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Summary of Contents for KWorld DVB-T 323U
- Page 1 FAQ of DVB-T 323U Copyright© 2007. KWorld Computer Co., Ltd. All rights are reserved. October 22, 2007 Page 1 of 21...
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Page 2: Table Of Contents
(1) May I use this same TV tuner card worldwide? ...........3 (2) If I want to use Windows Vista Media Center to watch TV with the remote control, what should I do?..................3 (3) After plugging the TV tuner into the USB port, my computer detects the device, but I cannot install the driver. -
Page 3: May I Use This Same Tv Tuner Card Worldwide
Before you begin, please confirm the Windows Vista you are currently using is Vista Home Premium and Ultimate. i. Please install the MCE Encoder provided in the KWorld PlusTV Installation CD (as shown below). After you have completed the installation, please restart the computer. -
Page 4: After Plugging The Tv Tuner Into The Usb Port, My Computer Detects The Device, But I Cannot Install The Driver. (Doesn't Appear In Device Manager!) What Should I Do
If the print screen from step 1 is different with the picture shown above, please select Exit to close the Remote Control icon. Afterward, please go to Windows Start Menu, Programs, KWorld Multimedia, EM_USB Device Utilities, and Remote Control to restart the Remote Control utility. -
Page 5: How Do I Make Sure The Driver Is Installed Correctly
(5) How do I make sure the driver is installed correctly? vii. Please go to Windows Start Menu, right-click on My Computer, and select “Manage”. The Computer Management screen will be as shown below: If the device is installed properly on your computer, in the middle panel above, there shouldn’t be any “?”... -
Page 6: What Can I Do To Make Sure My Tv Tuner And Software Was Installed Correctly?.6
USB stick? xi. Please download the diagnostic tool AMCAP from the link below to help to check the problem. ftp://ftp.kworld.com.tw/kworld/tool/amcap/AMCAP_USBAudio.zip xii. Please close all other applications, including HyperMedia Center. After downloading, please extract the file and launch AMCAP. (The window will be shown as below.) - Page 7 If the AMCAP window is not shown as above, rather than below, please confirm setting in a few places. xiii. If your USB Stick is installed correctly, you will see “USB 2883 Device” under the Devices menu. xiv. Please click on Options and select Preview if it hasn’t been selected already.
- Page 8 xv. Please click on Options and select TV Tuner, than you will see the main window as shown below: If you can’t see the window as shown in the above, it means the USB stick is malfunctioning. Or, if you can see this window but in the boxed area, status is shown as “unlocked”, please click-on AutoTune on the left side of the TVTuner Property Page to scan the channels.
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Page 9: When I Switch Over To The Digital Network, Why Can't I Get Any Channel Reception? What Can I Do
This file tells us the exact built of your computer. xx. Along with your personal information and product purchased, please attach the file generated from Step x to support@kworld.com.tw. We will resolve your problem using the information you have provided and provide you with the proper solution. -
Page 10: When I Execute Hypermedia Center, I Would Receive An Error Message "Cannot Render Mpeg2 Demix Filter
<Left: Rooftop Antenna, Right: Indoor Signal Amplifier> (9) I would receive an Error Message “Cannot set capture device (1000)” whenever I execute HyperMedia Center. What should I do? xxi. Please check the hardware connection first: is it connected properly on to your USB stick? (Please make sure you are using the same USB slot that you had used during installation.) xxii. - Page 11 xxv. Please select Universal Serial Bus Controllers, and check if your device manager shows your USB Controllers as enhanced or not, as shown in the red box in the picture above. If not, your motherboard only supports USB 1.1. xxvi. If you have gone through the first 2 steps, please check if you had installed two or more than two video devices? If so, please uninstall their drivers and applications.
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Page 12: When I Execute Hypermedia Center Program, I Would Receive Error Messages "Error On Event 900" And "Cannot Pin
(11) I got the “Invalid Class Strings” error message when I first launched HyperMedia Center, what should I do? What happens is that a number of third party Codec packs such as K-Lite Codec Pack, ACE Mega Codec Pack Professional, or Nimo Codec Pack 5.0 Build 8…etc contains direct show filter, therefore, would cause conflicts between applications, which is the root cause of this error message. -
Page 13: I Cannot Scan Or Preview Any Channels
xxxiv. Please select the Troubleshoot Tab and adjust the Hardware Acceleration to None. (13) I cannot scan or preview any channels? There are two reason why this might happen: weak signal, and improper installation of device. xxxv. Please change the setting of your antenna, moving to a different direction might improve the reception. -
Page 14: I Have Black And White On The Tv Display, What Should I Do
Menu, right-click on My Computer, and select “Manage”. The Computer Management screen will be as shown below: xxxvii. If the device is installed properly on your computer, in the middle panel above, there shouldn’t be any “?” or “!” beside the 『USB DVB-T Hybrid Device』. -
Page 15: The Tv Display Is Fuzzy And Unclear, How Can I Change This
(15) The TV display is fuzzy and unclear, how can I change this? xxxix. First of all, there are 2 types of coaxial cable for TV: 50Ω and 75Ω. Please make sure the cable you are using is 75Ω. xl. Whether your cable is connected to a splitter or not, usually tightening the connecting cable would solve this problem. - Page 16 xlii. Make sure the “Enable VMR” box is unchecked. Page 16 of 21...
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Page 17: I Have Coax Cable Tv And Have 100 Channels On My Tv, But I Can Only Get 12 Channels On My Tv Stick, What Happened
(17) I have coax cable TV and have 100 channels on my TV, but I can only get 12 channels on my TV stick, what happened? Please check the “Source Input” option of HyperMedia Center to be Cable instead of Antenna. If you have selected differently, please repeat the channel scan process to solve this problem. -
Page 18: I Have Lost My Installation Cd, What Should I Do
(20) I have lost my installation CD, what should I do? xliv. Please visit our website at www.kworld.com.tw, and select “Download”. xlv. On the top of the page, you will see scroll down menus, please select Digital TV Series for Product Series, PlusTV Hybrid USB Stick for Product Name, and click-on “Go”. -
Page 19: Why Can I Not Record Files That Are Over 4Gb
(21) Why can I not record files that are over 4GB? Normally when we use the default resolution of 640 x 480 for Mpeg2 format, after 2 hours of recording, the file will exceed 4GB. xlvii. Please check if the destination drive for your recorded files is using the FAT32 file system by going to “My Computer”. -
Page 20: After Executing Hypermedia Center, The Error Message "Cannot Set Capture Device (1000)", What Should I Do
(22) After executing HyperMedia Center, the error message “Cannot set capture device (1000)”, what should I do? l. Please make sure your TV stick has been attached to the computer securely. li. Please go to Windows Start Menu, right-click on My Computer, and select “Manage”. - Page 21 lii. After confirming the previous 2 steps, please visit our website to download the newest revision of HyperMedia Center application software. Before you reinstall the application, please make sure the previous versions had been uninstalled completely and your computer system has been restarted.
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