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Summary of Contents for Sunwire Mitel 6869
- Page 1 Solutions that shine. Mitel 6869 SIP Phone Quickstart Guide www.sunwire.ca...
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Page 2: Table Of Contents
Solutions that shine. Thank You for Choosing Sunwire! We pride ourselves on delivering the best service. Contents Phone Overview with Key Descriptions.............. Setting Up Your Voicemail..................Navigating Your Voicemail..................Most Common Phone Features................Telephone Feature * Codes..................www.sunwire.ca... -
Page 3: Phone Overview With Key Descriptions
Mitel 6869 SIP Phone Overview with Key Descriptions Key Description Message LED Indicator: Will ash red when a new voicemail message is received. Right Softkeys: 6 keys that can be con gured with a total of 40 functions, call numbers or busy lamp elds. - Page 4 Solutions that shine. Redial key Line keys: Line keys are speci c to the phone being used. This means that having an active call on Line 1 does not a ect any other user’s ability to make a call out on Line 1 of their phone. Loudspeaker/Headset key: Used to answer or place a call using the speaker phone.
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Page 5: Setting Up Your Voicemail
1234. Once logged in, you can change your passcode by pressing 0 for Mailbox Options and then 1. Recording your Greetings Sunwire o ers the option for up to three di erent types of greetings. Unavailable Greeting To record your main Unavailable Greeting, from the voicemail’s main menu press 3 for Greetings then press 1 to Record a Greeting. -
Page 6: Navigating Your Voicemail
Solutions that shine. Navigating Your Voicemail See the big picture behind your voicemail system. Dial *98 Main Menu Press 1 Press 3 Press 0 New Messages Greetings Mailbox Options During Playback Greetings Mailbox Options Press Function Press Function Press Function Change Passcode Rewind Record Greetings... -
Page 7: Most Common Phone Features
Most Common Phone Features Learn how our most common features work. Log In / Log Out of your Extension This feature is most commonly used by individuals who share phone sets or those who wish to use their extension on di erent phones (and/or locations). - Page 8 Solutions that shine. Transferring Calls There are two methods of transferring a call: Attended (full) Transfer and Blind Transfer. An attended transfer allows you to speak with the individual you are transferring to prior to completing the transfer whereas a blind transfer simply sends the call. To complete an attended (full) transfer: 1.
- Page 9 Parking a Call Inbound calls can be parked (put on a public hold) by way of the bottom softkeys or by dialling: ##. Parking a call allows you or another user to pick up the call from any other device on the phone system.
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Page 10: Telephone Feature * Codes
Solutions that shine. Telephone Feature * Codes Access features quickly using the following dial codes. Feature Dial Code Access Voicemail Anonymous Calling *67 + Number Call Forwarding Enabled *72 + Number Call Forwarding Disabled Park Call Answer Parked Call Dial Lot Number Extension Login Extension Logout Extension Login/Logout Toggle... - Page 11 Sunwire Inc. www.sunwire.ca If you require any further assistance, please contact our support team: tier2@sunwire.ca 1-833-727-6777...
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