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CUE Assistant User Manual

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User Manual
Control Units
Version 03
CUE spol. s r.o., Na Dolinách 6, 147 00 Praha 4, Czech Republic
phone: +420 241 433 555
fax: +420 241 432 446
www.cuesystem.com
e-mail: info@cue.cz

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  • Page 1 User Manual Control Units Version 03 CUE spol. s r.o., Na Dolinách 6, 147 00 Praha 4, Czech Republic phone: +420 241 433 555 fax: +420 241 432 446 www.cuesystem.com e-mail: info@cue.cz...
  • Page 2 User Manual Control Units UM005_03, 24.09.2003 Copyright © CUE, spol. s r.o., Praha, Czech Republic 1990 - 2003. All rights reserved. Specifications are subject to change without prior notice.

  • Page 3: Table Of Contents

    7.2. A Correct Method of the Connection with a PC ..................37 8. Specifications and Mechanical Drawings..................38 8.1. Assistant..............................38 8.2. Assistant-S ...............................39 9. Software and Firmware License ....................40 10. Warranty Conditions ........................41 11. CE Declaration of Conformity ....................... 42 12.

  • Page 4: Introduction

    2. Introduction 2.1. Overview Control units Assistant and Assistant-S are standalone integrated media control systems with expansion capability used as a central unit in control systems for audio-visual equipment in meeting rooms, boardrooms, training centers, private houses, etc. A touch screen, a keyboard or wireless controllers are connected to the control unit as remote control panels.

  • Page 5: Rear Panel Connections

    Switching outputs (open collector max. 80 mA) SW selectable Console CONSOLLE Connection for older touch screens (models ’97 and older) (Assistant only) Switching closures relays AUX 9 - AUX 24 Relay outputs (NO, NC contacts), 0.5 A @ 24 V AC/DC (Assistant only) Wiring simplicity and speed are assured.

  • Page 6: Connectors

    3.2. Connectors The following tables describe all ports comprehensively. 3.2.1. Assistant Label Pin nr. Meaning Description Note Earth (ground) Protective ground CUEwire +24 V Power output Power output with separate fuse (OUT RS-485) Ground Ground = signal ground Input/output A+...
  • Page 7 Label Pin nr. Meaning Description Note IO 1 Input/output 1 Input/output 1 General I/Os Ground 1 IO 2 Input/output 2 Input/output 2 Ground 2 IO 3 Input/output 3 Input/output 3 Ground 3 IO 4 Input/output 4 Input/output 4 Ground 4 IO 5 Input/output 5 Input/output 5...
  • Page 8 3.2.2. Assistant-S Label Pin nr. Meaning Description Note Earth Protective ground +24 V Power input (IN) Ground CUEwire +24 V Power output Power output with separate fuse F2 Ground (RS-485) Input/output A+ RS-485 RS-485 bus connection Input/output B- IR-REC Ground...

  • Page 9: Power Supply

    24 VDC (+/-20%), 10W CUEadapter /10W (or higher) One power supply unit CUE adapter can be used to supply not only the Assistant or Assistant-S unit but also other parts of the control system (wired keyboards, touch panels, Cue’s interfaces, etc.). In that case a special attention must be paid to select the power supply with proper power factor.

  • Page 10: Cuewire

    1. The Assistant is equipped with one resettable fuse rated 2.5 A. There are no serviceable parts inside the metal case. 2. The Assistant-S is equipped with one fuse 2 A. The fuse can be changed without necessity to open the unit.
  • Page 11 3.4.3. Connection Examples Simple control panel connection Assistant or Assistant-S OUT RS-485 Multiple control panels in an installation connected to a CUEwire Splitter CUEwire Splitter /2 CUEwire Splitter /4 Assistant or Assistant-S CUEwire CUEwire CUEwire CUEwire PW R CUEwire CUEwire...
  • Page 12 4 V on the ground wire and 4 V on the +24 V wire. To supply power distribution line the output OUT of the Assistant can be used. In this case the whole consumption should not exceed 2 A (fuse in the Assistant and Assistant-S for power output marked OUT is 2 A).

  • Page 13: Ir Receiver

    3.5. IR Receiver The infra-red control input marked IR-REC enables to connect irCUE Receivers. Up to 10 receivers can bee connected with bus connection (+12V, ground and data) - see the irCUE Receiver specifications. Assistant Assistant-S OUT RS-485 CONSOLLE IR-REC...

  • Page 14: Interfaces

    3.6. Interfaces If the number of outputs of the Assistant or Assistant-S interface is not enough other Cue’s interfaces can be used for the system expansion. The serial channel for Cue’s interfaces connection is marked S9 / CUEring. Interface connections use a CUEring cable supplied in various lengths. The cable is a 2-core screened cable or two twisted-pair.
  • Page 15 For CUEring serial channel pinouts see picture below. Assistant Assistant-S CONSOLLE IR 1 S9 / CUEring IR 3 IR-REC S9 / CUEring IR 1 S 9 input B- S 9 input B- S 9 input A+ S 9 input A+...

  • Page 16: Ir/Serial Outputs

    Infra-red control outputs are used for controlling AV devices with IR control. The IR Adapter /a, which is directly fastened using the two-sided adhesive tape onto the receiving diode window of an AV device, is used. The description how the Assistant and Assistant-S add infrared codes can be found in the manual for the Director software.
  • Page 17 Up to 3 IR Adapters /a can be connected in a parallel to one infra-red control output. Assistant Assistant-S CONSOLLE IR 1 IR 2 S9 / CUEring IR 3 IR 4 IR 1 IR 2 IR 3 IR 4 Live wire...
  • Page 18 2. IR/Serial channel must be set to no-carrier mode using command CarrierDisable. A device controlled via RS-232 can be connected as described below. IR 1 - IR 4 RS-232 Port Description Pin 1 Data from Assistant or Assistant-S Pin 2 Ground Assistant or Assistant-S IR 1 to IR 4 Controlled Device...
  • Page 19 A device controlled via RS-422 can be connected as described below. IR 1 - IR 4 RS-422 Port Description Pin 1 Data - from Assistant or Assistant-S Pin 2 Data + from Assistant or Assistant-S Assistant or Assistant-S IR 1 to IR 4...
  • Page 20 A device controlled via RS-485 can be connected as described below. IR 1 - IR 4 RS-485 Port Description Pin 1 Data - from Assistant or Assistant-S Pin 2 Data + from Assistant or Assistant-S Assistant or Assistant-S IR 1 to IR 4...

  • Page 21: Serial Channels

    Positive voltage reference to InA+ causes log.1 (Stop bit level) on serial input Inputs have no galvanic connection to the electrical ground. The connectors for Assistant and Assistant-S serial channels marked S 5 - S 9 are adopted for use of 4-pin connector.
  • Page 22 3.8.2. RS-232 Bi-directional Connection A device controlled via RS-232 can be connected as described below. S 5 - S 9 RS-232 Port Description Pin 1 Data from Assistant or Assistant-S Pin 2 Ground Pin 3 Pin 4 Data to Assistant or Assistant-S...
  • Page 23 A device controlled via RS-422 can be connected as described below. S 5 - S 9 RS-422 Port Description Pin 1 Data - from Assistant or Assistant-S Pin 2 Data + from Assistant or Assistant-S Pin 3 Data + to Assistant or Assistant-S...
  • Page 24 A device controlled via RS-485 can be connected as described below. S 5 - S 9 RS-485 Port Description Pin 1 Data - from Assistant or Assistant-S Pin 2 Data + from Assistant or Assistant-S Assistant or Assistant-S S 5 to S 9...
  • Page 25 A device controlled via RS-485 can be connected as described below. S 5 - S 9 RS-485 Port Description Pin 3 Data - from Assistant or Assistant-S Pin 4 Data + from Assistant or Assistant-S Assistant or Assistant-S S 5 to S 9...

  • Page 26: Analog Outputs

    3.9. Analog Outputs The analog channels of the Assistant and Assistant-S are used for such equipment that is to be controlled by analog voltage 0 –10 V (for example VCA, dimmers, etc.) The full control range 0 to 10 V is divided into 256 steps by which the value can be set.

  • Page 27: General I/O

    The output switching function is provided by open collector circuit. It enables to switch max. 30 VDC, max. current is 80 mA to ground. The general inputs and outputs are marked IO 1 - IO 8. Assistant-S Assistant IO 1...

  • Page 28: Relays (Auxiliaries)

    3.11. Relays (Auxiliaries) The Assistant-S has no relay outputs while the Assistant has 16 relay closures. The relays are marked as AUX 9 - AUX 24 on the connector. Each relay contact is capable to switch max. 24 V DC/AC, 0.5 A. The relay contacts are potential free.

  • Page 29: The Cable Holder

    3.12. The Cable Holder To fix cables connected to the connector on a rear side of the Assistant or Assistant-S a cable holder is used. The cable holder fixed to the rear of the Assistant by screws. OUT RS-485 CONSOLLE...

  • Page 30: Using The Front Panel

    POWER __________ When the POWER diode shines it indicates the presence of feeding voltage. Assistant has three green LEDs : +5, -12, +12 V Assistant-S has one green LED shows the right function of the internal switch power supply and accordingly the supply voltage 24 VDC.

  • Page 31: The Pc Card Slot

    4.4. The PC Card Slot The only Assistant front panel has a slot for PCMCIA standard PC Card. It supports PCMCIA PC Cards size 32 kB up to 40 MB. PC Card type is RAM. Insert the PC card to the slot with the sign upwards. First the card insertion goes easily, then intensive resistance is felt which has to be overcome till the end, press up the card to stop.

  • Page 32: Connecting The Host Computer

    4.5. Connecting the Host Computer The standard data cable is used for a connection between the Assistant or Assistant-S connector marked HOST COMPUTER and a PC serial port (COMx). The cable length up to 20 m. We recommend the standard serial cable with Sub-D, 9-pin, male and Sub-D, 9-pin, female connectors with all pin to pin connection.

  • Page 33: Setup By Optional Switch

    5. Setup by Optional Switch An optional switch OSW is implemented both in the Assistant and in the Assistant-S. It is situated on the rear side and it is accessible from outside. Factory default is all switches off. The meaning of OSW is dependent on the version of firmware which is currently installed! For firmware versions V3.00 and higher the meaning is as follows.

  • Page 34: Service Mode

    Both models are equipped with special service mode for servicing, testing and upgrading functions. To operate it, it is necessary to connect the Assistant or Assistant-S to a PC and run proper communication program - Windows Terminal or other similar general terminal program.

  • Page 35: Upgrading The Firmware

    * * * Do you really wish to reprogram flash memory ? (Yes/No) If you really have new file FLxxxx.HEX for Assisatnt or VSxxx.ASX for Assistant-S and you want to continue select Y. On the PC monitor the message (for Assistant) appears.

  • Page 36: Erasing The Pc Card

    The PC will start to send upgrading data to the unit responding character "." on the PC monitor after successful transfer of each data packet. At the end the following message appears on the PC monitor....................Download flash memory end! >...

  • Page 37: Troubleshooting

    Remember that many desktop computers have the ground connected with neutral wire of the power supply 230 VAC! Connect the serial port when the power is off, and supply the computer and the Assistant or Assistant-S from the same power socket. User Manual Control Units www.cuesystem.com...

  • Page 38: Specifications And Mechanical Drawings

    8. Specifications and Mechanical Drawings 8.1. Assistant Service port ..........(1) RS-232 for host computer (Sub-D, 9-pin, female) Expansion possibility ........(1) serial channel CUEring for Cue’s interfaces (4-pin) IR input ............(1) for IR wireless control panel receivers (3-pin) Control panels connection ......(1) CUEwire (4-pin)

  • Page 39: Assistant-S

    8.2. Assistant-S Service port ..........(1) RS-232 for host computer (Sub-D, 9-pin, female) Expansion possibility ........(1) serial channel CUEring for Cue’s interfaces (4-pin) IR input ............(1) for IR wireless control panels (3-pin) Control panels connection ......(1) CUEwire (4-pin) Control ports: IR and serial.........(4) control output (2-pin) Bi-directional serial ......(4) RS-232/422/485 channel (4-pin)

  • Page 40: Software And Firmware License

    MATERIALS IN YOUR POSSESSION REGARDING THE SOFTWARE. License Grant: CUE grants to You, as an individual, a license to install and use one (1) copy of the Software on a single computer at a time; provided, however, that You may make copies of the Software solely for Your development of applications for CUE hardware and demonstration versions of such applications.

  • Page 41: Warranty Conditions

    CUE provides warranty for all CUE products for a period of 3 years from the day of purchase. The provided warranty for touch screens is 2 years from the day of purchase. CUE accepts reclamation of 5 not properly working dots and more (2 dots join – 1 counts).

  • Page 42: Ce Declaration Of Conformity

    11. CE Declaration of Conformity We, the producer CUE spol. s r. o., Na Dolinách 6, Praha 4, Czech Republic acknowledge our sole responsibility, that the product incl. accessories Kind of equipment Remote Control System Type designation CS0197 touchCUE-L 99, CS0159 touchCUE 99, CS0157 touchCUE-S 99,...

  • Page 43: Fcc

    12. FCC Caution Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 44: Notes

    13. Notes User Manual Control Units www.cuesystem.com Page 44 of 44...

This manual is also suitable for:

Assistant-sCs0051-pCs0150-p

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