NextBase 380 GWX User Manual
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NextBase 380 GWX User Manual

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MS LYNN SUMNER
July 10, 2025

I have taken my Yaris back to Toyota twice for this problem to be fixed. They now say a circuit has blown and I need to spend £375 to replace the whole system. The problem is the on/off tone doesn't work. It records videos fine.

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Malcolm Graham
January 29, 2025

Dash cam beeping every few seconds

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1 comments:
Mr. Anderson
February 10, 2025

The NextBase 380 GWX dash cam is beeping every few seconds due to an issue that has been recognized as a common problem. NextBase has admitted they do not know the exact cause, but the solution provided is to replace both the rear camera and its connecting cable. The issue has been experienced by other users, and replacing these components has resolved the problem.

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Summary of Contents for NextBase 380 GWX

  • Page 1 User Manual...

  • Page 2: Table Of Contents

    FCC-SUPPLIER’S DECLARATION OF CONFORMITY - DASH CAM SETTINGS 37 - 39 PRODUCT SPECIFICATION PC CONNECTION PACKAGE CONTENTS / PRODUCT FEATURES NEXTBASE SD CARDS POWERED GPS MOUNT TROUBLESHOOTING 42 - 43 FRONT FACING CAMERA - PARTS & CONTROLS 11 - 16 CE MARK INFO.

  • Page 3: Introduction To Your Dash Cam

    Introduction to your Dash Cam The Nextbase range of Dash Cams have been designed specifically with ease of use in mind, it 1. Tips for capturing best video footage: is recommended NOT to change the default settings, which have been carefully selected to give the best performance for day to day use.

  • Page 4: Using Cctv In A Commercial Environment

    3. The CCTV Code of practice states that you must let people know when they are in an area it has stored. An example of a CCTV Request for Access Policy is included in the “NEXTBASE where a surveillance system is in operation.

  • Page 5: Precautions / Cautions On Using This Product

    2014/53/EU. The full text of the EU Declaration Of so may result in the risk of electric shock or fire. Conformity is available at the following internet address: https://www.nextbase.com/certifications/ CAUTION: To reduce the risk of electric shock, do not perform any servicing other than that contained in the instruction manual unless you are qualified to do so.

  • Page 6: Fcc Statement

    FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 7: Fcc-Supplier's Declaration Of Conformity

    Contact : Graham Lambert Mailing Address : Unit 2, Caerphilly Business Park, Van Road, Caerphilly. CF83 3ED. UK Tel : +44 02920 866429 Contact Person : Graham Lambert Email Address : Support@nextbase.co.uk Signature: Email Address : Support@nextbase.co.uk 2. Product Info...

  • Page 8: Product Specification

    Windows is a registered trademark of Microsoft Corporation in the United States and other countries. Windows Windows7 NEXTBASE Replay 3 is a registered trademark of Portable Multimedia LTD in the United Kingdom. 10.7 NEXTBASE Cam Viewer is a registered trademark of Portable Multimedia LTD in the United Kingdom.

  • Page 9: Package Contents / Product Features

    Package Contents Product Features Please check the contents of your NEXTBASE product. Thank you for purchasing this Nextbase Dash Cam, in this section we will outline some of the features available with this Dash Cam. Your Dash Cam and Rear Designed in the UK the 380GWX is discreet and fits neatly at the top of the windscreen to record Dash Cam, Mount, &...

  • Page 10: Powered Gps Mount

    For use with 90 connector DC-IN Sockets There are two sockets available, one for use with the supplied 90° car adaptor, the other for use with the Nextbase Hardwire Kit (sold separately) which uses a straight connector. 5VDC-IN For use with straight Please contact your Nextbase retailer to purchase the Nextbase Hardwire Kit.

  • Page 11: Front Facing Camera - Parts & Controls

    Front Facing Camera - Parts and Controls Please see below to identify the parts and controls of your Dash Cam. Left side: Side Cover There are two types of side cover supplied: Standard covers: These are fitted when the Dash Cam as standard and are used during normal operation. Remember to replace the side cover before use.
  • Page 12 Front Facing Camera - Parts and Controls (contd.) Please see below to identify the parts and controls of your Dash Cam. Right side: Side Cover Removable side cover, remember to replace the side cover before use. Anti-Tamper Screw Insert Insert thread for the anti-tamper screw. USB Socket Connect the supplied USB data cable here to connect the Dash Cam to a computer.
  • Page 13 Card Format/Bad Card Device Connected Note: - The blue LED will only function when there is a NEXTBASE 380 Battery Pack installed, this is sold separately. Please contact your NEXTBASE retailer to purchase the NBDVR380BAT. - This Dash Cam uses Negative Temperature Coefficient (NTC) technology to protect the battery.
  • Page 14 Front Facing Camera - Parts and Controls (contd.) Speaker Wi-Fi Button & Indicator Used for the two types of ‘notification’ sounds. Press and hold the Wi-Fi button for 2 seconds to turn on the Dash Cam's Wi-Fi function. Once turned on, the button will flash slowly blue in colour, awaiting a connection from a Sounds: smartphone / tablet etc.
  • Page 15 For use with the battery pack (sold separately), required if using the Parking Mode function on a 'switched' live power source, i.e. a 12Vdc outlet that only provides power when the vehicles ignition is turned on. Please contact your Nextbase retailer to purchase the battery, part number NBDVR380BAT. Product: 380GWX Model: NBDVR380GWX...
  • Page 16 Front Facing Camera - Parts and Controls (contd.) Please see below to identify the parts and controls of your Dash Cam. Front and Rear view: Front Facing Camera Lens Wide angle 140° field of view. Rear Cam connection point The USB-C connection point for the Rear Camera is located underneath the dust cover.

  • Page 17: Rear Facing Camera - Parts & Controls

    Rear Facing Camera - Parts and Controls Please see below to identify the parts and controls of your Dash Cam. Left and Right view: Rear Facing Camera Lens Wide angle 140° field of view. Rear Cam Cable Connection Cable 30 cm Rear Camera Connection Cable. Attach the 6.5m cable to connect the Rear Facing Camera to the Front Facing Camera.

  • Page 18: In Vehicle Installation

    In Vehicle Installation 1 Remove Side Cover Using the finger nail slot, remove the right hand side cover, under which the SD card slot is located. 2 Insert micro SD Card Insert the MicroSD card here, taking care that the gold contacts are facing towards the bottom of the Dash Cam.
  • Page 19 Connect the supplied Car Power cable in to the Mini USB socket marked ‘For use with 90 connector’. Note: - The Nextbase hardwire kit connector will utilize the mini USB socket marked ‘For use with straight connector’. - Once the Car Power is connected to the Dash Cam mount, do NOT connect it to the 12-24Vdc power supply in your vehicle until the Rear Facing Camera has also been connected.
  • Page 20 In Vehicle Installation (contd.) 7 Refit Cable Lock The cable lock can now be refitted by firstly inserting the tang fully and then rotating the cable lock until it engages fully around the power cable and then clicks in to place in the mount. The cable clamp can be secured to the mount to prevent un-authorised removal, see pages 31 for further details.
  • Page 21 6.5 m connecting cable, and run it through your vehicle to the rear window, stowing the cable within the headlining, using the Nextbase™ Cable Tidy Tool (included with your Dash Cam) if necessary. The end of the cable should emerge from the headlining at the rear of the vehicle, allowing you to connect and mount the Rear Facing Camera to your window.

  • Page 22: Connecting Your Dash Cam To Cam Viewer App

    Dash Cam off when the vehicle stops. To take advantage of the Automatic Start / Stop Technology a Nextbase Hardwire Kit can be installed on a switched-live power supply.
  • Page 23 Connect Mobile Phone to the 380GW With the Nextbase Cam Viewer APP working upon the smartphone / tablet, press “Connect to Dash Cam” and then choose the 380GWX Dash Cam. When a connection is established, you will be notified on the Cam Viewer app, and the blue LED on the Dash Cam will now remain on.

  • Page 24: Installing Your Dash Cam (Front)

    Installing your Dash Cam - Front Remove the 3M protective sheet Peel off the red layer to expose the 3M sticky pad beneath. Locate and then check the 380GWX camera position using App Offer the Dash Cam towards the windscreen whilst looking at the Live View on the connected smartphone / tablet.
  • Page 25 Installing your Dash Cam - Front Apply mount to windscreen Lightly press the mount against the windscreen and double check that the image as seen upon the smartphone / tablet is correct. Make any adjustments if required, prior to pressing the Dash Cam firmly against the windscreen to ensure that the 3M tape is securely attached.

  • Page 26: Positioning Your Dash Cam (Front)

    Positioning your Dash Cam Please read and follow the notes below for the safe operation of your Dash Cam within your vehicle. - As per the installation instructions, you must install the camera so it does NOT obstruct the drivers view of the road, preferably behind the rear view mirror. - Whilst the camera clearly needs to view through the windscreen in an area swept by the windscreen wipers, the camera should be installed so as not to intrude significantly within the wiped area.

  • Page 27: Installing Your Dash Cam (Rear)

    Installing your Dash Cam - Rear 1 Remove the 3M protective sheet Peel off the red layer to expose the 3M sticky pad beneath. 2 Position the Rear Facing Camera on the Rear Window It is advisable to place the Rear Facing Camera within the wiper zone towards the top of your rear window in order to record the clearest possible image.
  • Page 28 Installing your Dash Cam - Rear Apply Mount to Rear Window Lightly press the mount against the rear window and double check that the image as seen upon your connected smartphone / tablet is correct. Make any adjustments if required, prior to pressing the Rear Cam firmly against the rear window to ensure that the 3M tape is securely attached.

  • Page 29: Finished Dash Cam & Rear Cam Setup

    Finished Dash Cam & Rear Cam Setup...
  • Page 30 Finished Dash Cam & Rear Cam Setup With your Front Facing Dash Cam and Rear Facing Camera installed, you should have a setup similar to the one below; both cameras facing out of their respective windows with no visual obstructions, letting you record both the road ahead, and the road behind. With the Dash Cam &...

  • Page 31: Anti-Tamper Security Installation

    Anti-Tamper Security Installation This allows the Dash Cam to be setup for 'Authorised use only', therefore preventing un-authorised Camera to Mount Locking Screw The camera can be secured to the mount to prevent un-authorised removal. operation, or removal of the camera. Three elements of anti-tamper security are available, which can be used individually or all together, as required.

  • Page 32: Cam Viewer App

    Cam Viewer - Introduction Nextbase Cam Viewer is a an APP specifically designed for use with the Nextbase range of Dash Cams and works with Android & iOS for use on Smartphones and tablets alike. See Product Specification section for minimum Operating System requirements.

  • Page 33: Connect Your Device / Main Screen

    This window displays a live image from your Dash Cam. Tapping the Live View window will Tap the CONNECT TO DASH CAM Button and Nextbase Cam Viewer will then open your Settings display the Live View full screen and allow you to stop and start recording. With the Rear Cam screen for your mobile device.

  • Page 34: Live View And Pip

    Cam Viewer - Live View and PiP With a Rear Cam attached, you can tap the Rear Camera PiP in the Live View Image to make the With your Dash Cam successfully connected, you will be able to see the live image your Dash Cam is Rear Camera fill the current viewing screen.

  • Page 35: Downloading Recordings (Ios & Android)

    Videos button on the Main screen. Nextbase Cam Viewer will then display a list of videos stored on your Dash Cam as shown below:- Nextbase Cam Viewer will then display a list of videos stored on your Dash Cam as shown below:-...

  • Page 36: Sharing Recordings / Dash Cam Settings

    Note - The link will expire after 30 days and the video will be deleted from the Nextbase Servers.
  • Page 37 5 minute period. Switched live: This method requires the Nextbase 380 battery pack to provide power to the Dash Cam, as when the vehicles ignition is turned off the 12Vdc outlet will no longer supply power to the Dash Cam.
  • Page 38 Date 01:01:2018 Turn On / Off the GPS co-ordinates that are shown on recorded files. When a recording Time Zone is viewed using the supplied NEXTBASE Replay playback software the GPS co-ordinates remain available. Country Speed Units Options: On and Off...
  • Page 39 Cam Viewer - Dash Cam Settings (contd.) 3 Time 9 Announcements This setting allows you to set the Time manually, if required during initial setup. Turn Off / On the spoken announcements, these are heard when there is no SD card inserted or the SD card has an error and needs to be formatted using the Dash Cam.

  • Page 40: Pc Connection

    - Update mode is ‘read+write’, this means that content on the SD card can be updated and erased. This in turn lets NEXTBASE Replay 3 write the new firmware to the SD card, allowing the automatic update to take place.

  • Page 41: Nextbase Sd Cards

    360 minutes of video, while the 128GB microSD Card will record approximately 720 minutes of video. Nextbase have designed an SD card specifically to fulfil the needs of our Dash Cams. We work directly with the factory to ensure consistency of the SD card quality. Nextbase have spent years testing, trialling Q) “What errors may I encounter using a faulty or incompatible SD card?”...

  • Page 42: Troubleshooting

    The SD Card in my Dash Cam cannot be read. Use a good nextbase branded SD card between 8GB and 128GB U1 or higher and format the card from within the Setup Menu of the APP. I can't delete files on my SD card within the Dash Cam.
  • Page 43 Solution Reformat the SD card to remove non-contiguous files. For best recording use a Nextbase branded U1 SD card of 8 to 128GB. PC may not be sufficient for the playback task, try a different PC. Copy the recorded video files onto the PC / Mac for playback directly Video File playback is jumpy.

  • Page 44: Ce Mark Info. / Software License Agreement

    Europe. It is used on many products across many industries (for example, SD cards) as a mark of Nextbase™ grants to you for the period for which you possess the relevant device a non-exclusive, compliance with European standards.

  • Page 45: Warranty / Online & International Purchases

    If the unit sent in is still under its original warranty, then the new warranty is 30 days or to the end state to state (or by country or province). Nextbase™ does not exclude, limit or suspend other legal rights of the original 1 year warranty, whichever is longer.
  • Page 46 NBDVR380GWXRCB-IM-ENG-R6...

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