Summary of Contents for Rath SmartAlert
- Page 1 Installation & Operations Manual SmartAlert Software & Wireless System RP8500SA N56W24720 N. Corporate Circle Sussex, WI 53089 Made in the USA Ver. 1 800-451-1460 www.rathcommunications.com 3 Year Warranty 12/18...
- Page 2 Thank you for purchasing RATH’s SmartAlert System. We are the largest Emergency Communication Manufacturer in North America and have been in business for over 35 years. We take great pride in our products, service, and support. Our Emergency Products are of the highest quality.
- Page 3 Installation RATH® SmartAlert Software is part of an emergency notification system that can be used to notify staff of patient- initiated calls from wired and/or wireless devices in a single facility. RATH® SmartAlert can be connected to a hardwired RATH® SmartCare System and/or a RATH® SmartAlert Wireless Gateway, allowing devices such as Wireless Pull Strings, Wrist or Lanyard Pendants, Smoke Detectors, and Activity Sensors to have immediate activation recognition.
- Page 4 GATEWEAY POE PLUS SWITCH ROUTER • The Pocket Paging System and SmartCare System will connect to the available Comm Ports of the SmartAlert Server PC • The SmartAlert Server connects to the router over an Ethernet cable • A POE Plus Switch will connect to one of the available LAN router ports •...
- Page 5 • Install SQL Server Express 2017 and SQL Server Management Studio (From https://www.microsoft.com/en-us/sql-server/sql-server-editions-express) • Select Custom and Install • Click on New SQL Server Stand-Alone Installation or add features to an existing installation • Install Named Instance (SQLExpress) • Click Install SQL Server Management Tools and download SQL Server Management Studio 17.9.1 •...
- Page 6 • Create a shortcut for the nursecall.exe file in the Nurse Call folder • Move the shortcut to the desktop SmartAlert Software on Non Server PC • Create a new folder in the root of C:\ called NurseCall (C:\NurseCall) • Locate \\RATHNURSECALLSE\ Shared folder from the server •...
- Page 7 The PC with SmartAlert Software, or Notification Center, displays calls from all connected and programmed devices. It can be integrated with both the SmartCare Hardwired System and the SmartAlert Wireless System. The Notification Center displays each call listed by time and priority. The oldest and highest priority calls are displayed at the top.
- Page 8 Management Email Database The Management Email Database is the icon used to schedule automatic email reports as well as manage the list of scheduled automatic email reports. To schedule a new automatic email report, use the Add button at the bottom of the popup window and complete the required fields.
- Page 9 Nurse/ Caregiver Database The Nurse/Caregiver Database is the icon used enter information pertinent to the facility’s nurses/caregivers, manage nurse/ caregiver profiles, and configure email and text notifications to go to individual nurses/ caregivers based on specified parameters. To add a new Nurse/Caregiver, use the Add button at the bottom of the popup window and complete the desired fields.
- Page 10 To configure email and text notifications, use the Operational Details tab. Make sure the checkbox next to Active is selected to ensure notifications are sent. Enter an email address and check the box next to Send Reports to email address to have reports emailed to the nurse/caregiver.
- Page 11 Use the Shift/Zone tab to assign a shift and/ or zone to the nurse/caregiver. When finished, click the Save button. To see a list of all nurses/caregivers, use the List tab. To delete a nurse/caregiver from the system, select the desired nurse/caregiver from the list, then click the Delete button.
- Page 12 Zone Database The Zone Database is the icon used to assign rooms to zones. Additional rooms can be added by using the Add button at the bottom of the popup window. To assign a room to the zone, select the desired room from the Available Rooms list and use the arrows to move it to the Rooms Assigned to this Zone list.
- Page 13 Transmitters that can be used with a wireless network. All wireless Transmitters are battery powered by lithium batteries that have a long battery life. An alert will display on the SmartAlert Server when their batteries lives are depleted. For a complete list of compatible wireless devices please see: https://www.rathnursecall.com/.
- Page 14 The signal margin is the measurement of the decibel level of the message, minus the decibel level of any interfering signals. RATH® wireless equipment should be placed within a facility such that all end-devices produce signal margin readings of at least 4 decibels. Both the signal level and signal margin are measured in decibels. Because signal strength and signal margin are measured on a logarithmic scale, the difference between a decibel level of 3 (weak) and a decibel level of 4 (good) is a much larger difference than it would be on a linear scale.
- Page 15 6. Plug the connector cable from the backup battery into the battery connector. Register the Repeater Although the Repeater is functional upon startup, RATH® strongly recommends that you register it. RATH® recommends all Repeaters be supervised. When supervised, the RC5040-20T Repeater will send a check-in message every 20 minutes.
- Page 16 Mount the Repeater Caution: Mount the Repeater in a location removed from metal. Metal objects (duct work, wire mesh screens, boxes) will reduce RF range. Caution: In UL 2560 installations, the unit must be mounted with the cable opening facing downward. 7.
- Page 17 5 FCC Part 15 and Industry Canada Compliance This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
- Page 18 Repeater Location Repeaters (RC5040-20T) provide the backbone of the SmartAlert Wireless System. To ensure adequate coverage, Repeaters may need to be placed strategically throughout the facility. When mounting Repeaters, it is important to mount them away from any immediate obstacles, large metal objects, and as high as possible so they can receive messages easily.
- Page 19 4. To relieve stress on the Ethernet and power cabling, secure it to the cabling tie loop with a tie 5. If mounting the RC6080 to drywall, install the drywall anchors included in the installation packet 6. Use four of the provided screws to mount the RC6080, making sure it is flush with the wall 7.
- Page 20 Front Panel: POWER RADIO A: Power LED = Green indicates the presence of line power or power over Ethernet B: Radio LED = Green indicates that the device is decoding messages from the EchoStream wireless network C: LAN LED = Green indicates Ethernet link, flashing indicates Ethernet activity Diagnostic LEDs Static LED: •...
- Page 21 (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the SmartAlert Software or the provisions of or failure to provide support services, even if RATH®...
Need help?
Do you have a question about the SmartAlert and is the answer not in the manual?
Questions and answers