Troubleshooting - Breville BTM800XL Instruction Booklet

TROUBLESHOOTING

POSSIBLE PROBLEM EASY SOLUTION
Tea Maker will not • Check that the power plug is securely inserted into
switch 'ON' the outlet
• Insert the power plug into an independent outlet
• Insert the power plug into a different outlet
• Reset the circuit breaker if necessary
• For additional safety the Tea Maker is fi tted with a thermal
cut out. In the event of severe overheating, the Tea Maker
will automatically shut down to prevent further damage.
Should this occur, call the Breville Customer Service Center
(1-866-BREVILLE).
The Tea Maker will • Check that the Glass Jug is securely positioned on the
not work Power Base.
The LCD light has • The Tea Maker goes into standby mode if not used for
gone out 3 minutes. When in standby mode, the LCD screen will
cease to illuminate.
• To re-activate the Tea Maker out of standby mode:
- Remove then replace the Glass Jug from the
Power Base.
- Press any button on the Power Base except the
HOT WATER|Cancel or TEA|Cancel buttons.
The LCD screen will re-illuminate.
I cannot select a • Certain features cannot be selected or changed during the
certain function heating or brewing cycle. The LCD screen may temporarily
change or a sound alert may be heard, but no changes to the
cycle will be made.
The LCD screen • The LCD screen will display a fl ashing 'RESET' when there is
displays 'RESET' a resettable electronic issue. Remove the plug from the wall
outlet, wait 5 seconds, then plug back in.
• Call Breville Customer Service (1-866-BREVILLE) if the
'RESET' message continues.
The LCD screen • The LCD screen will display a fl ashing 'ERROR' when there is
displays 'ERROR' a non-resettable issue with the appliance. Should this occur,
call the Breville Customer Service Center (1-866-BREVILLE).
I would like to have the • Even when unplugged from the wall outlet, the Tea Maker
Tea Maker's default will remember the last setting used for each function.
settings back
• To restore the Tea Maker's default settings for each function,
simultaneously press and hold AUTO START and KEEP
WARM buttons for 2 seconds.
There is a rattling noise • This is normal. The noise is from the magnet located
inside the Glass Jug inside the jug post and may be heard when the Tea Basket
is not attached.
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TROUBLESHOOTING
POSSIBLE PROBLEM EASY SOLUTION
The 'BASKET CYCLE' The BASKET button can only be selected when using
feature / BASKET button the Tea Maker for brewing tea. It cannot be selected
does not work when using the Tea Maker as a variable temperature kettle.
When brewing tea, the BASKET button can be used in
3 different ways:
1. To assist infusion
- This feature continuously auto lifts and lowers the Tea
Basket during the tea brewing cycle. This movement
loosens the tea leaves within the Tea Basket, allowing the
heated water to circulate freely around the tea leaves for
maximum infusion.
- To select this feature, press the BASKET button once,
before or during the tea brewing cycle (see Page 18,
'Selecting the Basket Cycle Feature').
2. For extra infusion
- This feature lowers the Tea Basket after the brewing cycle
is complete. The extra infusion produces a stronger
tasting tea.
- To select this feature, press and hold the BASKET button
for 2 seconds after the tea brewing cycle is complete.
The Tea Basket will lower. Once the desired strength
has been reached, press and hold the BASKET button
for 2 seconds. The Tea Basket will rise to the top of the
Glass Jug (see Page 23, 'Moving the Tea Basket after the
Brewing Cycle').
3. For brew times over 10 minutes
- In this mode, once the correct water temperature is
reached, the Tea Basket will lower and commence
brewing. However, it will not automatically lift the Tea
Basket, allowing you to manually lift it once the desired
brew time has elapsed.
- To select this feature, press and hold the BASKET button
for 2 seconds when the desired brew time has elapsed.
The Tea Basket will rise to the top of the Glass Jug (see
Page 21 'To Customize a Brew Time')
After boiling water, • This is normal for the functionality of the Tea Maker
bubbles appear around the
temperature sensor
My tea tastes too weak • Tea taste is a personal preference and may require
or too strong experimentation to get it to your liking. For stronger tasting
tea, increase the amount of tea or brew time (see Page 16
and 21). For a weaker tasting tea, decrease the amount of
tea (see page 16 and 21).
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