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Quick Links
Ingenico Desk/5000
and Move/5000
Keep this reference guide handy for quick tips on
popular features and answers to common questions.
Touch screen and
key functions
Touch
screen
navigation:
• Cancel
• Scroll keys
• Enter
Touch
screen
navigation:
• Cancel
• Scroll keys
• Enter
Forget how to do something? Need help fast? To view
how-to instructions on your card reader's screen, simply
press the gray Admin key
and swipe finger from right to left. The Self-Help icon
will display. Press the icon to begin in-reader support.
Admin
Cancel
Correction
Enter
Admin
Cancel
Correction
Enter
. Press anywhere on the screen
Voice Authorizations, call:
1-888-706-1526
Support 24/7, visit:
chase.com/POShelp
Call us 24/7, at:
1-888-886-8869
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Related Manuals for Chase ngenico Desk 5000
Summary of Contents for Chase ngenico Desk 5000
- Page 1 Enter Voice Authorizations, call: 1-888-706-1526 Touch screen navigation: • Cancel Support 24/7, visit: • Scroll keys chase.com/POShelp • Enter Admin Cancel Correction Enter Call us 24/7, at: 1-888-886-8869 Forget how to do something? Need help fast? To view how-to instructions on your card reader’s screen, simply...
- Page 2 Process sale Process return Void sale Press [ ] key to pull up main menu. Press [ ] key to pull up main menu. Press [ ] key to pull up main menu. Press [ ] key or [ ] Sale icon on Press [ ] key or [ ] Return icon...
- Page 3 Account settlement Your card reader is preset to either automatic or manual settlement. Automatic settlement: Manual settlement: • Press [ ] key. If your card reader is set to auto settle, transactions in current batch will settle at a specific time, (typically 0500) within a •...
- Page 4 DESK If you don’t see the error you are looking for, visit chase.com/POShelp and click on the “Error Message Help” link at the top of the page, where you can search by error and quickly get the help you need to continue accepting payments.