Faq - Apricorn Aegis Bio A25-BIO 120GB User Manual

FAQ's
I enrolled my fingerprints but the Aegis Formatter says "Aegis
USB Device Not Found".
This can happen on a computer with network drives. The PS token
software sees the drive and allows you to enroll your fingerprints.
But your Operating System assigns the Aegis Bio a drive letter
that conflicts with one of the network drives. In this case the Aegis
Formatter can not find the drive and you will need to change the drive
letter assigned to the Aegis Bio to resolve the conflict.
1. To reassign the drive letter on the Aegis Bio right-click on 'My
Computer' and click on 'Manage' then under 'Storage' you will click on
'Disk Management'
2. On the lower half of the window scroll down to see the Disk listed
in numerical order. You are looking for a Disc listed as "Removable"
with no drive status information and a drive letter that matches one of
the network drives on your system.
3. Right-click inside the box with the removable disk information and
open 'Change Drive Letters and Paths' dialog box.
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