Genius KYE Systems KB-8000X Service Advisory

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Released Date
2017/10/26
Title
KB-8000X Keyboard or Mouse is not working.
Category
( ) Hardware Related
( ) S/W Related
( ) Field Capture
( ) Purge Notice
( ) Special Notice
(V) Others

Description:

KB-8000X has a chance to lose the data code between keyboard, mouse and receiver, which causes devices
does not work.

Action:

Please bind the Keyboard and mouse frequency again with binding program and pairing method.

Steps:

Download the binding program from the Genius website.
www.geniusnet.com
KYE confidential
ALL RIGHTS RESERVED.
KYE Corporation
Service Advisory
Version
Model
V2
KB-8000X
Location
( V ) WW ASP
( V ) WW Distributor
Page 1 of 5
Affected P/N
All
Effective Date
2017/05/16
No. of DOC
DOC-2017K001
Referred DOC

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Summary of Contents for Genius KYE Systems KB-8000X

  • Page 1 ( ) Special Notice (V) Others Description: KB-8000X has a chance to lose the data code between keyboard, mouse and receiver, which causes devices does not work. Action: Please bind the Keyboard and mouse frequency again with binding program and pairing method.
  • Page 2 To bind the mouse.(Only for mouse LED is red color and receiver is bigger one) There are two kinds of receivers. KYE confidential ALL RIGHTS RESERVED. Page 2 of 5...
  • Page 3 Notice: If it shows “Black” after clicking “Start auto”that means receiver or your USB port is broken. Unconnected Notice:Shows “Green light” stand for you have paired the mouse successfully. KYE confidential ALL RIGHTS RESERVED. Page 3 of 5...
  • Page 4 To bind the mouse.(Only for mouse LED is Blue color and receiver is smaller one) Please replug the receiver first. Press the middle scroll + right button at the same time in ten seconds, the receiver and mouse will be connected automatically. To bind the keyboard( for S/N# from XP16S4911001 to XP16S4A26000 ) “ESC”and “+=”Keys KYE confidential...
  • Page 5 To Bind Keyboard(for S/N# from XP17S4212001 to XP17S4215000 or XP17S4215000 later) It doesn’t need any program.Please follow below methods. A: Replug usb dongle into USB slot. B: Press "ESC" and the left "Shift" together then put battery into keyboard at the same time, then confirm the LED flash 3 times is pairing “OK”.

Table of Contents