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Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.
Maintenance/User Serviceable Parts Routine maintenance to this GearLite product is not required. This product contains no user serviceable parts. If the module does not appear to be working properly, please contact Technical Support using the numbers listed under the “Contact Us” section on the last page of this manual.
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Company Address Ross Video Limited Ross Video Incorporated 8 John Street P.O. Box 880 Iroquois, Ontario Ogdensburg, New York Canada, K0E 1K0 USA 13669-0880 General Business Office: (+1) 613 4886 Fax: (+1) 613 4425 ...
IP Address, Subnet Mask, and Gateway for your DETOUR. Contacting Technical Support At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
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technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical support phone line is available. If the technical support person who is on call does not answer this line immediately, a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.
Before You Begin If you have questions pertaining to the operation of DETOUR, contact us at the numbers listed in “Contacting Technical Support” on page 7. Our technical staff is always available for consultation, training, or service. Overview DETOUR is a is a 12G capable point of use distribution amplifier with relay bypass. The bypass relay allows the unit to be used as a failsafe device to provide guaranteed on-air service in the case of a power failure.
Operation DETOUR has built in hysteresis mitigating bypass relay ‘chattering’ as a result of bypass error conditions coming and going. DETOUR offers two modes for the bypass relay logic: Fast Recovery and Standard Failover. Fast Recovery Mode The bypass relay acts immediately on the first two bypass error condition state changes (e.g. error, error cleared), then applies a user-configurable timer to prevent multiple state change triggers.
Installation This chapter provides information on the DETOUR hardware components and instructions for the basic physical installation of the DETOUR in your system. Static Discharge Throughout this chapter, please heed the following cautionary note: ESD Susceptibility — Static discharge can cause serious damage to sensitive semiconductor devices.
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• One 10/100 Ethernet RJ45 jack • One GPIO alarm connector • One USB mini-B connector • A power supply connection to the GearLite PS-9000 power adapter Figure 3.1 and Figure 3.2 illustrate the connection locations on the chassis. OUT 1...
ENET Connection Optionally, there is an 10/100 Ethernet port for connecting to your facility network. This connection is used to communicate with a DashBoard client for configuration and monitoring purposes. Connect DETOUR to the same network as your DashBoard client computer or to a network that has a route to the network your DashBoard client computer is on.
Status LEDs The chassis faceplate of the DETOUR includes LEDs that display the status of power, SDI input, and communication activity. DETOUR OUT 1 BYPASS IN (BYPASS) SDI IN OUT 2 OUT 3 OUT 4 +5V 2A ALARM ENET Figure 3.6 DETOUR Chassis Status LEDs Table 4 describes the status LEDs available on the DETOUR.
Using DashBoard DashBoard must run on a computer that has a physical wired ethernet connection. Wireless connections do not allow device discovery. The DashBoard software and user manual are available from the Ross Video website. For More Information on... • installing the DashBoard client software, refer to the DashBoard User Manual.
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To manually add DETOUR to the Tree View in DashBoard In the Basic Tree View toolbar of DashBoard, click The Select Equipment or Service Type to Add dialog opens. Expand the openGear/DashBoard Connect node. Select TCP/IP DashBoard Connect or openGear Device. Click Next >...
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Updating the Network Settings for DETOUR Once you establish initial communications with the DETOUR, and it displays in the DashBoard Tree View, you may wish to review or change the IP Address and other settings according to your facility network requirements. ...
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The Relay Bypass on Lock Error feature has an adjustable time out hysteresis to prevent a bypass on every lock error. The hysteresis may be varied in sensitivity to prevent bypass relay “chattering” on a signal that contains noise that makes it difficult for the reclocker to lock to. Set the slider to 1 for very sensitive, or to 100 for less sensitive.
Configuring the Outputs If you have an unused output, it is recommended to disable the output via the Setup tab in DashBoard. To disable an output From the Device View, select the Setup tab. Locate the OUTPUTS area located near the bottom of the Setup tab. Clear the Enable box for the output you wish to disable.
The DETOUR can be upgraded in the field via DashBoard. Note that DashBoard version 8.0 or higher is required. To upgrade the software on DETOUR Contact Ross Technical Support for the latest software version file. Double-click the DETOUR indicator in the Basic Tree View.
DashBoard Menus This chapter provides a brief summary of the DashBoard menus available for DETOUR. Default values are indicated with an asterisk (*). Some tabs in DashBoard display read-only fields with indicators. The indicators vary in severity from green (valid), yellow (caution), to red (alarm).
Indicates the unique identifier as defined by the user in the Network tab Product DETOUR Displays the model Supplier Ross Video Ltd. Indicates the manufacturer of your module Board Rev Indicates the version of the PCB Board S/N Indicates the serial number assigned to your module...
Setup Tab The Setup tab provides options for configuring the bypass relay, setting up the equalizer and reclocker features, enabling outputs, and selecting which alarms are monitored. Table 5.5 outlines the menus and parameters displayed in the Setup tab. Table 5.5 Setup Tab Item Parameters Description...
Table 5.5 Setup Tab Item Parameters Description Reclocker Rate Auto* DETOUR automatically detects the incoming data rate and sets the reclocker to it MADI Reclocker is set to 125Mbps Reclocker is set to 270Mbps Reclocker is set to 1.485Gbps Reclocker is set to 2.97Gbps Reclocker is set to 5.94Gbps Reclocker is set to 11.88Gbps Cable Boost...
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Table 5.6 Network Tab Item Parameters Description Apply Updates the Network tab fields Cancel Ignores any unsaved changes made to the Network tab fields DETOUR User Guide (v3.0) DashBoard Menus • 25...
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26 • DashBoard Menus DETOUR User Guide (v3.0)
Should you find that this GearLite DETOUR has failed after your warranty period has expired, we will repair your defective product should suitable replacement components be available. You, the owner, will bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond the THREE (3) year warranty period.
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28 • Warranty and Repair DETOUR User Guide (v3.0)
Technical Specifications This chapter provides technical information for DETOUR. Specifications are subject to change without notice. SDI Input Table 7.1 Technical Specifications — SDI Input Item Specifications Standards Accommodated SDI Input: per SMPTE 2082-1 Signal Type MADI, 270Mbps, 1.485Gbps, 2.97Gbps, 5.94Gbps, 11.88Gbps Impedance 75Ohm Maximum Input Length...
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Table 7.2 Technical Specifications — SDI Output Item Specifications Return Loss OUT 1 5MHz-3GHz: <-9dB 3GHz-6GHz: <-6dB 6GHz-12GHz: <-2dB OUT 2, 3, 4 Per SMPTE 2082-1 Amplitude SDI Outputs 800mV +/-10% Bypass Output 800mV +/-10% 700mV +/-10% @ 11.88Gbps Rise and Fall Time SDI Outputs 270Mbps: 400-800ps 1.485Gbps, 2.97Gbps: <135ps...
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Power Table 7.5 Technical Specifications — Power Item Specifications Required Voltage Current <500mA External Supply <600mA Dimensions Table 7.6 Technical Specifications — Dimensions Item Specifications 3.954” x 1.754” x 0.99” Physical Dimensions (100.5mm x 44.5mm x 25.1mm) a. Not including tie-wrap points. DETOUR User Guide (v3.0) Technical Specifications •...
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32 • Technical Specifications DETOUR User Guide (v3.0)
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