ISON IS-C3100 User Manual
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ISON IS-C3100 User Manual

Ethernet to 2g/3g terminal, ethernet to lte terminal
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IS-C3100
Ethernet to 2G/3G Terminal
IS-C4100
Ethernet to LTE Terminal

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Summary of Contents for ISON IS-C3100

  • Page 1 IS-C3100 Ethernet to 2G/3G Terminal IS-C4100 Ethernet to LTE Terminal...
  • Page 2 WARNING: The ISON GSM wireless terminal is a RF product intended for interfacing and operating with a host device. Local relevant RF regulations such as allowed frequencies and usage in commercial flights must be observed.

  • Page 3: Table Of Contents

    DHCP Server ........................29 3.7.4 Port Forwarding The function of port forwarding on the IS-C3100/4100 allows you to redirect traffic from a remote host on the WAN to a specific port on a LAN network device and prohibits remote hosts to access the LAN network devices directly................31 Advanced Settings ........................
  • Page 4 Power on the Modem ......................77 Reset to default ........................77 External input x2 ........................77 External Relay x1 ........................77 DB9 Connector ........................77 Install SIM card ........................77 ISON Cellular Control Protocol (CCP) ....................78 ORDERING INFORMATION ......................87 List of Figures...
  • Page 5 Figure 8: SIM Card Holder for IS-C3100/4100 ..................22 List of Tables Table 1: Chassis Dimensions and Mechanical Description for IS-C3100/4100 ......... 16 Table 2: DB9 Pins Definition for IS-C3100/4100 ..................17 Table 3: Interfaces description and Pinouts definition of IS-C3100/4100 ..........18...

  • Page 6: Introduction

    1 INTRODUCTION 1.1 Description The ISON IS-C3100 is a Ethernet to 3G wireless terminal designed for RJ45 communication over TCP/IP via any readily available 3G carrier network. Moreover, the ISON IS-C4100 is an Ethernet to LTE wireless terminal designed for RJ45 communication over TCP/IP via any readily available LTE carrier network.
  • Page 7 General Features IS-C3100 General Features Frequency Range UMTS (WCDMA/FDD) 800/850/900/1900/2100 MHz 800/900/1800/1900 MHz Protocol Stack TCP/IP, UDP, HTTP, HTTPs, FTP, DHCP, DDNS, ARP, Telnet, SMTP, SNMP Power Supply Input 9~48VDC Power Consumption Working mode: < 330mA Humidity 5~95% (non-condensing) Operating Temperature -40~+75°C...
  • Page 8 15 KV Event Trigger GPRS/Reboot/IO/Relay Port Forwarding IPSec Open VPN CCP/CCU API：ISON Cellular Control Protocol ( = CCP) Utility：ISON Cellular Configuration Utility ( = CCU) Interfaces RF Antenna Socket 50 Ohm SMA Power Connector DC jack connector SIM Card Num...
  • Page 9 IEC61000-4-3 IEC61000-4-4 IEC61000-4-5 IEC61000-4-6 EN301908-1 Safety EN60950-1...
  • Page 10 IS-C4100 General Features Frequency Range LTE - 2100/1800/2600/900/800 MHz UMTS/HSPA - 2100/1900/850/800/900 WCMDA 2100MHz, 1900MHz, 850MHz, 900MHz Protocol Stack TCP/IP, UDP, HTTP, HTTPs, FTP, ICMP, DHCP, DDNS, ARP, SNMP, Telnet Power Supply Input 9~48VDC Power Consumption Working mode: < 330mA...
  • Page 11 Port Forwarding IPSec Open VPN Event Trigger GPRS/Reboot/IO/Relay CCP/CCU API：ISON Cellular Control Protocol ( = CCP) Utility：ISON Cellular Configuration Utility ( = CCU) Interfaces RF Antenna Socket 50 Ohm SMA Power Connector DC jack connector SIM Card Num SIM Card Slot...

  • Page 12: Functional Block Diagram

    1.3 Functional Block Diagram Figure 1: Functional Block Diagram for IS-C3100/4100 The IS-C3100/4100 consists of a fully certified (CE /NCC approved) GSM/GPRS engine, SIM card holder and power regulator. The wireless terminal is supplied with power via the DC jack. The remaining DB9 connector is used for data communications.

  • Page 13: Main Features And Services

    1.4 Main Features and Services The IS-C3100/4100 performs a set of telecom services (TS) according to GSM standard phase 2+, ETSI and ITU-T. The services and functions of the IS-C3100/4100 are implemented by issuing customized applications embedded on the device, or by AT commands issued internally, or over the RJ-45 to RS-232 serial interface.

  • Page 14: Precautions

    Table 2: Features and Specifications 1.5 Precautions The IS-C3100/4100 wireless terminal is designed for indoor use only. For outdoor use, it has to be integrated into a weatherproof enclosure. Do not exceed the environmental and electrical limits as specified in the user manual.

  • Page 15: Mechanical Description

    2 MECHANICAL DESCRIPTION 2.1 Overview The pictures below show the mechanical design of the wireless terminal along with the positions of the different connectors. 2.2 Dimensions Figure 2-1: Chassis Dimension for IS-C3100...

  • Page 16: Figure 3-2: Chassis Dimension For Is-C4100

    Figure 3-2: Chassis Dimension for IS-C4100 Parameter Value Height (H) 48mm Length (L) 121mm Width (W) 88.0mm Weight 420g Chassis Material Metal Table 1: Chassis Dimensions and Mechanical Description for IS-C3100/4100...

  • Page 17: Electrical Interface Descriptions

    3 ELECTRICAL INTERFACE DESCRIPTIONS 3.1 Buttom side view (DB9 connector) Figure 4:RS232/RS422/RS485 for IS-C3100/4100 The table below defines the RS-232/422/485 pin configuration on the wireless terminal. Table 2: DB9 Pins Definition for IS-C3100/4100...

  • Page 18: Top Side View (Dc Jack & Power Terminal Block)

    For power redundancy purpose, it is recommended to connect both DC jack and the wire power line to the corresponding power pinouts of terminal block to a DC power sources. The interfaces description and pinouts definition for IS-C3100/4100 are as follows: Table 3: Interfaces description and Pinouts definition of IS-C3100/4100...
  • Page 19 Note: The reset button is located on the top panel of IS-C3100/4100. You can reboot it to factory default settings by pressing the RESET button with a pointed object such as an un folded paper clip. System reboot: Hold the RESET button down for 1 second and then release Reset to factory default: Hold the reset button down for 30 seconds while the READY LED and SIM LED go off until READY LED starts bliking green.

  • Page 20: Frond View (Antenna & Led)

    ANT2, there would be no cellular signal received to establish the traffic communication. For optimum RF performance, the ISON wireless terminal has to be connected to an external RF antenna matched to 50ohms. Please use a SMA Male connection for the wireless terminal.

  • Page 21: Table 4: Led Functions Of Is-C3100/4100

    Registered to a base station with cellular connection in UMTS or Amber HSPA mode IS-C3100 Registered to a base station with cellular connection in UMTS or Amber HSPA mode Registered to a base station with cellular connection in GPRS or Amber EDGE mode Table 4: LED Functions of IS-C3100/4100...

  • Page 22: Hardware Installation

    3.4 Hardware Installation In the bottom, the IS-C3100/4100 wireless terminal is provided with a SIM card reader designed for 1.8V and 3V SIM cards. It is the flip-up type which can be locked. It can be accessed through removing the cover as shown below.

  • Page 23: Web Console

    Please set up your PC with the same network segment, such as 10.0.10.2/24. So you can use browser to access the web console of IS-C3100/4100 for further configuration or management. Please configure the gateway such as default IP address 10.0.10.1/24 of IS-C3100/4100 on your PC if you wish to route the traffic from LAN to Cellular WAN.

  • Page 24: Overview

    3.6 Overview This page displays the system information of IS-C3100/4100. 3.6.1 System Info Item Description Model name Display the model name Device name Display the device name System up time Display system run times Firmware version Display the Firmware version...

  • Page 25: Lan Info

    3.6.2 LAN Info Item Description Device MAC address Display physical address IP address Display the IP address Subnet Mask Display the subnet mask 3.6.3 Cellular Info Item Description Cellular RSSI Signal Cellular WAN IP address Display the WAN IP address...

  • Page 26: Basic Settings

    S a v e Item Description IP Address Enter the unique IP address for the IS-C3100/4100 Subnet mask Enter the subnet mask to specify the type of network. Enter the IP address of the primary DNS server. Primary DNS server After you specify a DNS server, you can access a web site by entering its URL instead of the IP address.

  • Page 27: Cellular Wan Settings

    The registration process has to be completed to a base station before the timeout specified in the Register to network timeout field. For instance; if IS-C3100/4100’s 1st priority SIM failed to register to the base station within that time period, it changes to 2nd priority SIM.
  • Page 28 Item Description Access Point Name Personal Identification Number Select authentication protocol if your service provider Authentication Protocol provided Enter the username for authentication if your service Username provider provided Enter the username for authentication if your service Password provider provided 1.Click to Apply all settings.

  • Page 29: Dhcp Server

    IP addresses of the connected End devices thru automatically IP addresses assignment. With DHCP Server implementation of IS-C3100/4100, the connected DHCP supported client devices can successfully obtain the dynamic IP addresses assigned from the IS-C3100/4100 (DHCP server) via Ethernet ports network connection.
  • Page 30 Item Description DHCP server Select “Enable” or “Disable” by drop-down list Default gateway Set default gateway Subnet mask Set subnet mask Primary DNS server Set IP address of the primary DNS server. Second DNS server Set IP address of the secondary DNS server.

  • Page 31: Port Forwarding The Function Of Port Forwarding On The Is-C3100/4100 Allows You To Redirect

    S a v e 3.7.4 Port Forwarding The function of port forwarding on the IS-C3100/4100 allows you to redirect traffic from a remote host on the WAN to a specific port on a LAN network device and prohibits remote hosts to access the LAN network devices directly.
  • Page 32 Item Description 1. Select Protocol and input Public Port, Internal IP, Port Forwarding and Internal Port. 2. Enable the mapping setting.

  • Page 33: Advanced Settings

    S a v e 3.8 Advanced Settings Several advanced functions are available to increase the functionality of your IS-C3100/4100 and wireless network system. 3.8.1 Serial Setting (Pic and function needed to be re-checked | 4/25/2017 email send for confirmation)

  • Page 34: Snmp Agent

    3.8.2 SNMP Agent Simple Network Management Protocol (SNMP) is an OSI application layer protocol that facilitates management information between network devices. SNMP is based on the manager/agent model of a network management architecture. An SNMP-managed network consists of three key roles: SNMP Manager, agents, and managed devices.
  • Page 35 Item Description 1. Enable the SNMP Agent setting. 2. Click Apply to save settings. 3. Need to go to “Save” then click on the save button Enable to complete the process S a v e...
  • Page 36 Indicates the community read access string to permit access to SNMP agent. The allowed string length is 0 to 255, and the allowed content is the ASCII characters from 33 to 126. The field is applicable only when SNMP version is Read community / User SNMPv1 or SNMPv2c.
  • Page 37 8-character password. The private object ID (OID) is the enterprise value for Private object ID the IS-C3100/4100.

  • Page 38: Ipsec-Based Vpn Setting Vpn (Virtual Private Network) Provides Private Network Security Over Internet By

    Click “Edit” to create IPsec settings. 1. Click to Apply all settings. 2. Need to go to Save then click on the save button to Apply & Save complete the process S a v e IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 39 Description Connection name Enter a descriptive name for the VPN tunnel. Select Start in Initial to set the IS-C3100/4100 to Startup mode initiate a connection with the remote VPN gateway. Enter the remote VPN server subnet IP of the local Local network network.
  • Page 40 Enter the number of minutes for the VPN IKE SA phase 1 Lifetime. This is the period of time to pass Life time: before establishing a new IPSec security association (SA) with the remote endpoint. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 41 Timeout to check if the connection is alive or not. 1. Click to Apply all settings. 2. Need to go to Save then click on the save button to Apply & Save complete the process S a v e IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 42 IPSec Secure Tunnel Setup Example IS-C3100/4100_A Configuration IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 43 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 44 The user can go to IPSec log to check the IPsec connection status. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 45 IS-C3100/4100_B Configuration IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 46 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 47 The user can go to IPSec log to check the IPSec connection status. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 48 You can verify the IPSec connection by running the ICMP Ping command. In the above setup example scenario, PC A can ping PCB (192.168.0.100) and PC B can ping PC A (10.0.10.100) to verify if IPSec tunnel connection is successfully established. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 49: Openvpn

    3.8.2 OpenVPN IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 50: Certificate

    2. Please make sure that IPSec-based VPN setting function is OFF. 3.8.3 X.509 Certificate X.509 is a digital certificate method mostly used for IPSec Authentication. IS-C3100/4100 can generate a trusted Root Certification and then generate the certificate to export in order to import on the remote VPN router gateway.
  • Page 51 IS-C3100_A Configuration Steps Note: 1. Please make sure to delete the previous root CA before generating the new one. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 52 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 53 The user can go to the IP-based VPN setting to enable the IPSec function also to create the IPSec connection session by clicking on the tab of Edit. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 54 Note: 1. Please make sure that the function of OpenVPN is disabled first. The user has to change the authentication mode also select the local certificate and remote certificate carefully. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 55 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 56 Note: 1.Click to Apply all settings. 2.Go to “Save” then click on the save button if you wish to update the configuration settings. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 57 ICMP Ping command. In the above setup example scenario, PC A can ping PC B (192.168.0.100) and PC B can ping PC A (10.0.10.100) to verify if IPSec tunnel connection is successfully established. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 58 IS-C3100_B Configuration Steps IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 59 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 60 The user can go to the IP-based VPN setting to enable the IPSec function also to create the IPSec connection session by clicking on the tab of Edit. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 61 Note: 1. Please make sure that the function of OpenVPN is disabled first. The user has to change the authentication mode also select the local certificate and remote certificate carefully. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 62 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 63 Note: 1.Click to Apply all settings. 2.Go to “Save” then click on the save button if you wish to update the configuration settings. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 64: The User Can Go To Ipsec Log To Check The Ipsec With X.509 Authentication Connection Status

    ICMP Ping command. In the above setup example scenario, PC A can ping PC B (192.168.0.100) and PC B can ping PC A (10.0.10.100) to verify if IPSec tunnel connection is successfully established. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 65: Maintenance

    You can ping from IS-C3100/4100 to any desired IP addresses of hosts reside on the Cellular WAN side. Or you can ping from IS-C3100/4100 to any desired IP addresses of hosts reside on the LAN side. IS-C3100/4100 Wireless Terminal User Manual...

  • Page 66: At Command

    3.9.2 AT Command This function of the AT Commands allows the external application to obtain various status information from IS-C3100/4100 series. For detailed AT commands syntax description, please contact Service and Support for such requests. IS-C3100/4100 Wireless Terminal User Manual...
  • Page 67 Item Description Command Input AT command in the command field. Send Click to send. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 68: Password

    Confirm the new password Input new password again. Click Apply to change password. Apply & Save Need to go to “save” then click on the save button to complete the process. 3.9.4 User management IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 69 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 70 Input new password. Confirm the new password Input new password again. Click Apply to change password. Apply & Save Need to go to “save” then click on the save button to complete the process. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 71: Update Fw

    3.10 Update FW The IS-C3100/4100 can be enhanced with more value-added functions by installing firmware upgrades. Please download the latest release firmware from ISON website. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 72: Reset To Default

    Item Description Firmware File Click to load the firmware file Upload Click to upgrade the firmware 3.11 Reset to Default All the configuration will be reset to the factory default value. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 73: Status

    Item Description Reset Click to reset IS-C3100/4100 to default. 3.12 Status 3.12.1 IO/Relay Status Item Description Click GET to obtain the status of DI1. Click GET to obtain the status of DI2. Relay Trigger the Relay to enable/disable relay.
  • Page 74 3.12.2 IPSec Log OpenVPN Log IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 75 Please provide us the syslog in the text file upon request for further diagnosis and analysis purpose. Item Description IPSec Log Record the IPSec log. OpenVPN Log Record the OpenVPN log. Syslog Record the syslog. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 76: Save

    Please make sure to complete this step in order to update all the configuration changes after you click on apply on each function’s setting page. Item Description Click Save button to save all setting you configure. Save Then IS-C3100/4100 will reboot. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 77: Operating Note

    Please turn to back view, screw open the cover, then user will see SIM card holder. Please use SIM card faces to PCB board and put it into holder, please screw the cover back. IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 78: Ison Cellular Control Protocol (Ccp)

    5 ISON Cellular Control Protocol (CCP) ISON user can remotely control IS-C3100/4100 through ISON Cellular Control Protocol. ISON Cellular Control Protocol is open to ISON user. The CCP should be converted to hexadecimal then count with checksum. If any question about CCP, please feel free to contact us.
  • Page 79 CCP Setting Process via Internet/RS-232 CCP Setting Process via SMS (using admin phone number) IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 80 Response +: {IP}: {Port}, {Disable (0)/ Enable (1) Response Format bit} Example: Send --> MLB+CONNECTIONPROFILE: 6, 2, Z Response +: 192.168.99.22:54321,1 (Socket TCP Client Mode at Index 2 IP 192.168.99.22:54321 has been enabled) IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 81 192.168.100.99 port 27000 to profile 2 for TCP Client Mode (enabled) MLB+UARTSETTING Command Header RS232 UART Type RS485 RS422 0. 230400 1. 115200 Read 2. 57600 Baud rate 3. 38400 4. 19200 5. 9600 6. 4800 IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 82 Send --> MLB+UARTSETTING: Z Response +:1, 1, 2, 2, 0, 0, 1 (UART Mode is RS232 at 115200 / ODD / 2Bits / H/W flow control disabled / DTR at Low / RTS at High) IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 83 }, {User Name}, {Password}, Response format {Internet connection type } Example: Read Send --> MLB+INTERNETSETTING: Z Response +: internet, user, pass, 4 (APN=internet /User Name = user/Password=pass/Current Service Type is Transparent Server Fast Mode)" IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 84 Response +: { }, { Retry Time Interval } Retry Time Example: Read Send --> MLB+RECONNECTSETTING: Z Response +: 9999,5 (Connecting maximum retry time is no limit and retry interval is 5 minutes)" IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 85 End Tag Response +: {ID}, {Header}, {Packing Response format (Enable/Disable)} Example: Read Send --> MLB+PACKINGSETTING: Z Response +:ID_123,MST,1 (The device ID is " "ID_123"") (Packing header will be ""MST"" and has been enabled)" IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...
  • Page 86 2. DIO2 End Tag Set Relay Command Header MLB-SETRELAY 0. Low Relay Level Write 1. High End Tag Save Parameters Command Header MLB-SAVEPARAMETERS: Write End Tag Restart Command Header MLB-RESTART: Write End Tag IS-C3100/4100 Wireless Terminal User Manual Rev 1.1...

  • Page 87: Ordering Information

    6 ORDERING INFORMATION ISON Product IS-C3100/4100: The ISON Dual-Band 3G/4G wireless terminal Power Adaptor ISA-PSP-100: Input: AC 100 ~ 240V Output: 9V/1.3A DC jack 5.5/2.1 ISA-PSP-101: US Adapter Plug ISA-PSP-104: British Adapter Plug ISA-PSP-103: European Adapter Plug ISA-PSP-102: Australia Adapter Plug ISA-CAB-001: DC Jack power line 5.5/2.1...

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