant, or Genuine Part Engine Coolant We recommend you use Mopar Antifreeze/Coolant 10 Year/150,000 Mile Formula OAT (Organic Additive Technology). Engine Oil In ambient temperatures above 0°F (-18°C), we recommend you use 10W-30 engine oil such as Mopar, Shell Rotella and Shell Rimula that meets FCA Material Standard MS-10902 and the API CK-4 engine oil category is required.
  • Page 139 TECHNICAL SPECIFICATIONS 137 Component Fluid, Lubricant, or Genuine Part Fuel Selection Use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid damage to the emissions control system.

  • Page 140: Chassis

    138 TECHNICAL SPECIFICATIONS Chassis Component Fluid, Lubricant, or Genuine Part Automatic Transmission – 6.7L Diesel with (Six-Speed Only use ATF+4 Automatic Transmission Fluid. Failure to 68RFE) – 2500/3500 Pickup models without PTO use ATF+4 fluid may affect the function or performance of your transmission.

  • Page 141: Index

    INDEX...
  • Page 142 140 INDEX Adding Engine Coolant (Antifreeze) ... . .117 Caps, Filler Adding Fuel ......74, 76 Oil (Engine) .
  • Page 143 INDEX 141 Disposal Exhaust System ......124 Antifreeze (Engine Coolant) ....119 Draining Fuel/Water Separator Filter.
  • Page 144 142 INDEX Idle-Up Feature......44 Filter Disposal ......104 Instrument Cluster .
  • Page 145 INDEX 143 Shifting ........51 Disabled Vehicle ......87 Automatic Transmission .
  • Page 147 INSTALLATION OF RADIO TRANSMITTING Mobile radio equipment with output power greater than EQUIPMENT normal may require special precautions. Special design considerations are incorporated into this All installations should be checked for possible interfer- vehicle’s electronic system to provide immunity to radio ence between the communications equipment and the frequency signals.
  • Page 148 19DDDSL67-226-AA ©2018 FCA US LLC. All Rights Reserved. FiRST Edition Ram is a registered trademark of FCA US LLC. Printed in the U.S.A.

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