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GENERIC SERVICE
VX-2428 GEN 2
DISPLAY SYSTEM MANUAL
25 September 2018
DD3937164
Rev 00
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766

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Summary of Contents for Daktronics VX-2428

  • Page 1 GENERIC SERVICE VX-2428 GEN 2 DISPLAY SYSTEM MANUAL 25 September 2018 DD3937164 Rev 00 201 Daktronics Drive Brookings, SD 57006-5128 www.daktronics.com/support 800.325.8766...
  • Page 2 Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.
  • Page 3: Table Of Contents

    Power Connections ........7 Traffic Cabinet Termination ....7 How to Use This Manual ......1 Display Termination ........8 Theory of Operation ........1 Conduit Sealing ........8 Vanguard VX-2428 Power and Control ® System .............1 Module Connection .......8 Vanguard Software .......1 ® Fans and Power Supplies Connection ..
  • Page 4 LED and Electronic Circuitry ....17 Maintenance Checklist ......18 Troubleshooting ........19 Exchange and Repair Programs ..22 Daktronics Part Numbers ......22 Daktronics Exchange and Repair & Return Programs ........22 Exchange Program ......22 Before Contacting Daktronics .....22 Repair & Return Program .....23 Shipping Address ........24 Email ............24...
  • Page 5: Introduction

    Daktronics identifies manuals by the ED or DD number located on the cover page of each manual. For example, this manual is referred to as DD3937164.
  • Page 6: Auxiliary Control Panel

    Auxiliary Control Panel The auxiliary control panel (ACP) complements the Vanguard Field Controller by ® providing a secondary control interface panel at the DMS site. The ACP allows a maintenance technician to perform diagnostics while working in one location without having to access the Vanguard Field Controller in another location.
  • Page 7: Components

    Components Display Modules A module is a replaceable unit consisting of a display panel with clusters of LEDs, called pixels. The pixels display messages on the display. Refer to Figure 2. Each module contains drive electronics that receive data packets from the Vanguard control board and lights the ®...
  • Page 8: Traffic Cabinet

    Traffic Cabinet Power Supplies The power supplies provide voltage to power the modules. Multiple power supplies provide power redundancy. If one power supply in the group fails, the other supports the full power load, preventing power failure to the modules. Isolation Board One isolation board mounts to each power supply.
  • Page 9: Cabinet Heater

    Cabinet Heater The heater fan is located at the bottom of the traffic cabinet. The fan, thermostat, and heater regulate the temperature within the traffic cabinet, ensuring internal components operate at ideal temperatures. A UPS contains batteries and an inverter. If the utility AC power fails, the UPS powers the Vanguard Field Controller and communication equipment for a limited amount of time.
  • Page 10: Mechanical Installation

    Use appropriate hardware to support the weight of the display. Have a qualified engineer inspect the mounting structure. Note: Daktronics is not responsible for mounting methods or the structural integrity of support structures provided by others. After installing the display, inspect the top and sides of the display for any openings that may allow moisture to enter the display.
  • Page 11: Electrical Installation

    Electrical Installation Getting Started Daktronics recommends that a separate circuit be run to the electronic display(s) to isolate it and prevent any issues that could be caused by line voltage fluctuations or high frequency noise on the power line caused by other types of equipment. A separate circuit also makes display maintenance and troubleshooting easier.
  • Page 12: Display Termination

    To make AC power connections at a traffic cabinet: 1. Remove the panelboard cover to reveal the lugs. 2. Route the power cables through the bushing and into the panelboard. 3. Terminate each hot wire at L1 and L2, neutral wire at neutral ground bar lug, and ground wire to the ground bus bar in the panelboard.
  • Page 13: Vanguard ® Control Board Address Setting

    After installing the display and DMS site equipment, test the site according to the field test procedure. This ensures all equipment is installed properly and is operational. If a field test procedure is not available, call Daktronics Transportation Customer Service to obtain a copy.
  • Page 14: Maintenance And Troubleshooting

    2. Only qualified service personnel should access internal display electronics. Contact Daktronics Customer Service for training needs. 3. Daktronics engineering staff must approve changes made to the displays. If making modifications, submit detailed drawings to the Daktronics engineering staff for evaluation and approval or the warranty will be void.
  • Page 15: 7-Segment Error Codes

    7-Segment Error Codes A 7-segment indicator appears on the following components; refer to Figure 8. The 7-segment indicator provides codes to indicate any present errors and their cause. When an error occurs, the 7-segment will flash the error code. If multiple errors are present, the 7-segment will flash the errors individually in succession.
  • Page 16: Isolation Board

    Isolation Board 7-Segment Error Code Error Cause No CAN packets for 10 Communications Lost seconds Input power failure V-In < 21 VDC Output power failure V-In < 21 VDC (with V-ln OK) 8 (looping) No Error Vanguard Field Controller Replacement ®...
  • Page 17: Vcb Maintenance

    7. Plug the 4-pin power connector and 20-pin signal connector into the new module. Note: The connectors only fit together one way; do not force the connection. 8. Reapply power to the power supplies turned off in Step 1. 9. Test the modules: a.
  • Page 18: Filter Replacement

    • Check the filters every year. Clean the filters with water and a mild detergent, such as dish soap. • Compressed air can be used to clean the filter provided the nozzle is held at least 6" away from the filter, the pressure is no greater than 60 psi, and the air is blown through the filter opposite the air flow direction as indicated by the arrow stamped on the filter frame.
  • Page 19: Traffic Cabinet Fan And Thermostat Assembly Replacement

    3. Insert a new lamp into the assembly and replace the cover. 4. Restore power and test the light. Display Maintenance The following service intervals are recommendations. Contact Daktronics for recommendations based upon location-specific conditions. Structure At least once per year: •...
  • Page 20: Ventilation Fans

    Ventilation Fans At least once per year: • Verify all fans work by pushing the test button until the fans turn on. • Open the intake fan assembly and clean any dirt and debris off the fan blades. Spin the fan blades with a pen or pencil to ensure the bearings are free and the fan is balanced.
  • Page 21: Pressure Wash Cleaning Method

    LED and Electronic Circuitry Test LED and electronic circuitry at intervals determined by customer requirements. Daktronics recommends performing the tests at least monthly. Perform tests on the DMS to check for hardware problems and incorrect variable settings. Note: The following tests display functions, not other DMS equipment hardware.
  • Page 22: Maintenance Checklist

    Maintenance Checklist Refer to the instructions in the Fan and Filter Maintenance (p.13), Traffic Cabinet Maintenance (p.14), and Display Maintenance (p.15). One copy of the following service interval table may be filled out for each display. Display Location: Monthly Remote 1 yr.
  • Page 23: Troubleshooting

    Troubleshooting For additional assistance, contact Daktronics Transportation Customer Service at the telephone number on the cover page. Problem Observed Possible Cause Solution Check that the traffic cabinet No LEDs light, and the No power. has power. Vanguard Field Controller ®...
  • Page 24 Problem Observed Possible Cause Solution Power connector unplugged Plug in connector. at module. Address and signal connector Plug in connector. unplugged at module. No LEDs on a module light. Power plug terminals are not Inspect all wires and terminals properly seated, or the wire is for power plug.
  • Page 25 Problem Observed Possible Cause Solution Light sensor assembly is Clear obstruction. obstructed. One or more wires or terminals in the light/temp control cable are misplaced, open or shorted to other wires or the Repair as needed. frame in display, Vanguard ®...
  • Page 26: Exchange And Repair Programs

    Daktronics offers a unique Exchange Program as a quick service for replacing key parts in need of repair. If a part requires repair or replacement, Daktronics sends the customer a replacement, and the customer sends the defective part to Daktronics. This decreases display downtime.
  • Page 27: Repair & Return Program

    Repair & Return Program For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for repair, follow these steps: 1. Call or fax Daktronics Customer Service: Refer to the appropriate market number in the chart listed on the previous page.
  • Page 28: Shipping Address

    Shipping Address Daktronics Customer Service 600 E 54th St N Case #____________ Sioux Falls, SD 57104 Email transportationhelp@daktronics.com Exchange and Repair Programs...
  • Page 29 Glossary Address: Identification number assigned to each sign in a network, set through the front panel interface. The central controller uses the address to differentiate between signs connected on the same network. Signs on the same network cannot have the same address.
  • Page 30 RS232: Standard PC communication type with a maximum cable length of 25’ (7.62 m). RS422: Standard differential communication type with a maximum cable length of 4,000’ (1.2 km). Serial Port: Connector on the back of the control computer that controls the display network through either a 9- or a 25-pin serial connector.

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