FAQ - Frequently "Answered" Questions
Smoker Models
Q:
What is included with my smoker purchase?
A:
Please check our website for the individual smoker descriptions and check out the information under the 'For the
Customer' tab. ALL smokers are NSF certified. We recommend ordering a cover to protect your smoker.
General Questions & Hints
Q:
Why do I need to read the instructions?
A:
Thank you for purchasing a Smokin-ItÒ smoker. We sincerely appreciate your decision and trust our smoker will
meet your expectations in both the quality of the results and the value of our product. While we understand you
may be ready to operate your new smoker, please take a few minutes to read through the instructions, as it will
serve to enhance your experience in the months and years ahead
Q:
Does the smoker come assembled?
A:
You will need to attach the casters on the bottom of the legs, the drip pan slides under the smoker and
attach the cord hooks to the two screws on the back of the smoker. Some models are packed with long black
bars on the top for protection during shipping, please recycle them.
Q:
What is the temperature range of the smoker?
A:
The smokers with analog controls have a temperature range of 100-250°F. With the analog temperature controls
it is normal to see a difference from the set point temperature to the actual internal air temperature. The smoker
uses a thermo couple to read temperature inside the smoker and has a temperature spread of +/- 30°F.
Smokers with Digital and Digital-WiFi controls have temperature range of 0-325°F and +/- 3°F
Q:
What is the major difference between the analog smoker and the digital smoker?
A:
With the standard analog controller you will see normal temperature swings up to +/-30°. You will see this more at
the start of the smoke due to the cold food being placed in the smoker and the smoker working to get up to
temperature. The analog controller will reach 250°F.
The digital controllers will hold the temperature within +/-3°. The digital controllers will reach 325°F. It will let you
set the temperature and the time for your smoke. The Digital-WiFi smoker will let you use your smartphone/tablet
to monitor your smoker. Please note: never place the probe under water to be cleaned. This will cause the probe
to fail and void the warranty on replacement of the probe.
Q:
What type of voltage does the smoker require?
A:
All smokers operate on a standard 120-volt outlet
Q:
What type of heating element is in the smokers?
A:
~ Model #1
~ Model #2, #2D & #2D-WiFI
~ Model #3, #3D & #3D-WiFi
~ Model #3.5D & #3.5D-WiFi
~ Model #4, #4D & # 4D-WiFi
~ Model #5D & #5D-WiFi
Q:
Why are the heating elements different sizes?
A:
The reason for the difference is the different sizes of the smokers. The performance is the same on all units, you
cannot place a bigger element in a different smoker.
1.
We currently offer free shipping in lower 48 – USA
Check our website for additional accessories for your smoker!!
400-watt heating element
800-watt heating element
1200-watt heating element
1300-watt heating element
1500-watt heating element
Twin 900-watt heating elements
Mission Statement:
To provide the best product at the
best price and provide superior
customer service for all your
Smokin-It Ò needs
Innovative products
No retail mark ups or middleman
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