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YEALINK T54W SIP PHONE
PHONE + VOICEMAIL
USER MANUAL

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Summary of Contents for Northland YEALINK T54W

  • Page 1 YEALINK T54W SIP PHONE PHONE + VOICEMAIL USER MANUAL...
  • Page 2: Table Of Contents

    HOW TO SETUP, FORWARD CALLS TO VM, + ADMINISTER + RECORD GREETINGS. UNDERSTAND COMMON COMMANDS, LOGIN, LEAVE VM MESSAGES + TRANSFER TO VM. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 3: Installing Your Yealink T54W Phone

    USB Port: USB port for optional PC into this port if into this port. USB devices. your PC is connecting through your phone. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 4: Getting To Know Your Yealink Phone

    Reverses to secure the handset in the cradle when the phone is mounted vertically. Connects or disconnects the phone from the line. It is automatically activated when the HOOKSWITCH handset is lifted or replaced. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 5 The phone is in use. Fast-flashing green The phone is ringing. Slow-flashing green There is a call on hold. The line is idle. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 6: Screens And Icons

    Scrolls to two additional pages of line/feature keys. Press the key to advance to the More Key next screen. Call Park Keys Used to place a call on a system hold. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 7: Menu Screen

    Used by the System Administrator and requires an Admin Password. Basic Basic phone settings such as Time & Date format, display and sound settings, etc. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 8: Placing And Answering Calls

    Once you place the first call on hold and answer the second call, the Softkeys will change to allow you to toggle between calls. Press the SWAP Softkey to toggle between calls. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 9: Hunt Groups

    DETAIL SCREEN MEMBER SCREEN IMPORTANT IF YOU ARE A MEMBER OF AN iACD GROUP, REFER TO THE iACD AGENT USER MANUAL AT WWW.NORTHLAND.NET/SUPPORT Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 10: Navigatinga Connected Call

    Press the TRANSFER Softkey or press the TRANSFER key on the phone. The current call is automatically placed on hold. Dial *99 and enter the EXTENSION Number. Press the TRANSFER Softkey again immediately. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 11 If parked call is not retrieved within a preprogrammed number of seconds, the call will “Callback” to the phone it was parked from. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 12: History + Contact Lists

    Complete the action and Press the SAVE Softkey when applicable. NOTE: You can also add and edit contacts from the CommPortal User Interface. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 13: Convenience Features

    When the phone comes back up, you will be logged in. Use the LOG OUT key to log out of the phone. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 14: Rings And Indicators

    You can select from several preprogrammed ring tones so that your phone rings differently than someone who sits near you. Ring Tones can be programmed through the CommPortal User Interface. Refer to the CommPortal User Manual at www.northland.net. BASIC SETTINGS...
  • Page 15: Status Indicators

    User is on a call. Slow Flashing User is on DND. No Light User is logged out. No Light Key is programmed as a Speed Dial. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 16: Your Voicemail

    Use a wizard to set up your voicemail for the first time. Record and change greetings. Choose your voicemail to email options. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 17 Press 1 to listen to your messages. Enter your pin and press the # key. Press 1 to listen to your messages. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
  • Page 18 Press *99 and enter EXTENSION Number Enter Extension Number and Press SPEAKER or tap AUDIO CALL. Tap TRANSFER and then tap TRANSFER again immediately Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...

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