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Operation & Installation Instructions
NP4
Series
NP4-C
Series
NEO PURE - Standard Systems
System
Rated Flow
NP4-2
NP5-2
2 gpm
NP6-2
NP4-3
NP5-3
3 gpm
NP6-3
NP4-6
NP5-6
6 gpm
NP6-6
NP4-11
NP5-11
11 gpm
NP6-11
NP4-15
NP5-15
15 gpm
NP6-15
NP4-21
NP5-21
21 gpm
NP6-21
NP6
Series
System
Rated Flow
NP4-5C
NP5-5C
4.1 gpm
NP6-5C
NP4-10C
NP5-10C
10 gpm
NP6-10C
NP4-15C
NP5-15C
14 gpm
NP6-15C
NP4-25C
NP5-25C
25 gpm
NP6-25C
NP4-40C
NP5-40C
40 gpm
NP6-40C
NP6-C
Series

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Summary of Contents for Fresh Water Systems NEO PURE NP4 Series

  • Page 1 Operation & Installation Instructions NP4-C NP6-C Series Series Series Series NEO PURE - Standard Systems System Rated Flow System Rated Flow NP4-2 NP4-5C NP5-2 2 gpm NP5-5C 4.1 gpm NP6-2 NP6-5C NP4-3 NP4-10C NP5-3 3 gpm NP5-10C 10 gpm NP6-3 NP6-10C NP4-6 NP4-15C...
  • Page 2 Congratulations on purchasing this ultraviolet disinfection system. By purchasing a Neo Pure UV Disinfection system you are receiving not only a high quality product but also peace of mind. Protecting your water supply with a UV system gives you reassurance that your family will have access to safe drinking water throughout your entire home with no chance of microbiological contamination.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Safety Considerations ................... 4 Before You Begin ....................5 Water Quality Parameters ..................5 Assembly ......................6 System Sizing ......................8 Location ........................ 8 Installation ......................9 System Disinfection .................... 12 Cleaning the Quartz Sleeve ................13 Cleaning the UV Sensor ..................
  • Page 4: Safety Considerations

    Safety Considerations Although your UV system has been manufactured to the highest safety standards, care must be followed when operating and/or maintaining your system. 1. Before servicing the system, disconnect the power cord from the electrical outlet. 2. Energy given off by the UV lamp is harmful to your eyes and skin. NEVER look directly at an illuminated UV lamp without adequate eye protection and always protect your skin from direct exposure to the UV light.
  • Page 5: Before You Begin

    Before You Begin The following will be needed for installing the UV system: Tools • Pipe cutter, hacksaw or other specialized tools required to cut into your existing plumbing (e.g. if you have PEX piping) • Soldering tools (torch, flux, emery cloth and solder) •...
  • Page 6: Assembly

    Assembly Unpack the system and ensure all the components are included with the system. Your system is shipped with the following components: Neo Pure (Standard output lamp systems) GLAND NUT LAMP KEY 320006 O-RING CONTROLLER 310038 NP4 SYSTEMS NP4-C UV LAMP NP5/6 SYSTEMS NP-L210 “-02”...
  • Page 7 Neo Pure-HO (High output lamp systems) LAMP KEY GLAND NUT 320006 CONTROLLER O-RING NP4-C SYSTEMS 310038 NP4-CC (fits all units) UV LAMP NP56-C SYSTEMS NP-L210C “-05” NP56-CC (fits all units) series NP-L330C “-10” series NP-L420C “-15” series NP-L600C “-25” series GLOW PLUG NP-L950C “-40”...
  • Page 8: System Sizing

    System Sizing All Neo Pure UV systems are rated for a specific flow rate in water that meets the quality parameters on page 5. PLEASE NOTE that increasing the flow above this rating or disinfecting water that does not meet the quality parameters will decrease the dose and therefore compromise the microorganism inactivation.
  • Page 9: Installation

    To facilitate lamp removal, ensure there is enough space at the lamp connector end to safely remove the UV lamp and/or quartz sleeve (See Figure 2). The controller will require a ground fault circuit interrupter (GFCI or GFI) outlet and should be mounted beside or above the reactor.
  • Page 10 Step 6: Once the system has been plumbed in, gently remove the quartz sleeve from its packaging being careful not to touch the length with your hands. The use of cotton gloves is recommended for this procedure as oils from the hands can leave residue on the sleeve and lamp which can ultimately block the UV light from getting to the water.
  • Page 11 the controller vertically. For monitored systems, insert the sensor connector into the IEP port located on the right side of the controller (Figure 6). For the sensor to be recognized by the controller, the controller power must be plugged in last. Do not plug the controller power cord in before the last step.
  • Page 12: System Disinfection

    Figure 10. Ground Screw Connection Step 15: Your system is now ready to be plugged into the appropriate GFCI protected outlet. Refer to the following System Disinfection section before any water is allowed to flow through the system. System Disinfection With a new installation, or any time the UV system is shut down for service, without power, or is inoperative for any other reason, the lines in the home or facility could be contaminated.
  • Page 13: Cleaning The Quartz Sleeve

    Cleaning the Quartz Sleeve Depending on the water quality, the quartz sleeve may require periodic cleaning. At a minimum, the quartz sleeve should be cleaned on an annual basis. The following steps outline a basic cleaning procedure. Step 1: If a by-pass assembly is installed, shut the inlet valve off to prevent water flow through the system.
  • Page 14: Cleaning The Uv Sensor

    Cleaning the UV Sensor Depending on the water quality, the UV sensor may require periodic cleaning. At a minimum, the UV sensor should be cleaning on an annual basis. The following steps outline a basic cleaning procedure. Step 1: If a by-pass assembly is installed, shut the inlet valve off to prevent water flow through the system.
  • Page 15: Np4 & Np4-C Controllers

    NP4 & NP4-C Controllers Simplistic in operation, these systems feature a tri- color LED that indicates system status and a 4-digit display to indicate lamp life remaining. Pressing the button will change the display to indicate total running time. When the UV lamp is on and within its operating age, the LED will be green.
  • Page 16: Np5/6 & Np5/6-C Operational Screens

    Next, the controller checks for and initializes any optional modules that may be attached to the system. Optional Modules Check - UV Sensor - Solenoid - 4-20 mA - WIFI - Remote Alarm - Flow Meter A final module screen is displayed showing which specific modules were initialized. The controller then displays the lamp optimization screen for 60 seconds to allow the lamp to reach its optimum output.
  • Page 17: Lamp Countdown Sequence

    NP6 & NP6-C Operational Screens On systems with the UV monitor, the system will display the same screens as on the base system except the UV Intensity replaces the home screen. The UV Intensity screen displays the level of UV light detected by the sensor. UV intensity can be affected by poor water quality, scaling on the quartz sleeve and/or sensor, lamp failure or lamp expiring.
  • Page 18 At thirty days remaining, the LED or display screen will change to a yellow caution indicator. At seven days remaining, the sytem will additionaly repeat an audible chirp. Past the zero day threshold, the LED or display screen changes to solid red with a continuous buzzer.
  • Page 19: Lamp Replacement (Np4 / Np4-C Systems)

    Lamp Replacement (NP4 / NP4-C systems) After the lamp is expired, it must be replaced with the same part number as indicated by the label on the reactor. Replace the lamp by unplugging the power for the controller, then refer to Installation, starting with step 11 (page 11) for instructions on installing the new lamp.
  • Page 20: System Troubleshooting

    System Troubleshooting Hard Alarms: The following give a constant audible alarm. If present, the solenoid valve is closed, and the 4-20, remote alarm and Wifi modules transmit the alarm. System Display Problem Resolution Reset lamp protection circuit The system -unplug unit for 10 seconds. has detected a Replace the lamp with the problem with the...
  • Page 21 Soft Alarms: The following remaining errors give a 15 second audible chirp only System Display Problem Resolution Ensure all modules are connected properly to the system and to each other. The module Modules can be tested indicated is no longer individually by plugging in communicating with one at a time and cycling...
  • Page 22: Temperature Management Devices

    Temperature Management Devices Your Neo Pure UV system is designed to run continuously to ensure optimal disinfection. However, during periods when no water is drawn through the system, the energy from the disinfection process can cause the temperature of the water inside the chamber to rise.
  • Page 23 REMOTE ALARM CONNECTION MODULE: Allows for a connection to a remote device such as a buzzer, light, alarm system, PLC, etc., via a pair of contacts. In normal operation the OK and COM contacts will be connected, and in a fault condition (Low UV, Lamp fail, Power Fail), the Fault and COM contacts will be connected.
  • Page 24: Neo Pure Standard Output System Specifications

    Neo Pure Standard Output System Specifications Neo Pure EQUIPMENT SPECIFICATIONS Multi-Use / Residential systems (standard output lamps) NP4-2 NP4-3 NP4-6 NP4-11 NP4-15 NP4-21 MODEL NP5-2 NP5-3 NP5-6 NP5-11 NP5-15 NP5-21 NP6-2 NP6-3 NP6-6 NP6-11 NP6-15 NP6-21 3.8 gpm 6.1 gpm 11 gpm 20 gpm 30 gpm...
  • Page 25: Neo Pure-Ho High Output System Specifications

    Neo Pure-HO High Output System Specifications Neo Pure EQUIPMENT SPECIFICATIONS Residential Crossover systems (high output lamps) NP4-5C NP4-10C NP4-15C NP4-25C NP4-40C MODEL NP5-5C NP5-10C NP5-15C NP5-25C NP5-40C NP6-5C NP6-10C NP6-15C NP6-25C NP6-40C 5.0 gpm 10 gpm 15 gpm 25 gpm 40 gpm Flow Rate 18.91 lpm...
  • Page 26: Neo Pure Systems Limited Warranty Statement

    Neo Pure Systems Limited Warranty Statement Products manufactured for Neo Pure are warranted to the original user only to be free of defects in material and workmanship for a period as specified below. This warranty only applies to the original purchaser and is not transferable. UV SYSTEMS Ten (10) year Limited Warranty on the stainless steel reactors, from the date of original purchase, or installation (proper documentation required for verification).
  • Page 27: Warranty Registration

    • Damage caused during shipment of the product. • Water damage is found inside ballast housing or controllers. • Product is installed outdoors in direct contact with the environment (rain). • Product is installed in freezing temperatures. • Product is used in conditions that exceed Neo Pure’s specifications. TO GET WARRANTY SERVICE To obtain service under this warranty, you must first contact Neo Pure Customer Service at (866) 986-8895 to obtain a Warranty Return Authorization.
  • Page 28 Fresh Water Systems 2299 Ridge Road Greenville, SC 2960 (866) 986-8895 www.freshwatersystems.com www.freshwatersystems.com PN# 910308 Version Date: 06-2020...

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