On the Forcepoint support website, you can find information about a released product, including product documentation, technical articles, and more. You can get additional information and support for your product on the Forcepoint support website at https:// support.forcepoint.com. There, you can access product documentation, Knowledge Base articles, downloads, cases, and contact information.
Model C1015 features Model C1015 has the following external features. C1015 rear panel The rear panel of model C1015 houses the AC power connector, keyboard and monitor ports, and network ports. Figure 1: Rear panel of model C1015 Number Description...
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Number Description Network port (eth1) USB ports C1015 front panel The front panel of model C1015 houses the power button and system indicator lights. Figure 2: Front panel of model C1015 Number Description USB port Power button System status indicator light...
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Model C2050 and C3000 features Models C2050 and C3000 have the following external features. C2050 and C3000 rear panel The rear panel of models C2050 and C3000 houses network ports and replaceable power supplies. Figure 3: Rear panel of models C2050 and C3000 Number Description System identification indicator light...
Power/sleep indicator light USB port System identification button Power button Network ports C1015 appliances have one network port. C2050 and C3000 appliances have two network ports. Network ports provide network connectivity for activities such as: • Managing Forcepoint Sidewinder appliances •...
Regulatory information In compliance with FCC regulations, this section provides information about the appliance models and contact information. Model information The following regulatory information applies to models C1015, C2050, and C3000. Table 2: Regulatory model information Model Regulatory model C1015...
If the appliance is deployed in a production environment, schedule a maintenance interval to enable the Remote Management Module. Note: Model C1015 does not include the Remote Management Module. Connect the Remote Management Module port to a network. Enter the appliance BIOS menu.
Connect to the Remote Management Module web interface Connect to the Remote Management Module web interface from a remote computer. In a web browser, navigate to https://<IP of Remote Management Module>. The first time you connect, accept the SSL certificate. Specify a user name and password, then click Login.
Performing hardware maintenance tasks Maintenance tasks include replacing hard drives and power supplies, re-imaging the appliance, and running hardware diagnostics. Replace a hard drive Replace a hard drive in a model C2050 or C3000 appliance. • The appliance must have no more than one failed hard drive. If two or more hard drives have failed, contact technical support for assistance with re-creating the RAID container and restoring the software image.
Installation USB drive — For instructions, see the Firewall Enterprise Control Center Installation USB Drive Product Note for the version you are installing. • CD — [Models C2050 and C3000 only] For instructions, see the Forcepoint Sidewinder Control Center Release Notes for the version you are installing. Running hardware diagnostics If you suspect your appliance has a hardware issue, use the hardware diagnostics utility to troubleshoot.
Interpreting system indicator lights Control panel indicator lights provide system status information. Model C1015 indicator lights The following table describes the control panel indicator lights for Control Center model C1015. Table 4: Model C1015 control panel indicator lights functions Indicator light...
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Models C2050 and C3000 indicator lights Indicator lights for models C2050 and C3000 are described in the following sections. Control panel indicator lights The following table describes the control panel indicator lights for Control Center models C2050 and C3000. Table 5: Models C2050 and C3000 control panel indicator lights functions Indicator light Color State...
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