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Table of Contents
Troubleshooting
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Summary of Contents for AAON CommLink 5
- Page 1 CommLink 5 Technical Guide...
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Page 2: Table Of Contents
Form: G015590, Rev 01J 2425 South Yukon Ave. Copyright June 2018 AAON, Inc. Tulsa, OK 74107-2728 AAON, Inc. assumes no responsibility for errors or omissions. www.aaon.com This document is subject to change without notice. Factory Technical Support Phone: 918-382-6450 Windows 2000, Vista, 7, 8 &... -
Page 3: General Information
CommLink 5 Overview System Requirements The OE361-13 (V32950) CommLink 5 is used to transfer commu- To program the CommLink 5 to work with Prism 2, you will need: nications between controllers or local loops on your control system. Standard Items (Required) It can also be used as an interface for connection of a computer to your system. -
Page 4: Quick Start Guide
WARNING: If you are replacing an earlier version of the Com- mLink with a CommLink 5, be aware that the R(+) and T(-) terminals on the communications terminal block are reversed from all previous models of the CommLink 5. You must always confi... -
Page 5: Connections & Wiring
Section (Included) To Install And Configure The USB Drivers. 3) The CommLink 5 Cannot Communicate With The Control System Through Its Ethernet Port And USB Port At The Same Time. 4) All Wiring Must Conform To Applicable Federal, State & Local Electrical Wiring Codes. -
Page 6: Loop Communication Setting
CommLink 5 Communications Setting The Loop Switch Located On The Back Of The LOOP BAUD CommLink 5 Housing Must Be Set Correctly For Your Specific Application In Order For The CommLink 5 To Function Properly. The CommLink 5 Is Factory Set For Multiple Loop Applications. -
Page 7: Baud Rate Setting
COMMUNICATION SETTINGS Baud Rate Setting Figure 3: Setting the Baud Rate CommLink 5 Technical Guide... -
Page 8: Usb Driver Installation Instructions
Step 9. port will be assigned. Follow the procedures on page 9 to verify the Comm Port. <Start> <Computer> Click your button and then click, Double-click on your CD-ROM drive. Open the Media Files Folder. CommLink 5 Technical Guide... -
Page 9: Finding The Com Port Number
USB DRIVER INSTALLATION Finding the COM Port Number Finding What COM Port Number the Click on the plus sign next to Ports to see all of the com- CommLink 5 is Using mon ports. Left-click on <start> , located on the bottom left or top left of the Windows Tool Bar. -
Page 10: Prism 2 Setup Instructions
<Enter>. Location box and press In the Serial Port fi eld, click on the pull down box and select the COM Port number that the CommLink 5 is using. In the Type of CommLink selection box, select the radio button next to CommLink 5. - Page 11 Loop should load into the pull down window located on the right. 14. If Units Found on this Loop stays at zero, check the wir- ing to the CommLink 5 and the AHU/RTU Controllers and/or read through these directions again to make sure all steps were followed.
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Page 12: Troubleshooting
Ethernet connection. This LED only fl ashes when your CommLink 5 is connected to a computer and data is sent to Prism from the CommLink 5 WLAN - Indicates wireless connection to the local area network. via USB. -
Page 13: Connecting The Network - Proxy And Firewall Compatibility
Proxy and Firewall Compatibility Only with proper confi guration of the Firewall/Proxy are connections to the CommLink 5 from outside of the local area network going to be possible. Check that the Firewall/Proxy TCP port 39288 is not Proxy and Firewall confi gurations may become necessary set to time out or reset after a specifi... -
Page 14: Troubleshooting Tips
<Ports> NOTE: AAON Controls Support cannot troubleshoot internal • PC and/or Windows-based operating system prob- Verify that CommLink 5 is selected for Type of lems. CommLink in the Job-Sites Window. • Verify that the correct CommLink mode is selected under Network Confi guration in the Job-Sites Window. -
Page 15: Changing The Usb Serial Com Port Number
The Advanced Settings Window will appear. When the CommLink 5 is fi rst plugged in, it will be assigned a COM port number to be used for communicating with the Prism 2 software. If the port number is 10 or greater, it needs to be changed to a value less than 10 to be recognized by Prism 2. - Page 16 2425 South Yukon Ave • Tulsa, OK • 74107-2728 Ph: (918) 583-2266 • Fax: (918) 583-6094 AAON Part No.: G015590, Rev. 01J ® Printed in the USA • © June 2018 AAON • All Rights Reserved...
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Questions and answers
After new install, I cannot login using default admin account. Lower bottom show view status only.
The document does not provide specific details about login credentials or issues related to logging into the AAON CommLink 5. However, possible reasons you might not be able to log in after installation include incorrect configuration, missing USB drivers, incorrect wiring, or issues with the Prism 2 software setup. Ensure that the USB drivers are installed first, the CommLink 5 is properly connected, and the necessary settings such as Loop and Baud rate switches are correctly configured. If the problem persists, refer to the troubleshooting section or contact AAON Controls Support.
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