HOW TO SETUP, FORWARD CALLS TO VM, + ADMINISTER + RECORD GREETINGS. UNDERSTAND COMMON COMMANDS, LOGIN, LEAVE VM MESSAGES + TRANSFER TO VM. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
USB Port: USB port for optional PC into this port if into this port. USB devices. your PC is connecting through your phone. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Reverses to secure the handset in the cradle when the phone is mounted vertically. Connects or disconnects the phone from the line. It is automatically activated when the HOOKSWITCH handset is lifted or replaced. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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The phone is in use. Fast-flashing green The phone is ringing. Slow-flashing green There is a call on hold. The line is idle. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Scrolls to two additional pages of line/feature keys. Press the key to advance to the More Key next screen. Call Park Keys Used to place a call on a system hold. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Used by the System Administrator and requires an Admin Password. Basic Basic phone settings such as Time & Date format, display and sound settings, etc. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Once you place the first call on hold and answer the second call, the Softkeys will change to allow you to toggle between calls. Press the SWAP Softkey to toggle between calls. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
DETAIL SCREEN MEMBER SCREEN IMPORTANT IF YOU ARE A MEMBER OF AN iACD GROUP, REFER TO THE iACD AGENT USER MANUAL AT WWW.NORTHLAND.NET/SUPPORT Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Press the TRANSFER Softkey or press the TRANSFER key on the phone. The current call is automatically placed on hold. Dial *99 and enter the EXTENSION Number. Press the TRANSFER Softkey again immediately. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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If parked call is not retrieved within a preprogrammed number of seconds, the call will “Callback” to the phone it was parked from. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Complete the action and Press the SAVE Softkey when applicable. NOTE: You can also add and edit contacts from the CommPortal User Interface. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
When the phone comes back up, you will be logged in. Use the LOG OUT key to log out of the phone. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
You can select from several preprogrammed ring tones so that your phone rings differently than someone who sits near you. Ring Tones can be programmed through the CommPortal User Interface. Refer to the CommPortal User Manual at www.northland.net. BASIC SETTINGS...
User is on a call. Slow Flashing User is on DND. No Light User is logged out. No Light Key is programmed as a Speed Dial. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Use a wizard to set up your voicemail for the first time. Record and change greetings. Choose your voicemail to email options. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Press 1 to listen to your messages. Enter your pin and press the # key. Press 1 to listen to your messages. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Press *99 and enter EXTENSION Number Enter Extension Number and Press SPEAKER or tap AUDIO CALL. Tap TRANSFER and then tap TRANSFER again immediately Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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