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d. My computer gets a keyboard error while booting up.
Possible Cause
The scanner is damaged or is no
longer functioning.
e. Problem: Light comes on, but symbol does not decode.
Possible Cause
Scanner is not programmed for the
correct bar-code type.
Barcode symbol is unreadable.
Distance between scanner and
barcode is incorrect.
Possible Solution
Disconnect the scanner from your
computer and use your keyboard only.
Reboot your computer. If your
computer still gets a keyboard error,
then the problem may not be the
scanner. Call technical support for
assistance.
Possible Solution
Please refer User's Guide and be sure
to select the correct interface selection
and ensure that the scanner is
programmed to read the type of
barcode you are scanning.
Check the symbol to make sure it is
not de-faced. Try scanning test
symbols of the same barcode type.
Move the scanner closer to or further
from the barcode.
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