Philips Brilliance 329P1 User Manual page 37

9. Troubleshooting & FAQs
To un-lock the OSD, press and
hold the
monitor is off and then press
button to turn the monitor on.
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Q14: Where can I find Important
Information manual mentioned in
EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
Q15: Why cannot detect my monitor's
Windows Hello webcam, and
also Face Recognition option is
greyed out?
Ans: To fix this issue, you need to
proceed following steps to detect
the webcam device again:
1. Press Crtl + Shift + ESC to launch
the Microsoft Windows Task
Manager.
2. Select 'Services' tag.
3. Scroll down and select 'WbioSrvc'
(Windows Biometric Service). If
button while the
the status shows 'Running', right
click to stop the service first, then
restart the service manually.
4. Then go back to sign-in options
menu to set up Window Hello
Webcam.
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