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touchONE-concentrator
Setup Guide
for firmware 20
Published 30.01.2020

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Summary of Contents for CUE touchONE-desk-55

  • Page 1 touchONE-concentrator Setup Guide for firmware 20 Published 30.01.2020...
  • Page 2: Table Of Contents

    Service accounts Timetables Resources Units The touchONE-concentrator unit configuration Overview IP settings Date and time settings Trusted root CA Other settings of the touchONE-concentrator unit Tools Backup and restore Statistics © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 3: Introduction

    It is therefore also possible to use the default applications of these services to make a workplace reservation (Outlook, web interface, mobile applications). For easy administration of touchONE-desk-55 units, these units are linked to a group called reservation suite. The entire reservation suite is centrally managed through the web interface of the touchONE-concentrator unit. The touchONE-concentrator must be plugged into the same LAN as the other units of the Reservation Suite.
  • Page 4: Network Infrastructure And Other Hardware Requirements

    1 Gbit/s. ▪ The network card of touchONE-desk-55 interfaces supports speeds up to 100 Mbit/s. If you are using a faster LAN, set up ports intended for touchONE panels on your switch to auto negotiate or to 100 Mbit/s.
  • Page 5: The Setup Procedure

    3. Create a reservation suite in the touchONE-concentrator. 4. Set the servers, accounts, timetables and resources in the touchONE-concentrator. 5. Scan and add interfaces touchONE-desk-55 units to the reservation suite configuration in the touchONE-concentrator. All desk interface must be connected and online to provide this step.
  • Page 6: Admin Web

    If you are connected by cable, click on your network connection in the right part. If you are using Wi-Fi, click on the item “Advanced options“ below the list of available Wi-Fi networks. Then set the item “Make this PC discoverable“ to “On“). touchONE-concentrator_CS0571.R01.000009 © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 7: Login

    Use Home page to select reservation suite administration or touchONE-concentrator unit configuration. You can provide logout too. Logout from Admin Web Go to touchONE-concentrator unit configuration Go to reservation suite administration © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 8: Reservation Suite Administration

    Click “Save” to save the changes. If you need to edit setup, click on the button . Pop-up window “Setup“ is displayed and you can edit “Name” and “Password” again. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 9: User Interface Description

    ▪ It is strictly recommended to provide changes from just one client PC at the same time. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 10: Servers

    It the field “Server type“ choose “Office 365“. No other settings is required for Office 365 server. You can test the connection with server by pressing “Test”. Click “Save” to save the changes. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 11: Service Accounts

    ▪ Password for service account ▪ Directory ID ▪ Application ID ▪ Client secret You can test the service account by means of the “Test” button. Tap “Save” to save changes. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 12: Timetables

    If you click existing time slot, it is possible to fill slot title or remove slot. Every slot can be duplicated for all days up to end of the week. Tap “Save” to save changes and apply them to the whole reservation suite. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 13: Resources

    ▪ If checked - reservation is based on selected “Timetable“ defined in the section “Timetable”. You can test the room account by tapping “Test”. Tap “Save” to save changes and apply them to the resource. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 14 Use the button on page Resources to create and download a PDF file containing labels for units touchONE-desk-55. This file can be printed using a standard printer. The label includes crop marks for easy and accurate cuts. Cut out labels can then be installed directly to the touchONE-desk-55 units.
  • Page 15: Units

    | Reservation suite administration Units In this section you can manage the units (desk interfaces touchONE-desk-55) connected to the touchONE-concentrator. Interfaces cannot be added manually using web interface, but it is necessary to scan real units connected to the network. That means before starting of unit management it is necessary to connect all desk interfaces to the same network as touchONE- concentrator.
  • Page 16 (if online). The basic configuration of the reservation suite is now complete. You can continue to set the touchONE-concentrator unit itself (IP settings, date and time, etc.). © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 17: The Touchone-Concentrator Unit Configuration Overview

    DHCP server is not available. If you are not using DHCP to assign the IP address, all items (IP address, subnet mask, default gateway and the primary and secondary DNS servers) have to be set for your network. To save changes, press the button. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 18 “Password (optional)” box. In the CA certificate entry, upload the Radius server CA Certificate. Click to save the changes. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 19 Then upload new certificate using button. Press “Use” button in the certificates list to activate required certificate. Press “Delete” button in the certificate list to delete obsolete certificate. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 20: Date And Time Settings

    You can go back to the home page with the „Menu“ button or you can continue with other settings as described below. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 21: Trusted Root Ca

    CS0571.R01.000009. The firmware file has to correspond to the name and first two parts of the serial number. For example, to upgrade to firmware version 20.13c select the file touchONE-concentrator_ CS0571.R01_Firmware_20.13c.cvcf for the above-mentioned unit.e. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 22 If upgrade has been successful, the following screen will come up. Note: After the firmware upgrade on the touchONE-concentrator, this unit automatically updates the firmware on all slave devices touchONE-desk-55. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 23: Other Settings Of The Touchone-Concentrator Unit

    If you choose “License” in the left menu, you will see a page describing the EULA software license. Selecting “Contact support” enables you to send an email message to CUE support through the email program in your computer. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 24: Tools

    Therefore keep your current password in a safe place, as without a password the configuration can not be restored. To restore the configuration from the file, click button. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...
  • Page 25: Statistics

    On the “Data” tab, select “From Text / CSV” • Choose CSV file • In the next window, verify the format in which the data will be imported and confirm with “Load”. © CUE, a.s. | All Rights Reserved. | www.touchone.eu | support@cuesystem.com...

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