Removing Printer Paper Jams
This document explains the steps to remove paper jams from the Printer Head.
Many USB printer models use the Printer Head shown in
For additional information, refer to MDE-3893 Encore
Rotate clockwise to advance
paper manually.
Figure 1: Printer Head (Showing Right and Left Angles)
I. Removing Simple Paper Jams
Most paper jams are relatively simple to clear. To clear these paper jams, proceed as follows:
1. Open the Printer Door and pull out the Printer Slide.
If the paper is not sticking out of the Printer Chute, proceed to step
If the paper is sticking out of the Printer Chute, proceed as follows:
2. Gently pull to remove any loose, folded, or wrinkled paper sticking out of the Printer Chute.
3. Rotate the brass gear to advance the paper manually.
4. If the paper is advancing normally [see
a. Push the Printer Slide back in place.
b. Pass paper through the door.
c. Close the door and tear off the receipt paper.
Paper jam should be cleared.
Push as shown to release paper.
(i)
Figure 2: Clearing Simple Jams
© 2013 by Gilbarco Inc. All Rights Reserved.
USB Printer Maintenance Card
March 2013
Figure
1.
and Eclipse
Owner's Manual.
®
®
(Place Velcro
Push to release
Here)
paper.
5
on
page
2.
Figure 2
(i)]:
(ii)
MDE-5072A
Removing Printer Paper Jams
This document explains the steps to remove paper jams from the Printer Head.
Many USB printer models use the Printer Head shown in
For additional information, refer to MDE-3893 Encore
Rotate clockwise to advance
paper manually.
Figure 1: Printer Head (Showing Right and Left Angles)
I. Removing Simple Paper Jams
Most paper jams are relatively simple to clear. To clear these paper jams, proceed as follows:
1. Open the Printer Door and pull out the Printer Slide.
If the paper is not sticking out of the Printer Chute, proceed to step
If the paper is sticking out of the Printer Chute, proceed as follows:
2. Gently pull to remove any loose, folded, or wrinkled paper sticking out of the Printer Chute.
3. Rotate the brass gear to advance the paper manually.
4. If the paper is advancing normally [see
a. Push the Printer Slide back in place.
b. Pass paper through the door.
c. Close the door and tear off the receipt paper.
Paper jam should be cleared.
USB Printer Maintenance Card
®
and Eclipse
Push to release
paper.
Figure 2
(i)]:
Push as shown to release paper.
(i)
Figure 2: Clearing Simple Jams
© 2013 by Gilbarco Inc. All Rights Reserved.
MDE-5072A
March 2013
Figure
1.
®
Owner's Manual.
(Place Velcro
Here)
5
on
page
2.
(ii)
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