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Dell POWERCONNECT 2800 Series Manual

Dell POWERCONNECT 2800 Series Manual

Calln hosted call recording port mirroring setup

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CALLN HOSTED CALL RECORDING
PORT MIRRORING SETUP
DELL POWERCONNECT 2800
SERIES
Created by Chris Lane
15 November 2017
Version 1.0.1

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Summary of Contents for Dell POWERCONNECT 2800 Series

  • Page 1 CALLN HOSTED CALL RECORDING PORT MIRRORING SETUP DELL POWERCONNECT 2800 SERIES Created by Chris Lane 15 November 2017 Version 1.0.1...
  • Page 2 Table of Contents 1. Introduction ......................... 3 2. Connectivity .......................... 4 3. Configuration of Port Mirroring ................5 Dell PowerConnect 2800 Series Port Mirroring setupRevision 1.0.1 Page 2 of 5...
  • Page 3 Introduction This document describes how to configure your DELL PowerConnect 2800 series network switch to work with CallN. All switches in the DELL PowerConnect 2800 series have an identical interface and for the purposes of this guide, are interchangeable. Dell PowerConnect 2800 Series Port Mirroring setupRevision 1.0.1...
  • Page 4 Connectivity To successfully record calls, the DELL switch needs to be placed into the network where it will be able to record all VOIP traffic. This could mean the VOIP traffic is connected directly to the DELL switch and phones are connected to the switch as well, or the VOIP traffic is connected to the DELL switch which is then connected to other switches which phones connect.
  • Page 5 Configuration of Port Mirroring The DELL PowerConnect 2800 Series of network switch has an Unmanaged Mode, a Managed Mode and a Secure Mode. By default, a new switch will be in Unmanaged Mode. In this mode there is no web interface to configure the switch.