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Frequently Asked Questions
+Device does not appear in G HUB
If some features of G HUB do not appear to work correctly and restarting doesn't help, try this:
1. Go to Device Manager (WIN+PAUSE|BREAK).
2. Click on View at the top and view Devices by container.
3. Look for your device and expand it. You are looking for the name of the device, for
example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker.
4. Right-click and select Uninstall Device.
5. Check Delete the driver software for this device and then click Uninstall.
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Related Manuals for Logitech G603 LIGHTSPEED
Summary of Contents for Logitech G603 LIGHTSPEED
- Page 1 2. Click on View at the top and view Devices by container. 3. Look for your device and expand it. You are looking for the name of the device, for example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker. 4. Right-click and select Uninstall Device.
- Page 2 6. Unplug the device and plug it back into a different USB port. It should re-enumerate and be detected in G HUB. 7. G HUB should then download the driver for your device. If issues persist: Run G HUB with the default settings: 1.
- Page 3 2. Navigate to Task Manager (CTRL+ALT+DEL). NOTE: You may also need to click More Details at the bottom of the window Look for LGHUB, LGHUB Agent and LGHUB Updater, right-click and choose End task on each. 3. Once those processes are ended, navigate to C:\Program Files\LGHUB and run these in order: Lghub_updater.exe Lghub_agent.exe...
- Page 4 The Driver Provider should be Logitech — if it’s Microsoft you don't need to change the driver. 5. If the driver is Logitech, click Update Driver and then Browse my computer for driver software > Let me pick from a list... > and choose USB Audio Device.
- Page 5 6. Click Next. This should update back to Microsoft's standard drivers. Update to latest Logitech Audio Driver: 1. On the same device in Device Manager, right-click on Properties and then click the Driver tab. 2. Click Update Driver > Browse my computer for driver software.
- Page 6 2. Click on View at the top and select View devices by container. 3. Look for your device in the list and expand it. You are looking for the named device, for example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker. 4. Right-click and select Uninstall device.
- Page 7 5. Check Delete the driver software for this device and then click Uninstall. 6. Unplug the device and plug it back into a different USB port. It should re-enumerate and be detected in G HUB. 7. G HUB should then download the driver for your device. ...
- Page 8 You can connect the G603 gaming mouse to your computer, phone or tablet with the included LIGHTSPEED USB receiver or using Bluetooth. Before you connect your mouse, make sure you’ve installed one or two AA batteries. Installing the batteries ...
- Page 9 3. Install one or both of the included AA batteries in the battery cage. If you want to use only one battery, you can install it in either of the available slots. 4. Hold the keyplate above its original position on top of the mouse — the magnets will help guide it into place.
- Page 10 Endurance mode: The report rate of the mouse is fixed at 8 ms (125 Hz) to maximize battery life. The report rate in endurance mode cannot be adjusted using Logitech Gaming Software (LGS). Performance mode: By default, the mouse report rate is set to 1 ms (1000 Hz).
- Page 11 Bluetooth mode NOTE: Logitech Gaming Software (LGS) does not detect the G603 gaming mouse while connected to a computer in Bluetooth mode. 1. Make sure at least one battery is installed in the mouse. 2. Use your thumb to push the power switch at the bottom of the mouse upwards into the LO (endurance mode) position.
- Page 12 NOTE: The LED above the easy-switch button starts blinking blue to indicate that the mouse is ready to pair. 3. Follow the instructions in the support articles below to connect a Bluetooth device to your computer, phone or tablet: Windows 10: https://support.microsoft.com/help/17156/windows-10-connect-to- bluetooth-devices macOS Sierra:...
- Page 13 +G603 gaming mouse performance and endurance modes when using Bluetooth When your G603 gaming mouse is connected to a device using Bluetooth, the performance is the same whether you’re using performance mode (HI position on the power switch) or endurance mode (LO position on the power switch).
- Page 14 .exe when creating a profile, you don't need to do either one. +Troubleshooting gaming mouse profile detection using Logitech Gaming Software You can configure your gaming mouse separately for each game or application on your computer...
- Page 15 +Linking profiles between a G-Series keyboard and gaming mouse using Logitech Gaming Software Logitech Gaming Software (LGS) shares the profiles between your G-Series keyboard and your gaming mouse, so no manual profile linking is needed. Macros and keystrokes you configured for your G-Series keyboard can be assigned to your gaming mouse, and mouse button presses you configured for your gaming mouse can be assigned to your G-Series keyboard.
- Page 16 Reverted to the Default Profile Another application running on your computer may come to the foreground, causing the active profile to revert to the Default Profile. You can fix this by locking the profile assigned to the game. See 360023405833 for instructions.
- Page 17 +Setting different DPIs for gaming-mouse profiles using Logitech Gaming Software Logitech Gaming Software (LGS) configures DPI and other mouse pointer adjustments to work on all profiles by default. Using LGS, you can set different DPIs and pointer behavior for each game profile.
- Page 18 3. Select the "Enable per profile pointer settings" check box under the Advanced section. The Profiles area will appear in your window.
- Page 19 +Purchase a new gaming mouse receiver If you’ve lost or misplaced the receiver for your gaming mouse: 1. Go to support.logitech.com. 2. Search for your gaming mouse or use the drop-down menus to locate the product's support page.
- Page 20 Support. +Gaming mouse compatibility with Logitech Unifying receivers The Logitech G403 Wireless, G304, G305, G603, G703, G903 are built on the LIGHTSPEED architecture and connect to proprietary LIGHTSPEED receivers. They are not compatible and cannot be paired with the Unifying receiver.
- Page 21 6. Your gaming mouse should now be paired with the receiver. Click Yes and then Next. 7. Click Finish to exit the Logitech Connection Utility.
- Page 22 +Gaming mouse double-clicks when clicked once If your gaming mouse clicks two or more times when clicked once, try the troubleshooting steps below: 1. Disable the single-click to open option in Windows: Windows 8 or Windows 10 Click on the magnifying glass to bring up the Search menu, type ‘single- ...
- Page 23 2. Windows 7 or Windows Vista: Click on Computer. On the menu bar, click Organize then Folder and Search Options.
- Page 24 Explorer on Windows, and Disk Utility or Finder on Mac OS. If the double-click is specific to one program, check the application settings or command assignments for the specific profile in Logitech Gaming Software. 4. Bypass any power hubs or extenders and connect your mouse cable or receiver to a different USB port on the computer’s motherboard, if possible.
- Page 25 If the cursor for your gaming mouse stutters, or skips during general usage, try these troubleshooting steps: 1. If you have Logitech Gaming Software (LGS) installed: Lower your DPI sensitivity in the Customize Pointer Settings tab. If your gaming mouse supports surface tuning, tune your mouse to the surface in use.
- Page 26 1. Open the Control Panel. 2. Click Mouse to open the Mouse Properties window. 3. Click the Pointer Options tab. 4. Uncheck Enhance pointer precision. 5. Click OK to save your changes. +Customize G603 gaming mouse command assignments with Logitech Gaming Software...
- Page 27 You can use Logitech Gaming Software (LGS) 8.96 or later to customize command assignments for the buttons on your G603 gaming mouse: Automatic Game Detection On-Board Memory NOTE: For help choosing between the two modes, see Choose between gaming mouse On- Board Memory and Automatic Game Detection modes.
- Page 28 4. To assign a command to a mouse button, do one of the following: Double-click on the listed assignment to begin assigning a new command. Drag and drop an existing command from the Commands list in the left pane onto a mouse button.
- Page 29 2. In the Home window, make sure the blue toggle marker is set to On-Board Memory, and then click the Customize on-board profile icon. 3. To assign a command to a mouse button, double-click on the listed assignment or right click on any mouse button for additional options: Assign New Command —...
- Page 30 2. Click OK to assign the desired command to the mouse button. +Customize G603 pointer settings with Logitech Gaming Software You can use Logitech Gaming Software (LGS) 8.96 or later to customize pointer settings on the G603 gaming mouse in two different modes: ...
- Page 31 The Pointer Settings window appears: Your gaming mouse supports the following pointer customizations in Automatic Game Detection mode:...
- Page 32 Enable per profile pointer settings — Select this option to enable each profile in LGS to have different pointer behavior (see Setting different DPIs for gaming- mouse profiles using Logitech Gaming Software for help). Acceleration (Enhance Pointer Precision) — Select this option to use Window's...
- Page 33 TIP: For gaming accuracy, we recommend leaving this unchecked, but you can enable it if you prefer the feel of default Windows acceleration. On-Board Memory In On-Board Memory mode, all of the customizations you make will be written directly to the mouse.
- Page 34 3. Under DPI Sensitivity Levels, drag the tick marks along the graph. For each DPI level, you'll see a tick mark with a unique color. The LED on top of the mouse shows the unique color of the active level while using the DPI Cycling mouse function. You can set up to five sensitivity levels.
- Page 35 Extend battery life by reducing the report rate. +Solved - Issue with USB devices after Windows 10 update KB4074588 Logitech is aware of a Microsoft update (OS Build 16299.248) which is reported to affect USB support on Windows 10 computers.
- Page 36 3. Once you have downloaded the update, double-click on the downloaded file and follow the on-screen instructions to complete the update installation. NOTE: If you wish to install the update manually, you can download the 86x and 64x versions of the update from http://www.catalog.update.microsoft.com/360023357433.aspx?q=KB4090913 If you currently have no working keyboard/mouse:...
- Page 37 4. Press 5 on your keyboard to select Enable Safe Mode with Networking. 5. In Windows Safe Mode, navigate to Windows Settings (Win+I) > Update and Security > Windows Update and install the latest updates. +Logitech Gaming Software for Mac Release Notes Version 8.98.306 ...
- Page 38 G433 Gaming Headset (DTS Headphone:X® 7.1 Surround Sound not supported) G533 Wireless Gaming Headset (DTS Headphone:X® 7.1 Surround Sound not supported) G633 Artemis Spectrum (DTS Headphone:X® 7.1 and Dolby 7.1 Surround Sound not supported) G933 Artemis Spectrum and Artemis Spectrum Snow Wireless Gaming Headset (DTS Headphone:X®...
- Page 39 Post Date: 19-SEP-2017 OS: Mac OS X 10.10.x, Mac OS X 10.11.x, Mac OS X 10.12.x Why Update? Added support for: G603 Wireless Gaming Mouse G613 Wireless Mechanical Gaming Keyboard BRIO 4K STREAM EDITION Camera Added a firmware update for the G102 and G203 to increase the max sensor DPI to 8000 Added option to gather anonymous data to help us understand how LGS is used...
- Page 40 OS: Mac OS X 10.10.x, Mac OS X 10.11.x, Mac OS X 10.12.x Why Update? Support added for: G102 Prodigy Gaming Mouse G203 Prodigy Gaming Mouse (black only) C922 Pro Stream Webcam New Features: Custom Lighting Effects Editor added to the Lighting view for per-key RGB keyboards ...
- Page 41 +Create and scan for profiles with Logitech Gaming Software Logitech Gaming Software (LGS) includes support for approximately six hundred games as of release 8.91. When you run the software for the first time, it should scan and automatically set up game profiles for you.
- Page 42 If you own a game that is not automatically detected by the Scan for New Games feature, you can make a few minor adjustments to set up the profile. For more information, please see Scan For New Games does not detect game in Logitech Gaming Software. Create new profiles If the Scan For New Games list does not contain the game you want, LGS offers the ability to create your own profile.
- Page 43 5. Type distinct names for your profile in the Name and Description boxes. 6. Click “+” and use the Windows Explorer window that appears to navigate to and open your executable (.exe) file. NOTE: You can assign multiple executable files to the same LGS profile. 7.
- Page 44 +View current profiles in Logitech Gaming Software To see your current gaming profiles in Logitech Gaming Software (LGS) for your gaming mouse, keyboard or headset: 1. Open Logitech Gaming Software 2. Select your product by using the arrows at the bottom left of the LGS window.
- Page 45 +Digital signature error when Logitech Gaming Software is installed on Windows 7 computers You may see a digital signature error when you install Logitech Gaming Software (LGS) on some Windows 7 computers. All recent versions of LGS require the following Microsoft Windows security update to be installed prior to installing LGS: ...
- Page 46 Middle-earth: Shadow of War Project Cars 2 South Park The Fractured But Whole Star Wars: Battlefront II The Evil Within 2 Wolfenstein II: The New Colossus Minor bug fixes. Version 8.96.88 Post Date: 21-AUG-2017 OS: Windows 8, Windows 7, Windows 10 ...
- Page 47 Fixed an issue with localized layouts not being correctly displayed for the G413 Fixed an issue where a user’s custom lighting would be reverted to the HW default when locking their system Minor bug fixes Version 8.92.67 Post Date: 19-APR-2017 ...
- Page 48 Version 8.89.68 Post Date: 15-DEC-2016 OS: Windows 8, Windows 7, Windows 10 Why Update? Custom Lighting Effects Editor added to the Lighting View for per-key RGB keyboards. Fix to address stuck mic mute issue on G933 headset. New game profiles: ...